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Residence Inn Houston Downtown/Convention Center

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904 Dallas St, Houston, TX 77002-6320
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 20/06/29 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Residence Inn Houston Downtown/Convention Center
Updated 20/06/29 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#96 of 602 hotels in Houston
Location
Cleanliness
Service
Value
GreenLeaders Gold level
Housed in the stunning 1921 Humble Oil Building, Residence Inn Houston Downtown/Convention Center mixes historic charm with modern style. Within walking distance of Minute Maid Park, George R. Brown Convention Center, and the Theater District, guests can easily access Houston's top attractions. Suites feature separate living areas, full-size kitchens, free Wi-Fi and plush Marriott bedding. Every suites is pet-friendly and has 50% more space than traditional hotel rooms. Start the day satisfied with our free hot breakfast buffet, then return on select evenings for our free Residence Inn Mix featuring appetizers and drinks (Mon-Wed). Guests will enjoy thoughtful amenities including valet parking, free property-wide Wi-Fi, and a 24-hour fitness center. The Residence Inn Houston Downtown/Convention Center has the perfect combination of location and amenities to make it one of the top downtown hotels.
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Room & Suite (127)127
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Meeting rooms
Paid private parking on-site
Wifi
Breakfast buffet
Happy hour
Baggage storage
Convenience store
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Desk
Dining area
Housekeeping
Coffee / tea maker
Kitchenette
Cable / satellite TV
Bath / shower
Seating area
Separate living room
Sofa
Telephone
Wardrobe / wardrobe
Iron
Wake-up service / alarm clock
Dishwasher
Microwave
Oven
Refrigerator
Stovetop
Kitchenware
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Business
Languages Spoken
English
Hotel links
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Popular mentions
YushiMushi wrote a review Mar 2021
4 contributions
Upon arriving at the hotel, we were told to wait twenty minutes before being allowed to check-in, despite arriving at 6PM, well after check-in. Forty minutes later, double the time we were quoted, we had still not been given a key, so, after speaking with the person at the front desk again (who was not wearing her mask properly), we were finally given a room. Something to note: The location is VERY confusing. The property has three hotels on-site. You have to enter from the Courtyard, check-in at the Courtyard, and walk through to the Residence Inn. There is no one staffed at the Residence Inn lobby, and the doors are locked. That was very confusing, and to have to wait, eventually, nearly an hour before being given a room (despite checking in online with an accurate arrival time) was not a great start at the location. The room itself was not very clean. The couch was visibly dirty, and there was dirt in the cabinet. The utensils were definitely not clean, and neither was the bathroom. While it is somewhat inexpensive (just under $100), there are plenty of other hotels in Texas that have much better quality for the same price.
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Date of stay: March 2021
Rooms
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Response from Quest02666073918, General Manager at Residence Inn Houston Downtown/Convention Center
Responded 01 Apr 2021
We appreciate you taking the time to share your feedback. It's unfortunate your time with us was anything less than ideal and that you faced such complications with our check in process. We care about the satisfaction and happiness of our guests so we also regret that your room wasn't refreshed properly. It's important to us that we offer our guests a quality experience so we'll address your concerns with the appropriate members of our team moving forward. We hope you give us another opportunity to share a more positive experience with you soon.
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Aristo Delmayuzar wrote a review Nov 2020
Jakarta, Indonesia46 contributions1 helpful vote
+1
I spent 1 night at this place, the location is right in downtown houston. Suitable for those who are looking for the closest location when they have business at several global energy company Headquarters.
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Date of stay: December 2019Trip type: Travelled on business
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Response from Quest02666073918, General Manager at Residence Inn Houston Downtown/Convention Center
Responded 09 Nov 2020
Thanks for the wonderful review! It's fantastic you had such a lovely experience at Residence Inn Houston Downtown/Convention Center. We're thrilled you enjoyed our prime location and proximity to so many of the city's best attractions. That's what we like to see! We're looking forward to sharing another amazing experience with you soon! Have a beautiful day!
