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Courtyard Houston by The Galleria

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2900 Sage Rd, Houston, TX 77056-6007
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Courtyard
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Traveller (61)
Room & Suite (20)
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Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 21/05/04 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Courtyard Houston by The Galleria
Updated 21/05/04 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#54 of 602 hotels in Houston
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Bronze level
The The Courtyard Houston Galleria hotel offers stylish rooms and is a top choice among Houston Galleria hotels. We are just one block from the Galleria Mall and 2.9 miles from Memorial Park and the Houston Arboretum. Our rooms feature plush Marriott bedding, free WiFi and flat-screen TVs with premium cable and free HBO. Our King Rooms offer pullout sofas and our Suites include microwaves and mini-fridges. Our lobby is equipped with comfy seating and interactive GoBoard(R) with the latest news, traffic and weather. The highlight of our lobby is the on-site Bistro offering fresh, cooked to order breakfast and dinner options and your favorite Starbucks beverages. Our hotel is a great choice for meetings with our flexible event space accommodating up to 90 guests, custom catering options and A/V technology. Our outstanding service and amenities truly set us apart from other Houston Galleria hotels. Book today at Courtyard Houston Galleria and enjoy over-the-top Texas-style hospitality.
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Room & Suite (20)20
Full view
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Business Centre with Internet Access
Conference facilities
Car park
Wifi
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Restaurant
Breakfast available
Meeting rooms
Baggage storage
Convenience store
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Bath / shower
Safe
Telephone
Wardrobe / wardrobe
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand films
Radio
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Centrally Located
Languages Spoken
English, Spanish
Hotel links
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523Reviews7Q+A76Room tips
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Popular mentions
CSelva wrote a review May 2021
8 contributions2 helpful votes
The Hotel is dated. We asked to change rooms since the walls are paper thin and our next door neighbors were extremely loud. The breakfast is lousy: Yogurt, Apples/Oranges & Bananas, Blueberry Muffin and a Chocolate Chip Granola Bar + Coffee. There is no daily cleaning service due to Covid. And there is no SAFE in the room!!! Not sure how this is possible in 2021. We were scared to leave our passports and laptops/tablets in the room because of this...
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Date of stay: May 2021Trip type: Travelled with family
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Response from Sightsee24586561149, General Manager at Courtyard Houston by The Galleria
Responded 2 weeks ago
We appreciate you taking the time to share your feedback. We're disappointed that your stay with us was less than ideal. It's unfortunate you've noticed a decline in the quality of our accommodations. We care about the comfort of our guests so we'll address your concerns with our team moving forward. We hope for the opportunity to host you again soon for a more positive experience.
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vcd2013 wrote a review Apr 2021
Park City, Utah91 contributions19 helpful votes
I just stayed at this hotel, first Marriott since January 2020. Marriott has definitely gone down. There is a sign outside and everywhere saying masks should be worn in all public areas. That is clearly not enforced. People make their check in with out masks, we even were in the elevator with an employee not wearing a mask. Breakfast at the bistro cannot be called breakfast, some apple and oranges, yogurt, muffins and granola bars. My son just stayed at the new Courtyard by the airport and he said the bistro was working with a reduced menu. Room cleaning is not offered during your stay, they say because of Covid, but if they don't enforce mask wearing anywhere, I think it's to save money as well as with the bistro. I have stayed at other hotels in the last few months and dined at restaurants and the service is much better, even with Covid, than at this Marriott. The rooms are old and the hotel is not well kept in general... I will not be staying at any Marriott anytime soon even though I am a Gold Member.
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Date of stay: April 2021Trip type: Travelled with family
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Response from ADAM P, General Manager at Courtyard Houston by The Galleria
Responded 13 Apr 2021
Hello VCD2013, Thank you for staying with us and taking the time to share your feedback. I am sorry that you did not have a great stay with us. I assure you I will share your feedback with our team in an effort to improve our service. I also assure you we continue to fight the battle with regards to everyone in the hotel wearing masks at all times. With regards to our Bistro, we hope to be opening in some capacity very soon. Thank you again for staying with us and taking the time to share your experience. Sincerely, Adam P. General Manager
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jejohnson10 wrote a review Mar 2021
8 contributions1 helpful vote
We had a very lackluster hotel experience this past week at the Courtyard-Galleria. First impression walking into our room was mediocre. It was kind of dingy, smelly, and humid. The smell never let up, and the humidity never changed with lowering the temperature. The pillows were very uncomfortable and offered no support, the shower head was kind of old/broken and kept spewing water out the side getting the bathroom floor wet. The breakfast was laughable. Granola bars and Otis spunkmeyer muffins, bruised apples and unripened oranges, really bad coffee with coffee grinds all in the coffee and no other choices for drinks. What hotel doesn’t even offer water as part of the breakfast? I will never stay here again and I will tell everyone I know to not come here either. It’s too bad too bc I don’t live too far and I know lots of people who go to Houston for a little getaway.
