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The Moran CITYCENTRE

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800 Sorella Ct, Houston, TX 77024-1488
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
US$295
US$288
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Free cancellation until 21/10/30
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* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Traveller (338)
Room & Suite (169)
Dining (36)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 20/07/31 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Moran CITYCENTRE
Updated 20/07/31 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#7 of 602 hotels in Houston
Location
Cleanliness
Service
Value
Travellers' Choice
The Moran is West Houston's newest name in hotels and a relaxing oasis in the heart of Houston's exciting CITYCENTRE, the city's shopping, dining and entertainment mecca. Onsite, guests enjoy a stunning swimming pool with cabanas, a fitness center, spacious and tastefully decorated guest rooms and suites, a bar and locally loved restaurant, hotel-wide high-speed internet access and more. European Murano glass chandeliers and custom ceramic floors are just a few touches that blend the property's rich history and modern present. The hotel boasts sprawling and beautiful event space well-suited to intimate or large meetings and events. The Moran is perfectly placed as a home base for vacation or for business as it's just a few miles from the Energy Corridor and Westchase District. The Moran doesn’t stand in the CITYCENTRE, it lives there. Surrounded by shopping, dining, entertainment and events, you can feel the pulse. Luxuriate in contemporary style in our guestrooms and public spaces, delight your palette with our craft cocktails, fine wine and light fare complete with live music, or host perfectly-tailored meetings and events with effortless flow. Whether you are in Houston for business or leisure, visiting or local, The Moran CITYCENTRE isn’t just a place you stay, it’s a place you feel—here you are welcome, cared for, and part of our community.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Coffee shop
Evening entertainment
Nightclub / DJ
Business Centre with Internet Access
Electric vehicle charging station
Valet parking
Wifi
Rooftop pool
Outdoor pool
Poolside bar
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Conference facilities
Banquet room
Meeting rooms
Rooftop terrace
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Outdoor furniture
Shops
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Shoeshine
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Room features
Blackout curtains
Bathrobes
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Interconnected rooms available
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Flatscreen TV
On-demand films
Radio
Whirlpool bathtub
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Pool view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Modern
Languages Spoken
English, Spanish
1790Reviews20Q+A100Room tips
Traveller rating
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Popular mentions
rochellemharris wrote a review 13 Jun
Sao Paulo, SP25 contributions20 helpful votes
I want to review this hotel well, but people considering staying here -as at June 2021- should know that you will not be getting a 4-star service or value. Firstly, the staff are great and the property itself is well-located, the internet works well, it has nice facilities, is tastefully decorated, and in very good condition. The rooms have a lovely view out onto a courtyard. At any other time, I'd probably be giving a 4-star rating or higher. Unfortunately, the hotel is not cleaning rooms at all. When you arrive, you will be told that your room will be cleaned every 4 days, apparently for some reason related to COVID. This is completely counter-intuitive and is just a cost-cutting measure hidden behind COVID as reasoning. You have your central air-conditioning switched on and circulating dust and germs amongst our rooms, yet you are not cleaning our rooms for 4 DAYS. You are actually putting your guests in more danger with this lack of cleaning. People stay in hotels for the experience, which DOES MEAN coming back to a crisp, clean, serviced room. People may as well stay in an Airbnb if this service isn't provided, and you should make this well known prior to people booking. I would never have stayed here if I'd known this. There aren't even bottles of water in the rooms because of this. There is no door person or security, either. Entering the hotel, I didn't even get a "hi", and coming in at 11pm, there was a drunk guy sitting outside of a closed restaurant. I don't need silver service, but from a hotel that considers itself 4 star and charges accordingly, this is disappointing. Any answer saying the lack of cleaning rooms is about "safety" is just garbage. This is a cost-cutting measure recovering what was lost during the worse part of the pandemic, and actually puts guests in more danger due to less cleaning.
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Date of stay: June 2021
Location
Service
Sleep Quality
Trip type: Travelled on business
Room Tip: Ask if they are still not cleaning their guest's rooms before you come.
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Response from Vanessa R, Agency / Consultant at The Moran CITYCENTRE
Responded 1 week ago
We appreciate your feedback, Rochelle. While we're glad you enjoyed our staff, facilities, decor and location, we were disappointed to hear that your overall experience did not meet your expectations. For the protection of our guests and staff, rooms are not cleaned on a daily basis unless it is specifically requested by the guests and the guest is not physically in the room while the cleaning occurs. This is to minimize any contact between staff and guests. We are invested in keeping our guests safe during COVID-19 and are following guidelines from the American Hotel & Lodging Association and the CDC for hotels during the pandemic. Jerome Strack General Manager The Moran CITYCENTRE
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Lorri T wrote a review May 2021
1 contribution
My husband and I celebrated his birthday at the Moran at City Centre and it was amazing. The service was awesome. We were checked in by Sophie Akers and she was so nice and very professional. The amenities were great... Continental breakfast and the coffee was 10 out of 10. The room was super clean and COVID rules enforced. Several restaurants within walking distance. I must say...I was very impressed and we will be going back soon.