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Jwhick wrote a review Mar 2020
23 contributions4 helpful votes
I have been a faithful client and customer of Marriott accommodations for over 30 years. Staying in all levels from JW to Fairfield Inn. After staying at the Residence Inn Houston Downtown/Convention Center, I was embarrassed for the company with the sofa bed in the room where we stayed. It was the WORST attempt of a mattress I have ever seen in ANY place I have ever had to stay. This includes the lower priced chain motels in smaller town markets. This room had a THIN, lumpy, no support, uncomfortable excuse of a mattress possible. Shame of you Marriott - SHAME on you !! In addition, even though I had used points for this stay, it was WAY over priced for what was provided . Oh yes, this Residence Inn is located in a block that had multiple Marriott products from Courtyard to Springfield Suites and this Residence Inn. Definitely made a mistake with my choice. Only reason not a 1 rating, they have a nice breakfast buffet.
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Date of stay: March 2020
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dhrosmarin wrote a review Jan 2020
Boston, Massachusetts3 contributions
My family of eight loves this hotel. Rooms are spacious but more importantly the staff are accommodating and kind, which makes all the difference when traveling with kids. Extra towels, sheets, flexible turn down service, late check outs and more are just some of the things that made a big difference.
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Date of stay: January 2020Trip type: Travelled with family
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Response from AprilMedrano, Front Office Manager at Residence Inn Houston Downtown/Convention Center
Responded 21 Jan 2020
We are very glad we could be a part of your trip to Houston! We appreciate your feedback! Guest like you are the reason we love doing our job. We hope to see you in your next travels to Houston!
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CyCh6768 wrote a review Dec 2019
Texas60 contributions15 helpful votes
My daughter and I were greeted by a friendly lady when we checked in. The room and the hotel were clean, the room was quite big, the room was so quiet we never heard anyone else and the breakfast was great. We were able to walk to and from the convention center and felt safe doing so. We'll stay here if we're in the area again.
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Date of stay: December 2019
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Response from AngelFloresIHR, Manager at Residence Inn Houston Downtown/Convention Center
Responded 08 Jan 2020
Thank you for your review! We appreciate your comments and hope to see you again soon!
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PRICE RANGE
US$140 - US$314 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
residence inn houston downtown hotel houston, houston residence inn
LOCATION
United StatesTexasTexas Gulf CoastHoustonDowntown
NUMBER OF ROOMS
171
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Frequently Asked Questions about Residence Inn Houston Downtown/Convention Center
Which popular attractions are close to Residence Inn Houston Downtown/Convention Center?
Nearby attractions include Pete's Dueling Piano Bar (0.3 km), Magic, Music, & Mayhem (0.4 km), and House of Blues (0.3 km).
What are some of the property amenities at Residence Inn Houston Downtown/Convention Center?
Some of the more popular amenities offered include free wifi, free breakfast, and a fitness centre.
Which room amenities are available at Residence Inn Houston Downtown/Convention Center?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Residence Inn Houston Downtown/Convention Center?
Guests can enjoy free breakfast during their stay.
Is parking available at Residence Inn Houston Downtown/Convention Center?
Yes, a parking garage, paid private parking on-site, and secured parking are available to guests.
What are some restaurants close to Residence Inn Houston Downtown/Convention Center?
Conveniently located restaurants include Pappas Bros. Steakhouse, Bombay Pizza Company, and guadalajara del centro.
Are there opportunities to exercise at Residence Inn Houston Downtown/Convention Center?
Yes, guests have access to a fitness centre during their stay.
Is Residence Inn Houston Downtown/Convention Center located near the city centre?
Yes, it is 0.7 km away from the centre of Houston.
Are any cleaning services offered at Residence Inn Houston Downtown/Convention Center?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Residence Inn Houston Downtown/Convention Center?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Residence Inn Houston Downtown/Convention Center offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.