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Crystal Inn 249 North

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14350 Tomball Parkway Highway 249, Houston, TX 77086-4202
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* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.

About

#439 of 603 hotels in Houston
Location
Cleanliness
Service
Value
The Palace Inn and Suites Houston is ideally located near many of Texas’ most popular sites such as Sam Houston Race Park, Splashtown Waterpark, Minute Maid Stadium, George Bush Park, University of Houston and Ellington Air Force Base. This Magnuson Hotels affiliate offers guests a Continental breakfast served 24 hours a day, free high-speed wireless Internet access, free parking with room for larger vehicles, fax/copy service and pets are accepted with additional charges. Guest rooms may offer free high-speed wireless Internet access, 42 inch flat screen TV, hair dryer, microwave, mini-fridge and wake-up service.
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Property amenities
Free parking
Parking
Free High Speed Internet (WiFi)
Wifi
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
24-hour front desk
Room features
Kitchenette
Microwave
Refrigerator
Room types
Suites
Family rooms
Good to know
Languages Spoken
English, Italian, Portuguese, Romanian

Location

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Contact
14350 Tomball Parkway Highway 249, Houston, TX 77086-4202
Getting there
Hobby Airport38 kmSee all flights
George Bush Intercontinental Airport17 kmSee all flights
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11Reviews0Q+A2Room tips
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Jef J wrote a review Jun 2018
Houston, Texas7 contributions4 helpful votes
nothing really to complain about, a so so run of the mill mid range stay over spot. Everything was ok, safe no problems. I did not see any strange sorts of people. Was fine for a layover. Would recommend it but not for longer stay or those seeking amenities.
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Date of stay: July 2017
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strong1969 wrote a review Oct 2016
1 contribution4 helpful votes
They have a man that works there that has walked into the room without knocking 2 diff times. Niether time was it close to checkout. He walked in and my girlfriend was changing clothes and naked. Said he knocked. I gave him the benifit of dought but after it happened a second time it was obvious he was lying and has a problem. Ive complained and nothing was done. So beware of the pervert!
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Date of stay: October 2016Trip type: Travelled as a couple
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Response from magnusonhotels, Manager at Crystal Inn 249 North
Responded 30 Dec 2016
Thank you for choosing Palace Inn and Suites Willowbrook for your recent stay. Thank you for bringing this to our attention. We have investigated this and addressed the issue. It is these reviews that help us to be sure that the standards which we wish to maintain are upheld. I hope that the next time you are in our area you will choose to stay with us again. Sincerely, Management.
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robertmP926VO wrote a review Sep 2015
Fort Worth, Texas36 contributions7 helpful votes
Very clean and spacious rooms. We are working in pearland for a month and we are staying here. The owner is super nice and gave us a good rate. The rooms are thoroughly cleaned every day and the lobby is open all night for free coffee. Which is good since we start wirk at 3:00AM every morning. Flat screen tvs recently remodeled bathrooms and good ac units.
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Date of stay: September 2015Trip type: Travelled on business
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Response from magnusonhotels, Manager at Crystal Inn 249 North
Responded 18 Sep 2015
Thank you for choosing Palace Inn and Suites Willowbrook for your recent stay. Thank you also for taking the time to post a guest review. It is these reviews that help us to be sure that the standards which we wish to maintain are upheld. I hope that the next time you are in our area you will choose to stay with us again. Sincerely, Management.
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coatesgary32 wrote a review Aug 2015
Coppell, Texas5 contributions1 helpful vote
For $ 350.00 weekly it is a good deal. All the rooms are smoking rooms but the don't smell like it. All have hard wood floors no carpet. Beds are comfortable and cleaned every day. The whole motel is in a couryard setting. Its safe. One way in and one way out. Very nice.
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Date of stay: August 2015Trip type: Travelled on business
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SaavyTraveler131 wrote a review Jul 2015
Houston, Texas4 contributions2 helpful votes
This hotel looks okay on the outside, but appearances are deceiving. My room smelled good and looked great. When I turned on the TV there was pornography. (First hint at what this hotel was really for!) The room was extremely hot when I entered. Don't get me wrong, it LOOKED clean. However, after laying across the bed for 2 hours watching something else on TV, I turned the bed back only to find lipstick on one pillowcase, a brown stain (like makeup) on another, and cum stains on the sheets. I called the manager and asked for a change of bed linen. He wasn't even surprised! No one came to change my bed! After waiting a reasonable amount of time (about an hour), I went down stairs. First, I ran into the housekeeper. When I told him my problem, he didn't come and change it or give me new bed linen. Instead, he directed me to the night manager in the front office. The manager gave me the wrong sized bed sheets and I HAD TO CHANGE MY OWN BED LINEN. This was a first for me! I had to remove the dirty linen, and put on the new. Even the new linen had cigarette holes and slight stains in them, but they smelled like bleach. I asked the manager for a late checkout. He told me I would have to pay an additional $5 that night, and $20 extra the next day for one hour! The next day, I asked for a partial refund after explaining all of my trouble with the room. (Don't let me get started about the tiny piece of soap and packet of lotion, shampoo & conditioner!). The manager refused to listen to my problem, explaining that there would be no refunds. My traveling companion told him that we would dispute the charge on my credit card as fraudulent given the circumstances. The manager (a Pakistani man), continually over talked him. Voices were raised. Finally, he relented and gave me a partial credit for the room. He refunded me $35.00 on my credit card. I'm still waiting to see that credit appear on my checking account statement! In any event, I don't recommend this place for an honest, thrifty traveler. I've learned that you get what you pay for. They advertised a jacuzzi, but there was none.
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Date of stay: July 2015
Rooms
Location
Service
Trip type: Travelled as a couple
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Response from magnusonhotels, Manager at Crystal Inn 249 North
Responded 30 Jul 2015
Hello, we appreciate you taking the time to provide us with feedback on your recent stay with us. We apologize for the circumstances that caused your stay with us to be unsatisfactory. We were happy to provide half of your stay refund. It was only half because you did stay the rest of the night after asking for a refund. We will take your feedback and put it into action. Again, thank you. Best Wishes. Management
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FORMERLY KNOWN AS
Palace Inn and Suites - Willowbrook
LOCATION
United StatesTexasTexas Gulf CoastHoustonGulf Coast
NUMBER OF ROOMS
32
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Frequently Asked Questions about Crystal Inn 249 North
What are some of the property amenities at Crystal Inn 249 North?
Some of the more popular amenities offered include free wifi, free breakfast, and free parking.
What food & drink options are available at Crystal Inn 249 North?
Guests can enjoy free breakfast during their stay.
Is parking available at Crystal Inn 249 North?
Yes, free parking is available to guests.
What are some restaurants close to Crystal Inn 249 North?
Conveniently located restaurants include Taqueria Rodeo De Jalisco, Alma's Cakes, and Taqueria Arandas En Vivo Bar.
Are pets allowed at Crystal Inn 249 North?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Crystal Inn 249 North?
The staff speaks multiple languages, including English, Italian, Portuguese, and Romanian.
Is Crystal Inn 249 North accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.