We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hyatt Regency Houston West

Save
Share
13210 Katy Fwy, Houston, TX 77079-1410
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Lock in the lowest price from these sites
Expedia.comUS$199
Hotels.comUS$199
PricelineUS$199
FindHotelUS$203
TripadvisorUS$199
ZenHotels.com
View all 17 deals
* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Traveller (373)
Room & Suite (282)
Pool & Beach (29)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Read more
Updated 21/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hyatt Regency Houston West
Updated 21/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#94 of 609 hotels in Houston
Location
Cleanliness
Service
Value
Come see what’s new at Hyatt Regency Houston West and be one of the first to experience our $11 million renovation. A peaceful water garden in the atrium lobby welcomes you with cascading waterfalls, exotic foliage and tropical fish in a beautiful serene setting. This spectacular luxury hotel rests on lush greens and is surrounded by a picturesque two-acre lake. At Hyatt Regency Houston West, unparalleled hospitality complements priceless accommodations to create the ultimate experience.
Read more
Property amenities
Free parking
Public wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Conference facilities
Valet parking
Paid private parking on-site
Hot bath
Pool / beach towels
Outdoor pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Kids' meals
Wine / champagne
Banquet room
Meeting rooms
Photo copier / fax In business centre
Baggage storage
Concierge
Non-smoking hotel
Shared lounge / TV area
Sun loungers / beach chairs
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Show more
Room features
Air conditioning
Desk
Housekeeping
Safe
Telephone
Wardrobe / wardrobe
Coffee / tea maker
Flatscreen TV
Laptop safe
Wake-up service / alarm clock
Show more
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Green
Languages Spoken
English, Spanish
1887Reviews19Q+A100Room tips
Traveller rating
  • 882
  • 519
  • 273
  • 122
  • 91
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Ed77077 wrote a review Nov 2021
Houston, Texas208 contributions40 helpful votes
It's the little things that separate good from excellent. For example, thick carpeting in the hallway to dampen noise. Or smooth rolling wheels on carts so they don't squeak or pull against you as you try to navigate down the hall. This Hyatt does those little things. The room was immaculate. Tile floors in the bath sparkled. Thick, soft towels and linens on a comfortable bed. But then, we had a plumbing issue. If guests don't report the problem, how can management fix it? Unfortunately, it happened late at night. And first thing in the morning I got a call from a manager apologizing. Next thing I know, we're upgraded to a suite and a night off my stay was credited. That's customer service. This Hyatt has an excellent restaurant. A coffee/snack bar open from 7a-7p. Plenty of parking and access to freeways to get you around in Houston. The staff is friendly. Check in was ez. Oh, and they're pet friendly. Right down to water bowls and a treat jar in the lobby. Seriously, what's not to love?
Read more
Date of stay: November 2021
Helpful
Share
Response from General Manager, General Manager at Hyatt Regency Houston West
Responded yesterday
Greetings Ed, Thank you for sharing this lovely review of your stay at Hyatt Regency Houston West. We're honored to read your praises as our team works hard to provide an excellent experience. While we apologize for the plumbing issue you encountered, we're thrilled our staff was able to quickly upgrade you to a comfortable suite. Thank you for taking a moment to highlight our delicious food, convenient location, and efficient check-in process. The pleasure was all ours, and we hope to see you again soon! Warm Regards, Christopher Corey, Director of Rooms
Read more
Andrea L wrote a review Nov 2021
Molokai, Hawaii13 contributions2 helpful votes
The resort is beautiful with a great restaurant too! It’s surprisingly very quiet as well. The guest rooms are standard but comfortable and clean. Our shower didn’t drain well but we let management know and they responded quickly. Overall, a lovely visit.
Read more
Date of stay: November 2021Trip type: Travelled with family
Helpful
Share
Response from General Manager, General Manager at Hyatt Regency Houston West
Responded 5 days ago
Greetings Andrea, The pleasure was all ours to host you at Hyatt Regency Houston West, and we're ecstatic that you loved our accommodations and amenities! It also pleases us to hear that our team was quick to address your concerns and return you to a comfortable stay. We would be honored to serve you anytime your travels bring you this way, and we wish you all the best in your adventures ahead! Warm Regards, Christopher Corey, Director of Rooms
Read more
Shruthi S wrote a review Nov 2021
1 contribution
We were impressed with the hotel amenities and lobby interiors. Rooms are a little old but I hope they renovate them. We were greeted so warmly by Hasnain Bharmal at the front desk and all the staff at the cafe and housekeeping. We enjoyed our stay thoroughly. I would really recommend upgrading the room interiors and amenities but overall it was a beautiful stay. I wanted to deduct a point because of the room condition and add an extra one for the Hyatt staff. So it’s five stars - excellent! Keep up the good work Hyatt family!
