We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Omni Houston Hotel at Westside

Save
Share
13210 Katy Fwy, Houston, TX 77079-1410
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Booking.com
US$225
US$158
View deal
Reserve now, pay at stay
Expedia.com
US$225
US$158
View deal
Hotels.com
US$225
US$158
View deal
Omni HotelsUS$158
PricelineUS$158
Prestigia.comUS$225
View all 17 deals
* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Traveller (371)
Room & Suite (328)
Dining (30)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Read more
Updated 20/07/02 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Omni Houston Hotel at Westside
Updated 20/07/02 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#98 of 603 hotels in Houston
Location
Cleanliness
Service
Value
Come see what’s new at Omni Houston Hotel at Westside and be one of the first to experience our $11 million renovation. A peaceful water garden in the atrium lobby welcomes you with cascading waterfalls, exotic foliage and tropical fish in a beautiful serene setting. This spectacular luxury hotel rests on lush greens and is surrounded by a picturesque two-acre lake. At Omni Houston Hotel at Westside, unparalleled hospitality complements priceless accommodations to create the ultimate experience.
Read more
Property amenities
Free parking
Paid wifi
Pool
Bar / lounge
Game room
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Valet parking
Paid private parking on-site
Hot bath
Outdoor pool
Coffee shop
Restaurant
Breakfast buffet
Kids' meals
Wine / champagne
Conference facilities
Banquet room
Meeting rooms
Concierge
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Shoeshine
Show more
Room features
Air conditioning
Housekeeping
Room service
Safe
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Business
Languages Spoken
English, Spanish
1868Reviews19Q+A100Room tips
Traveller rating
  • 873
  • 515
  • 270
  • 120
  • 90
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Boolos wrote a review Jun 2021
San Jose, California3 contributions1 helpful vote
I truly enjoyed this hotel. From the minute I arrived, valet/bellmen were immediately there to greet me and offer assistance. It was HOT and oh my gosh it was humid but they were cheerful and smiling all the the time. The Front Desk staff is absolutely perfect. Damion checked me and he was on point. He was so professional and made me feel welcomed. Emmie, Hassnain and Jake are absolutely the best at there craft. I returned from a night out with a friend and had an opportunity to meet Nicki and Ogechi and I have to say....those to ladies are the best I have ever met in any hotel. They were so cheerful and pleasant and so engaging. For two ladies to work at midnight and still have charisma like that...WOW is all I have to say. I see that housekeeping and maintenance teams working very hard and they do a splendid job. The hotel has some character and age to it but I have been told that renovations are happening this year. Cannot forget the Food & Beverage employees. James, Javier and Victoria run a great operation at breakfast. It gets busy in there in the morning but they keep those smiles planted on those faces and make you feel like you are the most important person in the room. I stopped by the coffee shop each morning for my Dirty Chai and I have to say that Jacki and Devon are God sent. Those two drive the service culture of this hotel. Who needs coffee when you get a dose of those two. Keep up those amazing personalities team, The Koi Pond is the best feature of this hotel (aside from the staff). It is the coolest thing to see those fish swim around the lobby of the hotel. They give you fish food at the Front Desk and you can step right up to the fish and feed and pet them. Amazing little creatures. I will be back again soon. Thank you Omni Westside! Paul
Read more
Date of stay: June 2021
Rooms
Location
Service
Trip type: Travelled on business
Room Tip: Stop by and say hi to Jackie in the coffee shop.
See more room tips
Helpful
Share
Response from General Manager, General Manager at Omni Houston Hotel at Westside
Responded 4 weeks ago
Dear Paul, It was an absolute pleasure to welcome you to Omni Houston Hotel at Westside, and it brightens our day to hear your kind words. We're thrilled that you appreciated our phenomenal staff, and we'll be sure to share your compliments with our wonderful team. We trust you had an amazing trip, and we look forward to serving you again soon! Sincerely, Chris Corey, Director of Rooms
Read more
Vernita S wrote a review Jun 2021
13 contributions9 helpful votes
+1
If I could take away more stars I would I came here with my boyfriend and the hotel is nice in the lobby but the rooms were outdated and old. Even the lobby areas had alot of spider webs all over the hotel. The first couple days I was sick and I thought it was bad allergies until I found MOLD in the sheets. I removed the sheets and got sent new ones and it was mold again. They then tried to change my room and that bed was bad too. The head cleaning lady excuse was because the feathers had got clumped in certain areas but I know that's false since the sheets are cotton and mold was everywhere! I was disgusted and had to sleep without sheets the next nights but my sinuses got better so I know it was the mold. Mold can be DEADLY and all we recieved was one night free. We deserve more and was suppose to hear back from the hotel manager days later after an investigation but it has been weeks and never heard back from them. Have called plenty of times. Just do not stay here and if you do check your sheets!
