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Holiday Inn Houston Westchase

10609 Westpark Dr, Houston, TX 77042-5014
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (89)
Room & Suite (17)
Dining (5)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Houston Westchase
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#242 of 602 hotels in Houston

Holiday Inn Hotel-Houston Westchase is an excellent choice for travellers visiting Houston, offering a family-friendly environment alongside many helpful amenities designed to enhance your stay.

Rooms at Holiday Inn Hotel-Houston Westchase offer a flat screen TV and air conditioning providing exceptional comfort and convenience, and guests can go online with free wifi.

24 hour front desk, room service, and express check-in and check-out are some of the conveniences offered at this hotel. A pool and a lounge will also help to make your stay even more special. If you are driving to Holiday Inn Hotel-Houston Westchase, free parking is available.

Close to some of Houston's most popular landmarks, such as Teo-Chew Temple (1.5 mi) and Shri Radha Krishna Temple (2.8 mi), Holiday Inn Hotel-Houston Westchase is a great destination for tourists.

Houston has plenty of barbeque restaurants. So when you’re here, be sure to check out popular spots like Lucky Palace Korean Restaurant, Blakes BBQ & Burgers, and Dynasty Chinese Bbq, which are serving up some great dishes.

Looking to explore? Then look no further than Bayou Bend Collection and Gardens, which is a popular Houston garden – and it is conveniently located a short distance from the hotel.

Enjoy your stay in Houston!

