We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sonesta Simply Suites Houston W Beltway

Save
Share
4033 W Sam Houston Pkwy S, Houston, TX 77042-5099
COVID-19 update: See the added health and safety measures this property is taking.Read more
Expedia.com
Booking.com
Travelocity
Hotels.com
Orbitz.com
travelup.com
View all 14 deals
* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Traveller (38)
Room & Suite (37)
Business Centre & Event Rooms (2)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
Read more
Updated 21/01/05 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sonesta Simply Suites Houston W Beltway
Updated 21/01/05 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#265 of 602 hotels in Houston
Location
Cleanliness
Service
Value
Sonesta Simply Suites Houston W Beltway is an all-suite hotel where guests can feel at home. Whether traveling with the family or for business, guests can relax in our spacious suites with full kitchens and free Wi-Fi. Take advantage of the outdoor grill and fully equipped, 24-hour gym at our pet-friendly hotel in Houston. Other amenities include free laundry and morning coffee.
Read more
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Snack bar
Tennis court
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Car hire
Parking
Wifi
Meeting rooms
BBQ facilities
Baggage storage
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Show more
Room features
Air conditioning
Housekeeping
Safe
Kitchenette
Microwave
Refrigerator
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English
78Reviews1Q+A15Room tips
Traveller rating
  • 23
  • 24
  • 15
  • 9
  • 7
Time of year
Traveller type
Language
Selected filters
  • Filter
  • English
Tahja S wrote a review Oct 2020
4 contributions
When we first arrived my eldest sister got stuck on the elevator and had to force a way out HERSELF. Nothing was done to get her out. No key cards were made or ready for my family when we arrived, we had 6 rooms. Staff Member Nicki is a disgusting person. Really bad attitude and manners. Started commotion with the younger members of my family after she say the adult left the hotel. Tried to charge my rooms with trash fees even though we moved our trash out the halls as she watched me do so and before she even got to my room. Called the police on my family when my mom tried to speak with her about the situation after going back to hotel because younger members called saying she was messing with them. My mother asked to talk to her boss, she said she was the boss which we all knew that was a lie. The lady picked on my ENTIRE family one by one the whole day before putting us out. She is also a compulsive LIAR. End result was we were put out of the hotel a day before we planned. That was devastating because me and my family are from LAKE CHARLES, La. Already dealing with life crisis because of mother nature. Lied about the refund which she said was going to be refunded to us in front the police, my mom asked for it in writing so in case she does lie we have proof. She said she didn’t have to do that. Lied to police saying my mother threatened her when my whole family plus others were witnesses of nothing of that sort being said. Lied about the fine note she told the police she put on the door was a “warning” when clearly on the note it says nothing such, it was a note saying we were being fined for trash, when she watched me move it as she came down the hall. She didn’t even come to my room BECAUSE she saw me take it away. Waited until I left my room which was about an hour after she did hall check for me to come back to a note on the door. Oh yeah she watched me leave the hotel so she knew exactly what she was doing. HOW SHADY!!!! Even kicked out my 3 elderly family members which are all in there late 70s and had nothing to do with the situation. Oh yeah she referred to my family as a posse. Never would associate myself with another CANDLEWOOD SUITES EVER AGAIN. And for her, people like that reap what they sore. So when my good friend Karma come for her, she shouldn’t have to think why Karma is seeking revenge. Not for us, but for my elders. They even had others with trash by their rooms but no fine notes, I took pictures and will insert. I wish I could explain completely what the whole bad experience was, every detail of her work but I’ll be typing a book if i do so. These are the main points. Nicki I hope your reading, I will pray for you. Hope whatever demons your dealing with be taken away in Jesus name. GOD BLESS YOUR BITTER SOUL
Read more
Date of stay: October 2020Trip type: Travelled with family
Helpful
Share
Response from IHG Service, Owner at Sonesta Simply Suites Houston W Beltway
Responded 25 Oct 2020
Hi tahjas2020, Thank you for letting us know about your experience with your recent stay. I'm sorry to learn about the issues you encountered with our team in our hotel. We strive to provide quality accommodation and excellent service, and this is certainly not the experience we want our guests to have. I have sent you a private message to get more details to assist you further with this. We're looking forward to your prompt response. Regards, Virgil N. Case Manager IHGService
Read more
Sean R wrote a review Aug 2020
2 contributions
Checked into the hotel via trip advisor. Upon arriving I was immediately barred entering because of the time(2am). I explained that I and my partner had already booked but was late due to scheduling mistakes. Which was returned with a “umm no sir!” That isn’t possible. You are likely scheduled for today and check in is at 3. Have a nice day sir! And was hung up on! I tried to call back(with my hands full and still denied access into the air conditioned lobby) and was answered again with an “ uh, how may I help you sir!? I stated “ I’m sorry but you must be misinformed or lacking details, but I am booked and wish to be admitted at least to talk to you face to face so that I might explain”. Once again in the most exasperated manner was answered with “ uhh. No sir. You are mistaken. There is no check ins at this hour”. AND HUNG UP ON AGAIN!!!! Rude,discourteous, and unapproachable. I had no more reason to wish to stay here now, or anytime in the future. Disappointment is the baseline feeling here at the Candlewood Westchase and I wish I had read the reviews and had seen this for myself. The local super 8 found me relived to be heard and happy to be spoken to directly. Nice Candlewood. Really nice.
