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Residence Inn Houston-West University

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2939 Westpark Dr, Houston, TX 77005-4222
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (34)
Room & Suite (25)
Videos (1)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Updated 20/06/29 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Residence Inn Houston-West University
Updated 20/06/29 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#161 of 602 hotels in Houston
Location
Cleanliness
Service
Value
GreenLeaders GreenPartner
Make yourself at home at the brand new Residence Inn by Marriott Houston West University. The hotel allows quick access to the world renowned Texas Medical Center, home to MD Anderson Cancer Center, where we offer complimentary shuttle service daily. The hotel is centrally located in the Greenway Plaza - West University area, minutes away from Lakewood Church, Reliant Park, Galleria, world class Museum district, Downtown Houston, Rice University and a variety of upscale restaurants and nightlife. On-site amenities include complimentary hot breakfast daily, Social Hour, outdoor pool/whirlpool, exercise room, library with books, Sportscourt and complimentary high speed internet access in all suites. The hotel is conveniently located 1 mile from the Metro light rail. You can count on Residence Inn by Marriott West University to exceed your expectations.
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Room & Suite (25)25
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Parking
Wifi
Hot bath
Outdoor pool
Bar / lounge
Breakfast buffet
Meeting rooms
Baggage storage
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Quiet
Hotel links
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183Reviews1Q+A33Room tips
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Popular mentions
DYoung wrote a review Feb 2021
Dallas, Texas36 contributions5 helpful votes
The hotel was underwhelming at first but I warmed up to it and ended up staying for a week. I had booked 2 room suite but the elevator on that side of the building was not working and apparently had not been working for a while. The staff that checked me was rather nonchalant. It was late so I decided to change to a smaller room on first floor. The room was neat and spacious but the heating/cooling system was a little loud. My plan was to check out the next day, but I ran into Brandi who had excellent customer service, she had someone check the heating and did her best to make us comfortable so I ended up staying. The facility was clean and quiet, no noisy neighbors, I particularly liked the layout of the room. they had free to-go breakfast covid style. House keeping was good. Nothing spectacular but it served the purpose.
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Date of stay: January 2021Trip type: Travelled with family
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Response from Shelly Halladay, General Manager at Residence Inn Houston-West University
Responded 03 Feb 2021
DamYoung, Thank you for taking the time to review our hotel. We want to apologize for the inconvenience you experienced while you were with us. We are happy to know that our wonderful customer service gave you a reason to stay with us. If there is anything else we can do for you in the future, feel free to contact the hotel.
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odie1 wrote a review Jan 2021
Connecticut635 contributions140 helpful votes
We had a two bedroom suite. The room was fine- nothing stood out either way but the grounds of the hotel were littered with trash and cigarette butts. There was a dental glosser in the elevator ( That was there when we checked in and still there the next day when we checked out). Only one elevator worked. The mini store was lacking in just about everything with empty freezers and dirty fridges. We never received our electronic key. The parking lot is dark dark dark so bring a flashlight! Not the worst Residence Inn experience but not the best either- even taking covid into consideration.
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Date of stay: January 2021
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Response from Heather Garcia, General Manager at Residence Inn Houston-West University
Responded 05 Jan 2021
Hi Odie1, Thank you for taking the time to review our hotel. We apologize for your less than exceptional stay with us here. We will definitely go over these issues and take the proper steps to correct them so that it does not happen again in the future. Just to note, we do not have electronic keys at our property, though it may be something in the future. Due to the pandemic we have limitations on certain things we carry, but we will look into what things we are able to change. We appreciate your feedback!
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Elvaandov wrote a review Nov 2020
Sweeny, Texas103 contributions20 helpful votes
Brandy made us feel welcome and appreciated. Sure, due to the pandemic, there were some things lacking, but to me, the people are more important. We had a change in our schedule, but she still provided us with everything that we needed. We will definitely return to this property.
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Date of stay: November 2020Trip type: Travelled with friends
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Response from Heather Garcia, General Manager at Residence Inn Houston-West University
Responded 12 Nov 2020
Dear Elvaandov, Thank you for taking the time to leave such a wonderful review of our property. It is our goal to make sure that even in the current pandemic we do our absolute best to make sure are guests are comfortable when they stay with us! We greatly appreciate your wonderful feedback and hope to host you in the future! Take care!
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our56 wrote a review Mar 2020
Melbourne, Australia547 contributions139 helpful votes
The room was large and very well set up and very comfortable. We found all the amenities of the room very good and also the hotel was well set up with a nice pool and also the breakfast area too. Breakfast was basic but easy to get yourself a good start to the day with cerals DIY waffles and other breafast staples. Location was good too with an easy walk to a handy shopping mall and many eateries to choose from. We chose this hotel mainly for the location as we could walk to all the places we wanted to visit including Lakewood Church just 20 minute stroll. Recomend this hotel if visiting Lakewood Church.
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Date of stay: April 2019
Location
Service
Sleep Quality
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Response from houstonwunirigm, General Manager at Residence Inn Houston-West University
Responded 23 Mar 2020
Hello our56, Thank you for your feedback regarding your recent stay at our hotel. I am glad you enjoyed our amenities and guest rooms. We look forward to hosting you again soon!
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WellTraveledGal wrote a review Jan 2020
Denver, Colorado6 contributions
I wasn't expecting much based on location and price, but I was pleasantly surprised with the room. Room was clean with plenty of light and the bed was comfortable. I'd stay again if my travels take me there.
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Date of stay: January 2020Trip type: Travelled solo
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Response from houstonwunirigm, General Manager at Residence Inn Houston-West University
Responded 03 Feb 2020
Hello WellTraveledGal, Thank you for your positive review. I am glad you enjoyed your stay and that the bed was comfortable. :) We look forward to hosting you again soon!
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PRICE RANGE
US$125 - US$233 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
residence inn houston west university hotel houston, houston residence inn
LOCATION
United StatesTexasTexas Gulf CoastHouston
NUMBER OF ROOMS
120
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Frequently Asked Questions about Residence Inn Houston-West University
Which popular attractions are close to Residence Inn Houston-West University?
Nearby attractions include The Music Box Theater (0.9 km), McGonigel's Mucky Duck (0.9 km), and Lakewood Church (1.1 km).
What are some of the property amenities at Residence Inn Houston-West University?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Residence Inn Houston-West University?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Residence Inn Houston-West University?
Guests can enjoy free breakfast and a lounge during their stay.
Is parking available at Residence Inn Houston-West University?
Yes, free parking is available to guests.
What are some restaurants close to Residence Inn Houston-West University?
Conveniently located restaurants include Kata Robata, Local Foods, and Goode Company Seafood.
Are there opportunities to exercise at Residence Inn Houston-West University?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Residence Inn Houston-West University?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Residence Inn Houston-West University?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Residence Inn Houston-West University offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to Residence Inn Houston-West University?
Many travellers enjoy visiting Bayou Bend Collection and Gardens (3.4 km), Buffalo Bayou Park Cistern (6.0 km), and Sam Houston Park (6.2 km).