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Date of stay: May 2021Trip type: Travelled as a couple
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Response from Vanessa R, Agency / Consultant at The Moran CITYCENTRE
Responded 3 weeks ago
Thank you for the review! We appreciate the opportunity to host you and your husband for his birthday, and we're glad you both had an excellent day! We look forward to your next visit. Jerome Strack General Manager The Moran CITYCENTRE
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Lauren K wrote a review May 2021
Strasbourg, France4 contributions3 helpful votes
We picked the Moran hotel for our wedding rehearsal dinner as well as the recommended hotel for all of our out of town guests to book their stay (we had ~55 out of town guests staying at the Moran). We were overall THRILLED with our experience at the Moran. They were just coming off of a change in management right before COVID hit, and I think they had a tough year readjusting. But whatever they did, they did it right. For the rehearsal dinner, Aurora worked with my mother in law and myself to make for the rehearsal dinner everything I could hope for! The food was fantastic. I’m a bit of a food snob and I am always weary when a restaurant is preparing food for a large amount of people, but I was blown away by how delicious the 3 course meal was. 10/10. Aurora was the ideal “planner.” She took care of everything that I thought was going to fall on my plate: private event signage for the RD, signage for what the bar offered, and she even put together cute little “coupons” for the private breakfast for the day after the wedding. She was overall great to work with and took a lot off my shoulders. 
When I booked a room for our wedding night, I was just going to book the basic room available in our hotel block but Jamal upgraded my husband and I to the presidential suite (I’m sure this is based on availability. There is only one presidential suite). That was AMAZING!! We had a huge after-party in our “honeymoon suite.” That was such a nice gesture that really made the wedding *that* much better. If you are debating whether or not to host your event at the Moran, let me assure you that they will give you the perfect event! This is not a paid review and I am under no obligation to post this. I just want to spread the good word!
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Date of stay: April 2021
Value
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Response from Vanessa R, Agency / Consultant at The Moran CITYCENTRE
Responded 20 May 2021
Lauren, thank you so much for taking the time to write such a thoughtful review of your experience. Hosting you and your guests was an absolute pleasure. We know planning a wedding is hard work and we're so happy that we could make the process easier so you could focus on enjoying your big day! From our team to you and your husband, best wishes and congratulations. We look forward to hosting you again soon. Jerome Strack General Manager The Moran CITYCENTRE
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megan t wrote a review May 2021
New York City, New York12 contributions16 helpful votes
I have stayed at this hotel many times. This trip I stayed in one of their apartments for 5 weeks. During the entire stay I experienced exceptional service and was made to feel like I was at home. Each staff member went above and beyond with their hospitalitly. By the end of the trip I felt I had made true friends and plan to visit again in December. Of particular note Jamal the Director of Sales went to extreme lengths to get me an incredible apartment. I also noticed how closely he worked with his staff and jumped in right along them to assist during busy times. Sophie at reception is an absolute delight-she made sure my entire stay was luxurious. Over my prior visits I have gotten to know her and witnessed how hard she works to make sure each guest is well accomodated. I wish I new the woman's name who ran breakfast but her smile and conversation were the perfect start to a day. Also I truly enjoyed getting to know Mojeed the Valet who helped me with my. bags the first day and throughout my stay provided great conversation. This is the longest review I have ever written because this stay was truly Extraordinary.
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Date of stay: April 2021
Value
Rooms
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Response from Vanessa Ramirez-Sparrow, Owner at The Moran CITYCENTRE
Responded 11 May 2021
We're so grateful for the feedback, Megan! Your visits mean so much to us and we greatly appreciate the glowing words you had for our staff and service. It's always a pleasure having you at the Moran. We look forward to your next visit. Jerome Strack General Manager The Moran CITYCENTRE
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S.M. wrote a review Feb 2021
10 contributions
+1
The staff and the Moran were awesome. They helped me hide the balloons and carry everything upstairs. I was super stressed and they helped make it easy. These were all led light candles FYI.Thank you.
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Date of stay: February 2021Trip type: Travelled as a couple
1 Helpful vote
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Response from Vanessa Ramirez-Sparrow, Owner at The Moran CITYCENTRE
Responded 09 Feb 2021
We appreciate you taking the time to share your experience with us! We're so happy that we could make planning a surprise birthday weekend stress-free. Thanks for staying at the Moran—we look forward to you visiting again soon. Jerome Strack General Manager The Moran CITYCENTRE
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PRICE RANGE
US$158 - US$293 (Based on Average Rates for a Standard Room)
LOCATION
United StatesTexasTexas Gulf CoastHouston
NUMBER OF ROOMS
244
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Frequently Asked Questions about The Moran CITYCENTRE
Which popular attractions are close to The Moran CITYCENTRE?
Nearby attractions include The Escape Game Houston (0.09 km), Queensbury Theatre (0.3 km), and Studio Movie Grill (0.1 km).
What are some of the property amenities at The Moran CITYCENTRE?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at The Moran CITYCENTRE?
Top room amenities include a flat screen TV, blackout curtains, and a desk.
What food & drink options are available at The Moran CITYCENTRE?
Guests can enjoy an on-site restaurant, a poolside bar, and breakfast during their stay.
Is parking available at The Moran CITYCENTRE?
Yes, free parking, a parking garage, and valet parking are available to guests.
What are some restaurants close to The Moran CITYCENTRE?
Conveniently located restaurants include Eddie V's Prime Seafood, The Capital Grille, and Yard House.
Are there opportunities to exercise at The Moran CITYCENTRE?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at The Moran CITYCENTRE?
Yes, dry cleaning and laundry service are offered to guests.
Does The Moran CITYCENTRE offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Moran CITYCENTRE?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to The Moran CITYCENTRE?
Many travellers enjoy visiting Bayou Bend Collection and Gardens (13.8 km), Rienzi Mansion (14.1 km), and Beth Yeshurun Cemetery (15.4 km).