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The Westin Dallas Park Central

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Traveller (76)
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Panoramas (17)
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Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Bronze level
The Westin Dallas Park Central is a North Dallas, Texas hotel near North Park Mall, The Galleria Dallas, Dallas Arts District, and several corporate headquarters. Our hotel has 42,000 sq ft of meeting space and free area transportation
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Property amenities
Pool
Room service
Fitness Centre with Gym / Workout Room
Restaurant
Free High Speed Internet (WiFi)
Babysitting
Banquet Room
Breakfast Available
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Paid Internet
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Wheelchair Access
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Room features
Air conditioning
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Value
Green
HOTEL CLASS
Hotel links
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Location

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Contact
12720 Merit Drive, Dallas, TX 75251-1206
Getting there
Love Field11 km
Dallas/Fort Worth International Airport25 km
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368Reviews
240Photos
9Q+A
52Room tips
Traveller rating
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Popular mentions
My son and I have stayed at this specific location at least two previous times because it has been the host for hip-hop dance conventions. Past visits were fine but this one was very disappointing. (1) The Urban South restaurant was dirty and poorly run. We were seated on Friday
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My husband and I stayed here for a mostly personal (little bit of business) getaway. Our room was great, very spacious and well appointed. My only complaint was housekeeping. Our room was never fully serviced while we were there. The first day we left the room for several
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Response from Maher J, Manager at The Westin Dallas Park Central
Responded 1 week ago
Greetings, Thank you for taking the time to share your feedback regarding your stay with us at Westin Dallas Park Central. Your feedback is very important to us. I am glad you found the room great and spacious. I reviewed your comments regarding the housekeeping service and would like to apologize for the inconvenience this has caused. We take pride in upholding high standards of service and follow up. I understand the disappointment this has caused and will work with our team so we may learn from our mistakes. Again, thank you for your time and feedback. We look forward to be of service to you in the future.
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Rooms were nice and l liked the heavenly bed which was comfortable. The bathroom had a shower/tub combo but had a rain shower and handheld unit. I stayed on the 18th floor which had easy access to the member lounge which had a decent buffet each morning with eggs, egg whites,
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Stayed on 2/16. Called the front desk at 1:00am due to a disturbance in the hall. No one answered after 8 rings. Called back and finally got someone. She was rude and had a bad attitude. Called back in half an hour because people were still yelling outside our room. Took
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Response from Maher J, Manager at The Westin Dallas Park Central
Responded 1 week ago
Greetings, thank you very much for sharing your feedback after your stay with us at Westin Dallas Park Central and providing your feedback. Please accept our sincere apology for the inconvenience that was caused to you due to the noise in the hallway and more importantly the mishandling of the situation by our staff. We take pride in the service we provide to our guests and when situations like this happen we take them seriously. Please rest assured we will coach our staff and make sure we learn from our mistakes. Please give us another opportunity the next time you are in Dallas, we will make sure you have a pleasant stay.
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I was at this Westin in December. I never faced so awful service at any other Westin. First, messed with my order and didn't serve one item. As the order took 30 minutes to get delivered to the room, the missing item took another 30 minutes. Secondly, when I returned to the
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Response from Maher J, Manager at The Westin Dallas Park Central
Responded 24 Dec 2018
Dear Pinaki D, Thank you for taking the time to provide feedback regarding your recent stay at Westin Dallas Park Central. We would like to apologize for the inconvenience that was caused to you due to the mistake with the food order and also the delayed housekeeping service. All details are important and we will work with our team to learn from our mistakes. Again, thank you for your feedback. We hope you give us another opportunity to be of service to you so we may redeem ourselves. Best regards,
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12345620
Are you able to hook up a PlayStation up to the TVs?
Most probably you would just need your hdmi and any other cables because it’s a fairly new flat screen type of tv.
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Hi Mike, I believe this sign is hotel specific and not brand blanketed over all Marriott hotels. As per the owners of our hotel, no guns either concealed or open carry are allowed on property.
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How much is parking daily? I saw it answered before but that was back in 2014?
It is $28.00 a night for self parking and about $35.00 a night for valet parking. A night is considered 24 hours.
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Is the breakfast a buffet?
They do not provide breakfast but, they do have restaurants that serve breakfast but, the prices are high. There are a couple of deli's who serve breakfast in the complex. A short walk inside the building.
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12
"the rooms that end of 05 (ie 405) are uniquely shaped and give a munch bigger room that most (i assume)."
"18th floor for member lounge and 3rd floor for fitness"
"Ensure the room (king or double bed) matches with the booking."
"A good hotel is selected for the cleanliness and friendliness of the staff"
"higher rooms have nice views and 18 and up are club level with a basic beer wine cocktail hour and cont. breakfast in am during the week"
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12345611
PRICE RANGE
US$102 - US$253 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the westin park central hotel dallaswestin park centralwestin hotel dallaswestin dallasdallas westin
LOCATION
United StatesTexasDallas
NUMBER OF ROOMS
536
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