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Hyatt Place Houston/Galleria

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5252 W Alabama St, Houston, TX 77056-5902
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
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Hyatt.comUS$189
PricelineUS$189
Hotels.comUS$189
Expedia.comUS$189
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FindHotelUS$210
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* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Traveller (88)
Room & Suite (52)
Dining (28)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 20/07/11 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 20/07/11 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#90 of 602 hotels in Houston
Location
Cleanliness
Service
Value
GreenLeaders Silver level
Houston's newest hotel situated .3 miles from The Galleria Shopping Center is a 12-story building with 3 levels of public space and 10 guestroom floors, including 157 rooms in Uptown Houston. Centrally located to hundreds of corporate offices, dining and entertainment, Hyatt Place Houston Galleria is the perfect choice for business and leisure travelers.
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Full view
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Free airport transportation
Car park
Wifi
Pool / beach towels
Bar / lounge
Coffee shop
Restaurant
Breakfast buffet
Kid-friendly buffet
Kids' meals
Snack bar
Special diet menus
Wine / champagne
Airport transportation
Shuttle bus service
Business Centre with Internet Access
Meeting rooms
Baggage storage
Concierge
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Bottled water
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
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Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Centrally Located
Languages Spoken
English, Spanish
581Reviews9Q+A35Room tips
Traveller rating
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  • 36
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Popular mentions
Hector D wrote a review 05 Jun
Veracruz, Mexico49 contributions8 helpful votes
My sister family and mine book 2 rooms (2 queen beds each) for a extended weekend in Houston. We arrive today, and we began with the left foot... The hotel couldnt asign our rooms at check in time (3 pm) We decided to go shopping and return almost 9 pm; just to be informed that they didnt have one of our rooms... they had a king, and that was not suitable for us, but we didnt have a choice, so we took it... just to have another surprise.. the asigned room had some mud... yes, mud in the coach that we would have to use as they didnt have the double queen that we paid... The hotel is completely full.. but with clearly not enough staff... ... doesnt make any sense... if the hotel is functioning to its 100% capacity, is not right to have so poor service...
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Date of stay: June 2021Trip type: Travelled with family
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LaMarcus D wrote a review 02 Jun
Grandview, Missouri2 contributions
After reading reviews I started to cancel my reservation but once I checked in and out I Wiccan say the stay was not as bad as the reviews. I would recommend. My only issue was the front desk etc being on 3rd floor and an issue with valet worker using profanity and throwing keys because he was upset. I would recommend. Oh a little pricey $714 for 3 night.
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Review collected in partnership with Hyatt Hotels
Date of stay: May 2021
Value
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Location
Cleanliness
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Sleep Quality
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anthonypille1990 wrote a review May 2021
Houston, Texas1 contribution
Customer service is the worst. Breakfast was cheap. They don’t respect their guests. They try to overcharge the guests. I wasn’t even using a car for this trip but they charged me valet parking charges $70. They said they would refund it. But I haven’t seen it yet. They didn’t refund my $100 deposit too. Rooms are clean but no bath tub, no microwave. Lighting wasn’t good. Location was great though.
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Review collected in partnership with Hyatt Hotels
Date of stay: May 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
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Ana Paula P wrote a review Apr 2021
2 contributions1 helpful vote
Pros: The place was good for the price. Excellent location, not super clean, but after mentioning to housekeeping that the room was dirty they tended to it immediately. Cons: The front desk lady from the morning shift is extremely rude. The breakfast (because of covid restrictions) is less than great, instant oatmeal and fruit in syrup is hardly a good breakfast. The coffee machine in my room didn't work.
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Review collected in partnership with Hyatt Hotels
Date of stay: April 2021
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CM wrote a review Apr 2021
1 contribution
I was very excited to have found this place for such a great price. However, I was very upset to learn that when I checked in there is only paid parking. This was nowhere listed on my reservation. Had I known this, I would have looked elsewhere as I do not have the extra funds to pay for parking. But since it was Easter Weekend and we were checking in, my hands were tied and we stayed. The room was nice, but the hallway was very loud throughout the night. The door would rattle every time someone would enter the floor or slam their room doors. Plus, the outside pool area, although nice to have, was also very loud and we were on the 4th floor. On the parking side, yes, you get garaged parking, but was it worth the extra money - no. I complained to the management and they did nothing. The manager reached out to me via email offering his apologies, but never responded to my replies and requests for a refund on the parking. I have even written Hyatt twice, once immediately after my visit and second time after the third attempt failed to receive a reply from the manager - Hyatt has yet to respond to one of them and it's been over a month. I must confess, I have never had this experience with a hotel (or a company for that matter) before. If I were you, I would look elsewhere, I know I will the next time I am in Houston.
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Date of stay: April 2021
Location
Cleanliness
Service
Room Tip: Fourth floor was loud.
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PRICE RANGE
US$106 - US$200 (Based on Average Rates for a Standard Room)
LOCATION
United StatesTexasTexas Gulf CoastHoustonGreat Uptown
NUMBER OF ROOMS
157
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Frequently Asked Questions about Hyatt Place Houston/Galleria
Which popular attractions are close to Hyatt Place Houston/Galleria?
Nearby attractions include A.D. Players (0.4 km), The Fomo Factory (0.4 km), and Peter Lik Gallery (0.4 km).
What are some of the property amenities at Hyatt Place Houston/Galleria?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Hyatt Place Houston/Galleria?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hyatt Place Houston/Galleria?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hyatt Place Houston/Galleria?
Yes, a parking garage, paid private parking on-site, and secured parking are available to guests.
What are some restaurants close to Hyatt Place Houston/Galleria?
Conveniently located restaurants include The Capital Grille, Truluck's Ocean's Finest Seafood & Crab, and Peli Peli South African Kitchen.
Are there opportunities to exercise at Hyatt Place Houston/Galleria?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Hyatt Place Houston/Galleria have an airport shuttle?
Yes, Hyatt Place Houston/Galleria offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hyatt Place Houston/Galleria?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hyatt Place Houston/Galleria?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hyatt Place Houston/Galleria offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.