Read more
Date of stay: November 2021Trip type: Travelled as a couple
Helpful
Share
Response from General Manager, General Manager at Hyatt Regency Houston West
Responded 1 week ago
Greetings, It was our pleasure to host you at Hyatt Regency Houston West. Thank you for taking the time to share your lovely review, and we're delighted Hasnain impressed you with his warm hospitality! Guest feedback is always welcomed, and we will keep your comments in consideration as we plan for future property updates. It's wonderful you enjoyed our beautiful lobby and resort amenities. If your travels bring you back to Houston, we'd be honored to see you again. Warm Regards, Christopher Corey, Director of Rooms
Read more
Mohammad wrote a review Nov 2021
Muscat, Oman1 contribution
Excellent stay at Hyatt Regency! Clean and spacious room, excellent service! Very nice atmosphere all around! Emmie Dahi is simply the best, very helpful, treats costumers with utmost respect, and does her best to accommodate their preferences! I definitely recommend staying at this hotel, and will definitely go back.
Read more
Date of stay: November 2021Trip type: Travelled on business
Helpful
Share
Response from General Manager, General Manager at Hyatt Regency Houston West
Responded 2 weeks ago
Greetings Mohammad, On behalf of our team, thank you for choosing Hyatt Regency Houston West. We're thrilled you had a comfortable stay with us and that you loved our clean and spacious accommodations. Emmie will be so pleased to be recognized for her friendly hospitality! It was a pleasure to host you, and we can't wait to welcome you back. Warm Regards, Christopher Corey, Director of Rooms
Read more
Joc wrote a review Nov 2021
1 contribution
The hotel staff were incredibly friendly and our room was very cozy and clean. The facilities were also well kept and the downstairs bar has a great selection of beers and wine. The smell of the restaurant was inviting and the guests seem to really enjoy their time as well. Parking was a little tough but not a major issue. Our TV volume did not function correctly but we were not in the hotel for very long just something we noticed while we were getting ready in the AM. Overall an amazing stay!
Read more
Date of stay: November 2021Trip type: Travelled as a couple
Helpful
Share
Response from General Manager, General Manager at Hyatt Regency Houston West
Responded 2 weeks ago
Greetings Joc, Thank you for joining us at Hyatt Regency Houston West. We're so pleased to read you were impressed with our friendly service! Our maintenance team will investigate your concern with your television, and we appreciate you for letting us know. It was our pleasure to provide clean and cozy accommodations, and we trust you had a good night's sleep. Next time you travel to Houston, we hope you will depend on us for another comfortable stay! Warm Regards, Christopher Corey, Director of Rooms
Read more
Previous
123456
PRICE RANGE
US$109 - US$221 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
omni houston, houston omni
FORMERLY KNOWN AS
Omni Houston Hotel at Westside
LOCATION
United StatesTexasTexas Gulf CoastHouston
NUMBER OF ROOMS
400
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Hyatt Regency Houston West
Which popular attractions are close to Hyatt Regency Houston West?
Nearby attractions include The Escape Game Houston (5.6 km), TopGolf (3.0 km), and Memorial City Mall (7.6 km).
What are some of the property amenities at Hyatt Regency Houston West?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Hyatt Regency Houston West?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Hyatt Regency Houston West?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hyatt Regency Houston West?
Yes, free parking, paid private parking on-site, and secured parking are available to guests.
What are some restaurants close to Hyatt Regency Houston West?
Conveniently located restaurants include Eddie V's Prime Seafood, Taste of Texas, and Pappadeaux Seafood Kitchen.
Are there opportunities to exercise at Hyatt Regency Houston West?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Hyatt Regency Houston West?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hyatt Regency Houston West?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hyatt Regency Houston West offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hyatt Regency Houston West?
The staff speaks multiple languages, including English and Spanish.