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Best Western Plus Downtown Inn & Suites

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915 W Dallas St, Houston, TX 77019-4739
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Booking.com
US$211
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Free cancellation until 21/09/29
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Priceline
US$211
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Free cancellation until 21/09/29
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FindHotel
US$246
US$203
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Expedia.comUS$211
Hotels.comUS$211
Lol.travelUS$246
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* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Traveller (56)
Room & Suite (139)
Pool & Beach (22)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 21/01/13 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 21/01/13 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#10 of 602 hotels in Houston
Location
Cleanliness
Service
Value
Travellers' Choice
Downtown Hotel, close to Convention Center, Theaters, Ball Park, Toyota Center, Restaurants, Museums, Parks and Medical Center. Free Onsite Parking, Free Full Hot Breakfast, Large Rooms, Fast Wifi, Weekday Shuttle for a Drop off and Pickup around Downtown. Rooms include a Microwave and Refrigerator, Bottled Water and over 100 TV cable channel. Small Hotel so we can provide you the best service!
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Bicycle rental
Kids stay free
Free shuttle or taxi services
Parking
Wifi
Hot bath
Outdoor pool
Breakfast available
Breakfast buffet
Vending machine
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Meeting rooms
Spa
Baggage storage
Non-smoking hotel
Sun loungers / beach chairs
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
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Room features
Air conditioning
Desk
Housekeeping
Safe
Coffee / tea maker
Microwave
Flatscreen TV
Bath / shower
Seating area
Sofa
Telephone
Iron
Wake-up service / alarm clock
Refrigerator
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Quiet
Languages Spoken
English
643Reviews9Q+A49Room tips
Traveller rating
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Popular mentions
Neuro S wrote a review 14 Jun
1 contribution1 helpful vote
Everything was fabulous about our stay! The staff is the plus in Best Western Plus! Audrey was amazing and helpful with restaurant recommendations! Lots of wonderful restaurants close by... Housekeeping was good! Very clean rooms! Parking was free and secure! Rooms are large! Pool was wonderful. Will highly recommend and return! They had a hot and cold breakfast with great choices. Love the area of downtown it is located.
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Date of stay: June 2021
Rooms
Cleanliness
Service
Trip type: Travelled on business
Room Tip: 4th Floor was very quiet!
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1 Helpful vote
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Barbara R wrote a review Feb 2021
Houston, Texas11 contributions4 helpful votes
Hotel's Favourite
During the recent Houston power outage we were happy to find a place that still had power. We stayed 3 nights. Each morning the staff would let us decide if we wanted to extend our stay another night while we waited for our power at home to come back on. We had a king suite with plenty of room to spread out. The WiFi worked great. A hot grab and go breakfast was included. Everyone wore masks so I didn’t feel too worried about Covid-19. The staff offered a frozen pizza for purchase when we checked in which they cooked in their oven and delivered to our room. When the city water pressure was gone, staff would bring around buckets of pool water to each room and flush our toilets. The staff made the best of a bad situation. The location was easy to get to and in a quiet area, not too close to a loud freeway.
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Review collected in partnership with Best Western
Date of stay: February 2021
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stevetxmd wrote a review 08 Jun
South Padre Island, Texas12 contributions6 helpful votes
There is a club northeast of the hotel that was open late and was very very loud. After it closed, lots of patrons hung around and blasted their music and revved their engines. A nightmare. We will not be staying here again. Several buttons on the tv remote control did not work.
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Review collected in partnership with Best Western
Date of stay: June 2021
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Response from Erica Gonzalez, Guest Services / Front Office at Best Western Plus Downtown Inn & Suites
Responded 2 weeks ago
Dear stevetxmd, Thank you for your review! I certainly understand this can be frustrating when trying to rest and I apologize for any inconvenience this may have caused you. We are lucky to be in a neighborhood with lots of places to visit nearby and we will certainly be working with the community to enforce noise ordinances interrupting our guests' rest. We hope that you will give us another chance the next time you are in Houston! Safe travels!! Sincerely, Erica Gonzalez GM
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SatisfactionAdvocate wrote a review May 2021
1 contribution1 helpful vote
I truly enjoyed my stay at this Best Western Plus hotel. The experience from check-in to check-out was exemplary of a hotel that offers high customer satisfaction. First, its employees were fast, attentive, and sincere. Its rooms were clean, bright, and fresh. Its amenities were hassle-free and convenient. Its hotel guard kept the area safe. Last but not least, its breakfast had many options and was prepared to everyone's delight. Exemplary hotel operations.
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Review collected in partnership with Best Western
Date of stay: May 2021
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1 Helpful vote
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Parker G wrote a review Mar 2021
Los Angeles, California77 contributions55 helpful votes
I was trying to stay by Montrose, and this was one of the closest options I could find. I trust the Best Western brand, so I chose to stay here. I didn't care for the location too much (near a cemetery), but the hotel itself was very clean and comfortable. The rooms and halls were well lit and appeared to have been updated. The exterior could use some sprucing up, but it wasn't much of an issue. The staff were all friendly and accommodating, so no issues there. Overall, I really liked the actual hotel itself and its staff.
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Review collected in partnership with Best Western
Date of stay: March 2021
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Location
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PRICE RANGE
US$121 - US$217 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western downtown inn & suites houston hotel houston, best western downtown inn and suites houston, best western houston, houston best western
LOCATION
United StatesTexasTexas Gulf CoastHoustonDowntown
NUMBER OF ROOMS
76
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Frequently Asked Questions about Best Western Plus Downtown Inn & Suites
Which popular attractions are close to Best Western Plus Downtown Inn & Suites?
Nearby attractions include Escape Hunt (0.5 km), Hobby Center for the Performing Arts (0.9 km), and Theatre Under The Stars (0.9 km).
What are some of the property amenities at Best Western Plus Downtown Inn & Suites?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Best Western Plus Downtown Inn & Suites?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Best Western Plus Downtown Inn & Suites?
Guests can enjoy free breakfast during their stay.
Is parking available at Best Western Plus Downtown Inn & Suites?
Yes, free parking is available to guests.
What are some restaurants close to Best Western Plus Downtown Inn & Suites?
Conveniently located restaurants include B & B Butcher & Restaurant - Houston, Barnaby's Cafe, and Lankford Grocery & Market.
Are there opportunities to exercise at Best Western Plus Downtown Inn & Suites?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Best Western Plus Downtown Inn & Suites?
Yes, dry cleaning and laundry service are offered to guests.
Does Best Western Plus Downtown Inn & Suites offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Are there any historical sites close to Best Western Plus Downtown Inn & Suites?
Many travellers enjoy visiting Bayou Bend Collection and Gardens (4.1 km), Buffalo Bayou Park Cistern (0.5 km), and Sam Houston Park (0.6 km).