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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Bowling offsite
Squash offsite
Children Activities (Kid / Family Friendly)
Bar / lounge
Breakfast in the room
Kids' meals
Vending machine
Tennis court offsite
Water park offsite
Pets Allowed ( Dog / Pet Friendly )
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Meeting rooms
Convenience store
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Show more
Room features
Air conditioning
Room service
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
See more room details
Good to know
Languages Spoken
English, Spanish
133Reviews1Q+A19Room tips
Traveller rating
  • 55
  • 39
  • 18
  • 10
  • 11
Time of year
Traveller type
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Popular mentions
TAMAN1951 wrote a review May 2021
Liberty Lake, Washington5492 contributions597 helpful votes
Checkin staff very pleasant Used to stay here frequently but do not think we will return. Good location but the facility has been allowed to run down. Rates are cheaper than in the past but it’s a race to the bottom of a quality stay. Bed is worn out and uncomfortable. Electric outlets will not hold a plug. Generally rundown condition. Serious need of renovation. TV is small and difficult to operate. Not likely to return.
Read more
Date of stay: February 2020Trip type: Travelled as a couple
Response from IHG Service, Owner at Holiday Inn Houston Westchase
Responded 4 weeks ago
Hi TAMAN1951, Thank you for choosing our hotel again for your most recent travel. We want to share the joys of travel with all. I'm sorry that your recent stay this time wasn't satisfying due to the condition of our hotel building, the rooms, and its amenities. I have shared your review with our local management for their reference. I'm sure that they'll consider your review for future hotel improvements. We hope that we will have another opportunity to show you the excellent service our hotel brand promises. Regards, Virgil N. Case Manager IHGService
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Robyn H wrote a review Apr 2021
1 contribution2 helpful votes
First I want to start on a positive note before I begin the list of why NOT to stay there. The front desk staff and the general manager were nice and professional but that's where it stops. When we opened the door to our room it smelled musty. The floors were absolutely horrible. There were SO many stains all over the room. The headboard has stains and was falling apart. The leather was coming off unto the pillows. The microwave was rusted out and had food droppings and stains in it. The curtain was falling apart with holes and stains all over it. The furniture was so disguisting that no one or nothing should be placed on it. I've never seen a hotel in this bad of shape They totally need to demolish it. No amount of modeling could help this hotel. I wouldn't stay there if it was free.
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Date of stay: April 2021Trip type: Travelled on business
Room Tip: None of them
See more room tips
2 Helpful votes
Response from IHG Service, Owner at Holiday Inn Houston Westchase
Responded 30 Apr 2021
Hello robynh437, Thanks for choosing to stay with us among your many lodging options. We also appreciate your candid remarks. I am delighted that you appreciate the service extended by our front office staff and manager. We will strive to be consistent in this aspect. Please accept my humblest apologies for the room’s unwelcoming smell, overall cleanliness and condition. Trust that our hotels observe the highest standards to ensure an exceptional experience for all our guests. That said, I have shared your feedback to our hotel’s upper management as a reference for continuous improvement on our services and amenities. I’ve also sent you a message in your mailbox discussing your stay further. Best, Kenneth F. Case Manager IHGService
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Gabriel W wrote a review Apr 2021
2 contributions
If I can give zero I would. The linens on the beds are stained and soiled.We were switched to 4 rooms diff.levels and all were the same except the last one where we saw a bug crawling under the pillow. We had to ran in our pajamas and stayed at Hilton down the road at past midnight. We always stay at Holiday Inn Express but this particular location was nasty. Bed side table has a watermark. They don't clean at all. When we complained to the manager, his excuses was that the staff was new they were hired within the past 30days. But, that is unacceptable esp.during this pandemic! Those stain on the bedsheets and pillowcases were obvious and they just ignored them. I think it's laziness. This was disgusting! no covid protocols for the rooms whatsoever. stay away! pillowcases with make up on them, dried bodily fluid, no soap, and lotion were uncapped in the bathroom. I was gonna download pictures but it says too big.
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Date of stay: April 2021Trip type: Travelled with family
Response from IHG Service, Owner at Holiday Inn Houston Westchase
Responded 06 May 2021
Hello Scenic457534, Thank you for your recent stay and for taking the time to leave us a feedback. I am concerned to learn about the issues encountered during your stay particularly with the overall upkeep of the room and the service provided by our staff. The experience you described certainly isn’t what we want for any guest. We always aim to meet our guest expectations, if not exceed them and I'm sorry we fell short on this occasion. I have made the hotel management aware of your concerns and I am confident that appropriate steps will be taken to ensure we avoid similar situations from happening again. I also sent you a private message to get more details. We hope you give us another try to show that your unsatisfactory stay was an exception! Many thanks, Jonathan A Case Manager IHGService
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menteth2018 wrote a review Jan 2021
Charlotte, North Carolina27 contributions50 helpful votes
Rooms are showing their age. I received a status upgrade. Sheets were stained. Bed headboard rotting. Couch is second room could have been picked up at Goodwill. Not great value. You can do better than this for less money in the area.
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Date of stay: January 2021Trip type: Travelled on business
2 Helpful votes
Response from IHG Service, Owner at Holiday Inn Houston Westchase
Responded 27 Jan 2021
Hello menteth2018, Thanks for the stay and feedback. I am sorry to hear about the condition of the room and sheets that affected your overall satisfaction. I have taken note of your comments and shared them with management for review to take necessary actions to address these concerns. I hope you give us a chance to host you again in the future. Best Regards, John O Case Manager IHGService
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Ana R wrote a review Nov 2020
Washington DC, District of Columbia127 contributions35 helpful votes
Holiday Inn needs to do a better job screening the employees they hire. The front desk staff has a horrible attitude. They lack customer service, they don't enforce Covid-19 safety protocol. They have signs for people to wear masks but it's not enforced. The rooms are comfortable with coffee makers,microwave and fridge. They don't have breakfast but you can order room service. Sadly they also allowed loitering inside the hotel suspicious individuals loitering and would follow you to the elevator if they see you alone. If front desk provided better service it would make the visit more enjoyable, the hotel is conveniently located.
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Date of stay: November 2020Trip type: Travelled with family
1 Helpful vote
Response from IHG Service, Owner at Holiday Inn Houston Westchase
Responded 04 Dec 2020
Hello anarB2727DJ, Thank you so much for sharing your experience with our hotel. First of all, I appreciate you for being one of our guests. I feel your frustrations about the subpar level of service recieved and the not so strict implementation of the COVID protocol. The circumstances you have mentioned are not what I want you to experience with our property. Our hotel is committed to providing our guests with the highest quality facilities. Sorry that we fell below your expectations this time. Your feedback is very important and I will share the details with the hotel staff so we can make necessary changes to improve our facility. Your feedback will definitely help us towards bettering our services and we hope to host you again soon. Best, Ronald R. Case Manager IHGService
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US$73 - US$121 (Based on Average Rates for a Standard Room)
United StatesTexasTexas Gulf CoastHoustonWestchase
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Frequently Asked Questions about Holiday Inn Houston Westchase
Which popular attractions are close to Holiday Inn Houston Westchase?
Nearby attractions include Artisticore (1.0 km).
What are some of the property amenities at Holiday Inn Houston Westchase?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
What food & drink options are available at Holiday Inn Houston Westchase?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Holiday Inn Houston Westchase?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Houston Westchase?
Conveniently located restaurants include V Lotus, Pollo Bravo, and Red Robin Gourmet Burgers.
Are there opportunities to exercise at Holiday Inn Houston Westchase?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Holiday Inn Houston Westchase?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Holiday Inn Houston Westchase?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Holiday Inn Houston Westchase offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Holiday Inn Houston Westchase?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Holiday Inn Houston Westchase?
Many travellers enjoy visiting Bayou Bend Collection and Gardens (13.9 km), Rienzi Mansion (14.2 km), and Beth Yeshurun Cemetery (15.6 km).