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DoubleTree by Hilton Hotel & Suites Houston by the Galleria

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5353 Westheimer Rd Across from the Galleria Mall, Houston, TX 77056-5474
COVID-19 update: See the added health and safety measures this property is taking.Read more
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US$268
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Free cancellation until 21/12/07
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Traveller (368)
Room & Suite (184)
Videos (2)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 21/04/23 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from DoubleTree by Hilton Hotel & Suites Houston by the Galleria
Updated 21/04/23 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#105 of 602 hotels in Houston
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders GreenPartner
The DoubleTree by Hilton Hotel and Suites Houston by the Galleria welcomes you to Houston, Texas. Our hotel offers travelers an unmatched experience with premier comfort and service. We are located in the heart of the Uptown/Galleria area, famous for world-class shopping, dining, and entertainment. We are right across from the landmark Galleria Mall, featuring over 400 upscale shopping and dining outlets for your pleasure. Guests at our hotel enjoy spacious rooms, as well as residential-sized one bedroom suites, a large swimming pool, and a convenient location near many of Houston's most exciting attractions. Business travelers will also enjoy proximity to the many fortune 500 Companies as well as a quick hop to the Central Business District, Hobby Airport, and George Bush Intercontinental Airport, both are just minutes away. In addition to our central location and legendary DoubleTree service, our Houston hotel features thoughtfully designed, meeting spaces and our Lobby Bar and a wide variety of exceptional services. Relax with all the comforts of home and be close to all that Houston has to offer.
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Room & Suite (184)184
Full view
Property amenities
Valet parking
Wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Conference facilities
Paid wifi
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Banquet room
Meeting rooms
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Kitchenette
Microwave
Flatscreen TV
Refrigerator
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Family
Languages Spoken
English, Spanish
Hotel links
Special Offer:Price Match Guarantee
1413Reviews19Q+A100Room tips
Traveller rating
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Popular mentions
Dmw1992 wrote a review 17 Jun
2 contributions
The hotel is a facade. The lobby is decorated very nicely ( however, the AC wasnt working) and once you walk upstairs to the second floor restaurant and conference area the smell of mold and mildew. Additionally, the ceiling was leaking in front of the pool entrance and dirty smelly water was being collected in huge tubs. As if that was not bad enough, the heavy glass balcony door came off the track and fell on us. Wait! it gets worse! The water was turned off!!!! No way to use the restroom or shower. You thought it was over?? No! We had to walk up 20 flights of stairs because the elevators were malfunctioning and people were getting stuck in the elevator.
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Date of stay: June 2021
Rooms
Cleanliness
Service
Room Tip: Get the suite. Anything else doesn't come with a microwave or fridge
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Sergei S wrote a review Apr 2021
Barcelona, Spain12 contributions13 helpful votes
Hotel's Favourite
We always stay at this hotel. We love everything here. The location is great, right next to the Galleria, the rooms are spacious, good AC, comfortable beds and of course cookies :) By the way they started doing breakfast again. A special thanks to Pinky and Sarah at the front desk. They are very professional and helpful with anything you need
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Date of stay: April 2021Trip type: Travelled as a couple
1 Helpful vote
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Response from B P, Other at DoubleTree by Hilton Hotel & Suites Houston by the Galleria
Responded 28 Apr 2021
Dear Tyrio, We thank you for your DoubleTree loyalty and we appreciate you sharing details of another well-enjoyed visit. It was a pleasure to welcome you and yours and we appreciate the kind words regarding Pinky, Sarah and the rest of our team. On behalf of all of us, we thank you for allowing us to serve as your home-away-from-home and we invite you to be in touch if we can assist in planning your return. Warm regards, William Venegas General Manager
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Eli G wrote a review 10 Jun
Metepec, Mexico6 contributions3 helpful votes
+1
My son and I stayed al this hotel for there days, We checked in and Pinky hosted us. She was SOOO KIND!! we loved her. The hotel location is great, nearby the galleria, nice amenities, really comfortable beds and a beautiful view. We will definitely be back!!!! Pinky, Thank you for all Your help and support!
