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701 Texas Avenue, Houston, TX 77002-2712
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COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Booking.com
US$342
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Expedia.com
US$325
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Priceline
US$342
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Hotels.comUS$325
Official SiteUS$325
TravelocityUS$325
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* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Traveller (532)
Room & Suite (223)
Videos (2)
What is Travellers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travellers and are ranked in the top 1% of properties worldwide.
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
  • Daily temperature and symptom checks for staff
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Updated 20/06/16 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Lancaster
Updated 20/06/16 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 603 hotels in Houston
Location
Cleanliness
Service
Value
2021 Travellers' Choice Best of the Best
The Lancaster Hotel is a historic luxury boutique hotel in the heart of Houston's vibrant downtown Theater District. The landmark hotel enjoys a legacy of nearly 100 years of providing exceptional service and hospitality. Taking inspiration from the classic Regency style, the redesigned hotel is accented with clean, elegant lines and an intimate yet open floor plan. Each of our 93 guestrooms and suites offer Frette linens, Waterworks bath fixtures, Bulgari bath amenities, luxurious bathrobes and slippers, Carrera marble and more. Our guests will also enjoy personalized stellar service with additional amenities that include an inclusive gourmet breakfast buffet, car service within the downtown area, premium high-speed wifi, in-room complimentary snacks and beverages, Nespresso in-room coffee and turn down service. The Lancaster Collection of over 200 pieces of contemporary works of art by artists with strong ties to Texas is displayed throughout the guestrooms and public spaces.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Free shuttle or taxi services
Business Centre with Internet Access
Conference facilities
24-hour security
Wifi
Bar / lounge
Restaurant
Breakfast buffet
Breakfast in the room
Complimentary welcome drink
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Airport transportation
Shuttle bus service
Taxi service
Banquet room
Meeting rooms
Baggage storage
Concierge
Non-smoking hotel
Doorperson
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Soundproof rooms
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bathrobes
Room service
Safe
Wardrobe / wardrobe
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand films
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Room types
City view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Historic Hotel
City View
Languages Spoken
English, Spanish
2024Reviews36Q+A100Room tips
Traveller rating
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Popular mentions
aclarkd wrote a review 21 Sep
Westminster, Maryland1 contribution
The Lancaster is a beautiful, immaculate and incredibly well-run hotel. My wife and I enjoyed four days and three nights there in mid-September 2021. Our room was beautifully appointed, spotless every day, and had a great, high-pressure shower - just what we needed after long and exhausting days with my sister at MD Anderson. One of those days I had to work from the hotel and the staff could not have been more pleasant and accommodating. The GM, Tom Harwell, even stopped-by my table to ensure that the WiFi was working well for me. The food at the on-site restaurant, Cultivated, was excellent. My wife and I both had the Crispy Pan-seared Salmon more than once - it was fantastic. The F&B Director, Allan Levine, took the time to stop-by, talk, learn of our situation, share stories, and extend much-appreciated courtesies. We've been blessed to stay at many fine hotels, but none equaled the personal, caring, professional service we received from The Lancaster's staff.
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Date of stay: September 2021
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Aurelia S wrote a review Mar 2020
3 contributions4 helpful votes
Hotel's Favourite
This was my first and hopefully not my last stay at the stunning hotel. My room included stunning art work, luxurious bath toiletries, yummy COMPLEMENTARY snacks and ultra comfy bed. Upon my arrival to my room, I was greeted with a complimentary cheese plate to welcome my stay. Once I was able to get settled into my room, I headed downstairs to the restaurant to meet up with a friend for lunch. I decided the try the Lancaster salad and oh my goodness, that was the MOST delicious salad, I've ever tasted. The service at our meal was so amazing that we decided to head to the bar to continue our visit. At the bar we tried the Candied Pecan Old Fashion drink...sooo delicious! The hotel stay included the most delicious breakfast, complete with eggs, breakfast meats, potatoes, fruits, oatmeal and various breads and pastries, all complimentary and part of your stay. The hotel more than exceeded my expectations and made sure every tiny detail was taken care of. HIGHLY recommend The Lancaster Hotel
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Date of stay: March 2020
Rooms
Service
Sleep Quality
Trip type: Travelled on business
Room Tip: No onsite parking available, must valet at hotel. hotel is conveniently location in theater...
