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The Westin Oaks Houston At The Galleria

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5011 Westheimer at Post Oak, Houston, TX 77056
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Hotel direct offer!Let the Good Times Roll
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Westin.comUS$324
PricelineUS$322
Expedia.comUS$325
Hotels.comUS$325
TravelocityUS$325
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* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Traveller (238)
Room & Suite (194)
Videos (1)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Updated 21/04/26 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Westin Oaks Houston At The Galleria
Updated 21/04/26 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#125 of 602 hotels in Houston
Location
Cleanliness
Service
Value
The Westin Oaks Houston at The Galleria is versatile, convenient and perfectly positioned. We are a newly renovated, AAA Four Diamond hotel attached to The Galleria Houston mall in vibrant Uptown Houston, Texas. Spend the day shopping, dining and enjoying entertainment just minutes from our doorstep.
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Room & Suite (194)194
Full view
Property amenities
Free parking
Wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bowling offsite
Squash offsite
Kids stay free
Valet parking
Paid private parking on-site
Paid wifi
Pool / beach towels
Outdoor pool
Restaurant
Breakfast available
Children's television networks
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Free airport transportation
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Convenience store
Gift shop
Non-smoking hotel
Shops
ATM on site
Umbrella
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Interconnected rooms available
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand films
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
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Good to know
HOTEL CLASS
HOTEL STYLE
City View
Centrally Located
Languages Spoken
English, Spanish
Hotel links
Special Offer:Let the Good Times Roll
927Reviews11Q+A100Room tips
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Popular mentions
Maria Lopez wrote a review May 2021
1 contribution1 helpful vote
This is our second time staying at the Westin Oaks. We love this hotel. Nice and clean rooms and friendly staff. Ive been to quite few hotels, but Westin oaks definitely stood out with their service, front desk Andres helped me navigate around the area. Valet service was very helpful especially Truman and Duberely, since my husband usually forgets things in the car, they brought my husbands wallet all the way to our room, I felt bad not having cash to tip him. Definitly would recommend for their service! 10/10
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Date of stay: May 2021Trip type: Travelled with family
1 Helpful vote
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RACHEL S wrote a review May 2021
1 contribution1 helpful vote
My husband and I stayed last week at the Westin Oaks for 3 nights, I can say the location is by far the best. Shopping steps away from The Galleria, walking distance to all the attractions we could enjoy taking pictures in. The hotel staff were very professional and accommodating. Our room was very clean and well kept. Beds could've been a bit more on the comfortable side though. We were worried about the parking situation as we know the mall is always full and parking in the garage is a nightmare at times, we decided to try out the valet offered by the hotel. The gentlemen in the front, Ricardo and Luis, were on top of everything and very helpful, they helped us valet our car and even helped with our luggage. Overall our stay was very nice and will soon be recommending this hotel to our friends traveling to Houston.
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Date of stay: May 2021
Location
Service
Sleep Quality
1 Helpful vote
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Danielpodo wrote a review May 2021
2 contributions1 helpful vote
Be careful with this hotel, they charge 30usd fee for each package they received for you and their website doesnt have this fee, i asked the hotel manager to shoe me this and we coulnd do it ( the hotel manager was not competent to show me this info) I paid 200 uss of packages fees and will never stay on a fraudulent westin-marriot hotel again, they steal from you
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Date of stay: April 2021Trip type: Travelled as a couple
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Response from Mark Weatherill, General Manager at The Westin Oaks Houston At The Galleria
Responded 13 May 2021
Greetings Daniel; the hotel does charge fees for receiving & delivering packages for our guests, the website does indicate that fee's do apply for package handling and I sincerely do apologize that our team member was not able to quickly locate that information on our web site when asked to do so. We do charge $7 for a package that weighs less than 10lbs, we charge $12 for packages weighing between 11lbs - 20lbs, $20 for packages between 21lbs - 40lbs and $35 for packages weighing over 41lbs. I will ensure that the team is provided with step by step instructions on how to locate this information on our web site. I do hope that you enjoyed your stay and do appreciate the insights on how we can better communicate our package handling fees. Be Well
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Italo B wrote a review May 2021
Lima, Peru19 contributions5 helpful votes
Evidently this is not a luxury property and may be a bit outdated, nevertheless, their front desk staff is extremely friendly and the property has a great location if you are planning to do some shopping.