Read more
Date of stay: August 2020Trip type: Travelled on business
Helpful
Share
Response from IHG Service, Owner at Sonesta Simply Suites Houston W Beltway
Responded 25 Aug 2020
Hello Peacetraveller420, Thanks for choosing to stay with us among your many lodging options. We also appreciate your candid remarks. We’re always committed to provide our guests with a place to relax and create festive moments, and I understand your disappointment in the customer service experienced. I would also recommend contacting your booking partner for any reimbursement needs. We’ll reference your concerns with our hotel’s front office management for immediate action in making improvements in our services and amenities. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Best, Kenneth F. Case Manager IHGService
Read more
19876 wrote a review Nov 2019
Woodbridge, Virginia66 contributions6 helpful votes
The people who work there were super nice. The room was clean and the kitchen area is a great bonus. I had to leave early due to a family emergency and they were very accommodating. It is backed off of Westheimer so that is nice.
Read more
Date of stay: November 2019
Helpful
Share
Response from IHGService, Guest Relations Manager at Sonesta Simply Suites Houston W Beltway
Responded 09 Dec 2019
Hello 19876, Thank you for taking the time to give us your feedback about your stay at our hotel. We always want you to feel at home whenever you stay with us. I'm glad that the neatness of the room is up to your standards and the fully equipped kitchen is a plus! It's also nice to know that you find our staff very hospitable. I shared this with our hotel management and I'm sure that they're elated to hear your positive review towards your stay. We look forward to hosting your stay again. I hope your next visit would be just around the corner. Take care! Kind regards, Jomar M. Case Manager IHGService
Read more
B. Y. Houston wrote a review Oct 2019
Houston, Texas6 contributions1 helpful vote
+1
I don't write reviews much but with all the negative reviews on this hotel I had to write this. My A/C went out today and I just checked in. The room is wonderfully cool, very clean, and attractive. Bed is fine. Maybe its been fixed up since those other reviewers wrote their comments but there is absolutely nothing I see wrong with this hotel. The price was amazing which had me wondering. Not wondering now, this will be my go to near my home or for visitors. Glad I took the chance.
Read more
Date of stay: October 2019
Value
Service
Sleep Quality
Room Tip: Clean, reasonable.
See more room tips
1 Helpful vote
Helpful
Share
Alexander D wrote a review Apr 2019
Honolulu, Hawaii106 contributions85 helpful votes
Anjanette provided EXCEPTIONAL service to me, my wife and our baby when we arrived late at night this past weekend, readily getting us extra blankets and pillows without us asking! The room was nice and the bed was comfortable. There is 24/7 security in the parking lot. Even with this hotel being located near busy streets, the room was quiet and we did not notice any noise. Will stay here if I am in Houston again.
Read more
Date of stay: April 2019
Value
Rooms
Service
Trip type: Travelled with family
Helpful
Share
Previous
123456
PRICE RANGE
US$74 - US$92 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
candlewood suites houston westchase hotel houston, candlewood houston, houston candlewood suites
FORMERLY KNOWN AS
Sonesta Simply Suites Houston Westchase
LOCATION
United StatesTexasTexas Gulf CoastHoustonWestchase
NUMBER OF ROOMS
123
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Sonesta Simply Suites Houston W Beltway
Which popular attractions are close to Sonesta Simply Suites Houston W Beltway?
Nearby attractions include Artisticore (0.9 km).
What are some of the property amenities at Sonesta Simply Suites Houston W Beltway?
Some of the more popular amenities offered include free wifi, a fitness centre, and free parking.
Which room amenities are available at Sonesta Simply Suites Houston W Beltway?
Top room amenities include a kitchenette, air conditioning, and a refrigerator.
What food & drink options are available at Sonesta Simply Suites Houston W Beltway?
Guests can enjoy barbeque facilities and a snack bar during their stay.
Is parking available at Sonesta Simply Suites Houston W Beltway?
Yes, free parking is available to guests.
What are some restaurants close to Sonesta Simply Suites Houston W Beltway?
Conveniently located restaurants include V Lotus, Pollo Bravo, and Red Robin Gourmet Burgers.
Are there opportunities to exercise at Sonesta Simply Suites Houston W Beltway?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Sonesta Simply Suites Houston W Beltway?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Sonesta Simply Suites Houston W Beltway?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to Sonesta Simply Suites Houston W Beltway?
Many travellers enjoy visiting Bayou Bend Collection and Gardens (13.7 km), Rienzi Mansion (14.0 km), and Beth Yeshurun Cemetery (15.3 km).
Is Sonesta Simply Suites Houston W Beltway accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.