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3 Helpful votes
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Response from Lancaster Manager, General Manager at The Lancaster
Responded 15 Mar 2020
Thank you for recommending The Lancaster Hotel and thank you for the lovely 5 star review. It’s great to hear that you especially loved our restaurant, Cultivated F+B and our bar. Many of the other items that you mentioned are guest favorites - like our amazingly comfortable beds and delicious gourmet breakfast. Thanks again for choosing The Lancaster. It was a pleasure to serve you. Tom Harwell, General Manager
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GabrielleSimpson wrote a review 18 Sep
Houston, Texas3 contributions
I cannot say enough about our wonderful experience at The Lancaster!!! First, we had booked a suite plus an additional room to accommodate 6 lifelong girlfriends...two were celebrating 60th birthdays. I called the night before to see if there was any way we could check in a little early so that we could decorate. Daniel went over and above and made it possible for us to arrive early in plenty of time to set everything up! Upon arriving at the Lancaster, besides a friendly welcome, they ask if you would like a glass of champagne! What! No one does that! Such a wonderful surprise and so refreshing to see a company thinking outside the box! Second surprise: all of the snacks and drinks in the room are for your enjoyment free of charge! Again, no one does that!!! Bonus 3: a full breakfast buffet is included in the price of the room...so nice! And because we reserved a suite, they informed us we could order room service breakfast from the menu if we preferred to stay in the room, which we did! All complimentary! The decor is so lovely and stunning, the restaurant is also cozy and charming and has a beautiful outdoor seating area that has planters filled with flowers lining the railing...reminds me of a quaint little European boutique hotel. The front desk crew, Daniel, Amber and Amadi exemplify professionalism and go the extra mile to make sure everything is perfect! Lastly, when we were checking out and needed a cart sent to the room the hotel was very busy with many doing the same...who shows up but the General Manager, Mr. Tom Harwell!!! He loaded our luggage and went above and beyond to make sure our exit was seamless. You can see why his staff is so efficient and accommodating as he leads by example. Mr. Harwell, I have travelled to many hotels throughout the world and the beauty, efficiency and genuine, stellar service at The Lancaster is top on the list! Thank you so much for a wonderful experience and memory! I wish you continued success!
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Date of stay: August 2021
Rooms
Location
Service
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Ruth W wrote a review 17 Sep
2 contributions
I stayed with them the weekend of September 10th for my son's fencing tournament. Honestly, I was impressed with the quality of the service. They really made me feel like part of the family. Starting with the front desk, the valet guys, Allan and Tom (the GM), they all made sure that everything was great. The rooms are very clean (and I'm a clean freak) and the beds are comfortable. Breakfast is very good and the snacks and drinks in the room are a nice plus. But again, what separates this hotel from the rest is SERVICE. Thank you for your hospitality! Will be back soon!
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Date of stay: September 2021
Service
Sleep Quality
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maxpr1 wrote a review Aug 2021
Falls Church, Virginia199 contributions144 helpful votes
Very nice hotel and very clean. The staff was helpful and attentive. The room was lovely and well appointed. Comfortable bed and pillows. Generous towels. Snacks and soft drinks/water in the room were complimentary which is very unusual during a hotel stay. The elevator was close and quiet and did not take long to be able to board. Hotel location is great for being near the Theater District. The bar service was great and very accomodating. The breakfast was buffet style and not nearly as inclusive as a lower quality hotel, which was disappointing. They offered gluten-free muffins that they retrieved from some kitchen, but they were so rubbery that you could barely chew. They were not very gluten-free menu friendly as had no cereals either and stated that they had run out of gluten-free bread for toast. Did not serve skim milk, but could offer soy or almond milk. Needless to say the breakfast food service for a hotel of this quality was a huge disappointment and we heard other guests comment likewise. I would probably stay here again, but would look elsewhere for breakfast food. I would not consider the Lancaster Hotel's breakfast buffet as an an asset as being included in the room rate.`
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Date of stay: August 2021
Cleanliness
Service
Sleep Quality
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Response from Lancaster Manager, General Manager at The Lancaster
Responded 3 weeks ago
Thank you for taking the time to leave us feedback on your recent stay. Overall, I am pleased to see that our staff was helpful and attentive and that you found your guestroom to be well-appointed and comfortable. We sincerely apologize for the inconvenience regarding our limited gluten-free options during your stay. We strive to provide an excellent guest experience and I am saddened to see we fell short. I have reviewed your comments with our food & beverage director in order to improve our offerings. We hope to welcome you back again. Tom Harwell, General Manager
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PRICE RANGE
US$199 - US$363 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the lancaster hotel houston, lancaster hotel houston, lancaster houston
LOCATION
United StatesTexasTexas Gulf CoastHoustonDowntown
NUMBER OF ROOMS
93
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Frequently Asked Questions about The Lancaster
Which popular attractions are close to The Lancaster?
Nearby attractions include Nightly Spirits (0.3 km), Houston Symphony (0.09 km), and Hobby Center for the Performing Arts (0.4 km).
What are some of the property amenities at The Lancaster?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at The Lancaster?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Lancaster?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at The Lancaster?
Yes, valet parking is available to guests.
What are some restaurants close to The Lancaster?
Conveniently located restaurants include Frank's Pizza, Flying Saucer, and Hearsay.
Are there opportunities to exercise at The Lancaster?
Yes, guests have access to a fitness centre during their stay.
Does The Lancaster have an airport shuttle?
Yes, The Lancaster offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Lancaster?
Yes, dry cleaning and laundry service are offered to guests.
Does The Lancaster offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.