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Date of stay: May 2021Trip type: Travelled with family
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Response from Mark Weatherill, General Manager at The Westin Oaks Houston At The Galleria
Responded 13 May 2021
Greetings Italobustios; the hotel completed a full renovation in 2019, we have received lots of great feedback about the new look and especially about the rooms we introduced with TWO KING BEDS. I was delighted to read that you were impressed with the service levels from our front desk team, our team works very hard to make all of our guests feel welcome and well cared for during their visits, I appreciate you acknowledging their efforts as I know it will mean a great deal to each of them. The Galleria is indeed a GREAT location for shopping, it features over 400 stores and is one of the largest malls in the USA, our guests love the convenience of having all that the Galleria has to offer literally right at their door step. I hope we'll see you back in Houston very soon. Be Well
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FernandoMexico8 wrote a review Mar 2021
Merida, Mexico492 contributions217 helpful votes
Stayed here for 3 nights, after several years of not visiting Houston. Locations is great, quality of rooms, bedding, and room size are wonderful. Nevertheless, we experienced very crowded surroundings at the mall, even a false alarm of a shooting... Unheard of for this prestige location... Late at night there was noise in some rooms close to ours, loud conversation in the hallways, and doors slamming... entirely unexpected for a Westin property of this caliber.
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Date of stay: March 2021Trip type: Travelled as a couple
2 Helpful votes
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Response from Mark Weatherill, General Manager at The Westin Oaks Houston At The Galleria
Responded 23 Mar 2021
Greetings Fernando; Thank you for sharing your comments it was great to welcome you back to Houston! I was delighted to read that you enjoyed the hotel, being attached to one of the LARGEST malls in the USA with over 400 stores is definitely a BIG plus and something that our guests really do enjoy! I was also delighted to read that you appreciated the recently renovated guestrooms. This past weekend there was indeed a false alarm which given how busy the mall was did create a great deal of concern, we were all very grateful that it was a false alarm and that everyone was safe & sound. I do hope you'll come visit us again when returning to Houston.
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PRICE RANGE
US$174 - US$315 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
westin oaks houston at the galleria hotel houston, westin hotel houston, westin hotel oaks, westin houston, houston westin
LOCATION
United StatesTexasTexas Gulf CoastHoustonGreat Uptown
NUMBER OF ROOMS
406
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Frequently Asked Questions about The Westin Oaks Houston At The Galleria
Which popular attractions are close to The Westin Oaks Houston At The Galleria?
Nearby attractions include Water Wall (0.4 km), The Galleria (0.2 km), and Gerald D. Hines Waterwall Park (0.4 km).
What are some of the property amenities at The Westin Oaks Houston At The Galleria?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at The Westin Oaks Houston At The Galleria?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Westin Oaks Houston At The Galleria?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Westin Oaks Houston At The Galleria?
Yes, free parking, paid private parking on-site, and valet parking are available to guests.
What are some restaurants close to The Westin Oaks Houston At The Galleria?
Conveniently located restaurants include Peli Peli South African Kitchen, Kenny & Ziggy's New York Deli, and Caracol.
Are there opportunities to exercise at The Westin Oaks Houston At The Galleria?
Yes, guests have access to a pool and a fitness centre during their stay.
Does The Westin Oaks Houston At The Galleria have an airport shuttle?
Yes, The Westin Oaks Houston At The Galleria offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Westin Oaks Houston At The Galleria?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Westin Oaks Houston At The Galleria?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Westin Oaks Houston At The Galleria offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.