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Date of stay: June 2021Trip type: Travelled with family
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Response from B P, Other at DoubleTree by Hilton Hotel & Suites Houston by the Galleria
Responded 1 week ago
Dear Elisa, Pinky is a gem, one of many on our team, and we are elated to read that her warm welcome left such a tremendous impression. We have already celebrated your feedback with Pinky and her colleagues, and we can assure you that endless smiles were the result. We have always believed that it is genuine hospitality like that which you have described which brings guests back time and again. We thank you once more, and we look forward to you further exploring the iconic Houston Galleria one day soon. All the best, William Venegas General Manager
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mghill0133 wrote a review 09 Jun
1 contribution
Great location. Great bang for the buck. Close to shopping, close to fine dinning, and East access to major roadways. Overall, good hotel choice if you don’t want to over spend for good accommodations
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Review collected in partnership with DoubleTree by Hilton
Date of stay: June 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from B P, Other at DoubleTree by Hilton Hotel & Suites Houston by the Galleria
Responded 1 week ago
Dear mghill0133, It was a pleasure to welcome you and your friends, and we thank you for allowing us to host your weekend in the city. As you found, our central address puts the best of Houston just a short distance away and we are thrilled to find that you so enjoyed exploring the iconic Houston Galleria. We thank you again for letting us know that your visit was a great success, and we look forward to you visiting again one day soon. Warm regards, William Venegas General Manager
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anditdaniels wrote a review 05 Jun
San Antonio, Texas1 contribution
The parking and check-in situation is difficult, the rooms are lacking basic necessities, it took 2 hours for hotel staff to bring them to my room. Room cleanliness and dirty carpet made me feel like the sanitation issues were questionable.
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Review collected in partnership with DoubleTree by Hilton
Date of stay: June 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
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Response from B P, Other at DoubleTree by Hilton Hotel & Suites Houston by the Galleria
Responded 2 weeks ago
Dear anditdaniels, Our team thanks you for joining us and I appreciate you taking the time to share the impressions left during your visit. We understand the concerns with parking, and we apologize for any inconvenience. Unfortunately, with one entrance and exit for the hotel, our driveway can become crowded during peak arrival and departure times. With so many of our guests now driving into the Galleria, we are doing everything we can to keep traffic moving. Your added comments regarding the impressions left by our Housekeeping team leave me disappointed and while we understand your feelings may not change, we can assure you that our cleaning and sanitizing efforts are at top of mind. We are sorry to learn that you felt otherwise and we hope to restore your confidence should you join us again. We trust our location served you well for exploring all that awaits in the Galleria, and we look forward winning your seal of approval if we can tempt you to join us again. All the best, William Venegas General Manager
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PRICE RANGE
US$115 - US$207 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
doubletree suites by hilton houston by the galleria hotel houston, doubletree hotel houston, doubletree houston
LOCATION
United StatesTexasTexas Gulf CoastHoustonGreat Uptown
NUMBER OF ROOMS
476
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Frequently Asked Questions about DoubleTree by Hilton Hotel & Suites Houston by the Galleria
Which popular attractions are close to DoubleTree by Hilton Hotel & Suites Houston by the Galleria?
Nearby attractions include A.D. Players (0.3 km), The Fomo Factory (0.4 km), and Peter Lik Gallery (0.4 km).
What are some of the property amenities at DoubleTree by Hilton Hotel & Suites Houston by the Galleria?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at DoubleTree by Hilton Hotel & Suites Houston by the Galleria?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at DoubleTree by Hilton Hotel & Suites Houston by the Galleria?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at DoubleTree by Hilton Hotel & Suites Houston by the Galleria?
Yes, valet parking is available to guests.
What are some restaurants close to DoubleTree by Hilton Hotel & Suites Houston by the Galleria?
Conveniently located restaurants include The Capital Grille, Truluck's Ocean's Finest Seafood & Crab, and The Burger Palace.
Are there opportunities to exercise at DoubleTree by Hilton Hotel & Suites Houston by the Galleria?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at DoubleTree by Hilton Hotel & Suites Houston by the Galleria?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at DoubleTree by Hilton Hotel & Suites Houston by the Galleria?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does DoubleTree by Hilton Hotel & Suites Houston by the Galleria offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at DoubleTree by Hilton Hotel & Suites Houston by the Galleria?
The staff speaks multiple languages, including English and Spanish.