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Date of stay: March 2021Trip type: Travelled with family
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Response from ADAM P, General Manager at Courtyard Houston by The Galleria
Responded 14 Mar 2021
Hello, Thank you so much for staying with us and taking the time to share your feedback. I am so sorry that you had some issues in your room. I assure you I will share your comments with those departments and get those items taken care of. Regarding the Breakfast, we are hopeful that our Bistro Restaurant will open again soon. In the meantime we are providing the complimentary Grab & Go Breakfast which I know is quite minimal but we wanted to make sure our guests have at least a little something in the morning. We do hope you will give us another chance when things return to normal. Thank you again! Sincerely, Adam P. General Manager
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a z wrote a review Mar 2021
8 contributions5 helpful votes
I stayed here in March 2021 I'd say it was good but nothing more than that. The employees were kind and willing to help when there was a problem. There was a day in which the internet didn't work for a WHOLE day, I went to the front desk so that they could help me and told me it would be fixed very soon because there was a conference but wasn't fixed at all and kept failing and failing throughout the day. Sometimes there were no employees or a few of them at the front desk and I had to wait for them for a couple of minutes. Only one elevator working for the hotel and definitely the years are taking a toll on the hotel. In general an average experience but it could have been better.
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Date of stay: March 2021
Cleanliness
Service
Sleep Quality
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Response from ADAM P, General Manager at Courtyard Houston by The Galleria
Responded 11 Mar 2021
Hello, Thank you so much for staying with us and taking the time to write a review. I am so sorry about the internet issues that you had! I assure you I have already notified our internet provider to get this issue figured out. Thank you again for the valuable feedback and we do hope to have the opportunity to serve you in the future. Sincerely, Adam P. General Manager
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lmpa wrote a review Feb 2021
Houston, Texas7 contributions
This hotel staff (especially Heather at the front desk) went above and beyond to make sure my family and extended family that were staying at the hotel were taken care of. We had to stay for a week due to the storm and every one of the hotel employees were so kind, compassionate, friendly and helpful. Even with the boil water notice in the area, they still have some sort of breakfast for their guests. The level of hospitality was exceptional! Highly recommend this hotel for anyone visiting the Galleria area, Houston or just needing a stay--cation. Thank you so much to everyone who made my family feel safe and healthy.
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Date of stay: February 2021
Value
Rooms
Service
Room Tip: Rooms away from the elevator noise.
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Response from ADAM P, General Manager at Courtyard Houston by The Galleria
Responded 24 Feb 2021
Hello, Thank you so much for staying with us and taking the time to write such a nice review. We are glad we were here to help and we do hope to see you again in the future. Thank you again! Sincerely, Adam P. General Manager
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PRICE RANGE
US$115 - US$262 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
courtyard by marriott houston by the galleria hotel houston, courtyard houston galleria, houston marriott, houston courtyard
LOCATION
United StatesTexasTexas Gulf CoastHoustonGreat Uptown
NUMBER OF ROOMS
184
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Frequently Asked Questions about Courtyard Houston by The Galleria
Which popular attractions are close to Courtyard Houston by The Galleria?
Nearby attractions include A.D. Players (0.5 km), The Fomo Factory (0.4 km), and Peter Lik Gallery (0.5 km).
What are some of the property amenities at Courtyard Houston by The Galleria?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Courtyard Houston by The Galleria?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Courtyard Houston by The Galleria?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Courtyard Houston by The Galleria?
Yes, a parking garage and paid private parking on-site are available to guests.
What are some restaurants close to Courtyard Houston by The Galleria?
Conveniently located restaurants include The Capital Grille, Truluck's Ocean's Finest Seafood & Crab, and The Burger Palace.
Are there opportunities to exercise at Courtyard Houston by The Galleria?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Courtyard Houston by The Galleria?
Yes, dry cleaning and laundry service are offered to guests.
Does Courtyard Houston by The Galleria offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Courtyard Houston by The Galleria?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Courtyard Houston by The Galleria?
Many travellers enjoy visiting Bayou Bend Collection and Gardens (5.1 km), Rienzi Mansion (5.4 km), and First Presbyterian Church of Houston (7.6 km).