Read more
Date of stay: May 2021Trip type: Travelled as a couple
Helpful
Share
Response from Christopher Corey, General Manager at Omni Houston Hotel at Westside
Responded 19 Jun 2021
Dear Vernita, Thank you for taking to time to let us know about your stay. regarding your recent stay at the Omni Houston Westside . It is never pleasant to learn of a customer’s unhappiness. However, feedback is invaluable to us in our effort to improve the quality of our services. My sincerest apology for the issues that you experienced during your stay. We do take feedback very seriously and review all guest calls and concerns during our daily manager meetings in the morning and in the afternoon. I will be personally following up with the room attendant and supervisor assigned to your room. Please reach out to me directly to discuss this further at christopher.corey@omnihotels.com. Chris
Read more
Adith Balaji wrote a review Jun 2021
Miami Beach, Florida1 contribution
We stayed at the Park Suite, which offered a luxurious double living room, executive desks and views that could not be beat. Christopher Carey, their Director of Rooms made this trip for us. I was supposed to be finished with check out by 11am. I was running behind schedule, and upon asking Mr. Carey- he ever so kindly extended my stay free of charge. He saved me hundreds in fees by doing so, and this is what the Omni is all about. When you pay for a hotel dedicated to being the pinnacle name in Luxury, there are no surprises. The stay is just that. Luxury. I would rate this a 11/10 if possible, and whenever I visit home in Houston, they know I'll be staying at Omni Houston Hotel at Westside!
Read more
Date of stay: May 2021
Value
Cleanliness
Service
Room Tip: Send the extra money, and stay in the Premier King Suite or the Park Executive Suites! Rooms are...
See more room tips
Helpful
Share
Response from Christopher Corey, General Manager at Omni Houston Hotel at Westside
Responded 19 Jun 2021
We appreciate the kind words regarding your stay. Our staff takes pride in providing exceptional service and memorable experiences. We are excited to welcome you back to the hotel when you return to Houston in the future.
Read more
Brian V wrote a review Jul 2020
Dallas, Texas53 contributions50 helpful votes
We traveled here when the hotel was still under some renovations, but amazing stay non the less. There was evening service as well as morning juice delivery. The rooms were a little dated, but comfortable non the less. I would stay here again and see how their renovations went.
Read more
Date of stay: August 2019
2 Helpful votes
Helpful
Share
Response from Christopher Corey, General Manager at Omni Houston Hotel at Westside
Responded 19 Jun 2021
We appreciate your glowing review, and I was thrilled to hear you enjoyed the morning beverage delivery. We are looking forward to a full property renovation in the not too distant future. Our fantastic staff look forward to welcoming you back to our hotel!
Read more
aadgeraci wrote a review Mar 2020
1 contribution
Shower did not work! I was overcharged on the bill! No amends were made! I called the omni I stayed at and they only fixed the bill. They seemed to not care that the shower didn't work. By the time I realized the shower didn't work I had to check out for a business meeting. Highly unacceptable.
Read more
Review collected in partnership with Omni Hotels & Resorts
Date of stay: March 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
Helpful
Share
Response from EvelinKorte, Manager at Omni Houston Hotel at Westside
Responded 26 Mar 2020
Dear aadgeraci On behalf of Omni Houston Hotel at Westside, I would like to sincerely apologize for this recent visit to our hotel. I have forwarded your feedback to our department heads to research and address these issues immediately. They will contact you directly. We hope to have an opportunity to serve you again in the future and show you our true hospitality.
Read more
Previous
123456
PRICE RANGE
US$109 - US$221 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
omni houston, houston omni
LOCATION
United StatesTexasTexas Gulf CoastHouston
NUMBER OF ROOMS
400
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Omni Houston Hotel at Westside
Which popular attractions are close to Omni Houston Hotel at Westside?
Nearby attractions include The Escape Game Houston (5.6 km), TopGolf (3.0 km), and Memorial City Mall (7.6 km).
What are some of the property amenities at Omni Houston Hotel at Westside?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
What food & drink options are available at Omni Houston Hotel at Westside?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Omni Houston Hotel at Westside?
Yes, free parking, a parking garage, and paid private parking on-site are available to guests.
What are some restaurants close to Omni Houston Hotel at Westside?
Conveniently located restaurants include Taste of Texas, Eddie V's Prime Seafood, and Pappadeaux Seafood Kitchen.
Are there opportunities to exercise at Omni Houston Hotel at Westside?
Yes, guests have access to a pool during their stay.
Are any cleaning services offered at Omni Houston Hotel at Westside?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Omni Houston Hotel at Westside?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Omni Houston Hotel at Westside offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Omni Houston Hotel at Westside?
The staff speaks multiple languages, including English and Spanish.
Is Omni Houston Hotel at Westside accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.