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205 North Akard Street, Dallas, TX 75201
COVID-19 update: See the added health and safety measures this property is taking.Read more
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* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Traveller (69)
Room & Suite (26)
Videos (1)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Updated 20/12/03 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 20/12/03 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#11 of 234 hotels in Dallas
Location
Cleanliness
Service
Value
Essentials include 219 rooms with 52 suites; three full-service offerings for dining and drink; a boutique spa and fitness experience focused on wellness; a variety of spaces for events, including the ~14,000 square foot National Ballroom; plus stunning skyline views from the ~2-acre 9th floor pool deck, which houses a long list of unparalleled amenities.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Patio
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Wifi
Hot bath
Rooftop pool
Yoga classes
Fitness / spa changing rooms
Restaurant
Breakfast available
Breakfast in the room
Outdoor dining area
Wine / champagne
Poolside bar
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Head massage
Manicure
Massage
Neck massage
Pedicure
Salon
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Outdoor fireplace
Shops
Sun deck
Sun loungers / beach chairs
Sun terrace
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Room service
Cable / satellite TV
Walk-in shower
Bathrobes
Safe
Telephone
Wardrobe / wardrobe
Bottled water
Wake-up service / alarm clock
On-demand films
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Pool view
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Romantic
City View
Languages Spoken
English, Spanish
Hotel links
Special Offer:Stay and Play
247Reviews5Q+A11Room tips
Traveller rating
  • 197
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  • 7
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Popular mentions
smelesse1 wrote a review Yesterday
Dallas, Texas1 contribution
Overall experience e was very good. Requested a simple salad for a person who had allergy reaction to tomato soup. Request was declined. I expect a simple request like that to be honored given the stature of the hotel, price/value and exceeding customer service expectations. Such requests should be treated as an opportunity, not a bother.
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Review collected in partnership with Hyatt Hotels
Date of stay: January 2022
Value
Rooms
Location
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Brian wrote a review Dec 2020
Boston, Massachusetts11 contributions5 helpful votes
Hotel's Favourite
This was my first time staying here, although most can probably say the same as it’s a new hotel. Typically I would think any new hotel or business would still be working out some kinks, but that was not the case. From the doormen to the concierge to the room service, everything was perfect. My room was beautiful and a lot more spacious than the pictures show. I had the chance to go to the new rooftop lounge/restaurant as well, Catbird, which was fantastic. Beautiful space, amazing drinks/food...you would think you’re in NYC. All in all 5 stars and this is definitely my new go-to hotel in Dallas
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Date of stay: November 2020Trip type: Travelled with friends
3 Helpful votes
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Response from Ben Laronga, Guest Services / Front Office at Thompson Dallas
Responded 10 Dec 2020
Hi bquinn89, I am thrilled to hear that we are your new go-to hotel in Dallas! Our team trained tirelessly prior to opening to ensure the service we provided, from Day 1, is nothing short of 5 stars. Catbird is a true gem and I am happy to hear that you were able to enjoy the space! Have a fantastic holiday season and we look forward to welcoming you back!
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136kathie wrote a review 24 Jan
Houston, Texas1 contribution
Location and room are good. All restaurants in the building need advance reservation. Have to called for room service at 7:30pm and food is not impressive. Hotels staffs are friendly and well manner. Need to improve with food services.
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Review collected in partnership with Hyatt Hotels
Date of stay: January 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
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jbarbee2022 wrote a review 24 Jan
Baton Rouge, Louisiana1 contribution
Terrible lighting. No replacement of shampoo, soap, etc. Blind broken never showed up to fix it. House car was not available on more than one occasion, staff using it and someone of more importance needed it more so got bumped. Guest services didn't have a clue about information on the hotel. Got a long way to go guys!!! The valet drivers were the best. Kudos to them, they need a raise or promotion.
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Review collected in partnership with Hyatt Hotels
Date of stay: January 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
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lms423 wrote a review 20 Jan
Texarkana, Texas2 contributions
This was a great place to stay. The staff was very friendly and the service was excellent! The lobby was very nice and the restaurants on property were very convenient since it was so cold outside. The only downfall was the street noise. I would bring ear plugs next time.
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Review collected in partnership with Hyatt Hotels
Date of stay: January 2022
Value
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Location
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Service
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LOCATION
United StatesTexasDallasDowntown Dallas
NUMBER OF ROOMS
219
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Frequently Asked Questions about Thompson Dallas
Which popular attractions are close to Thompson Dallas?
Nearby attractions include Dallas Arts District (0.3 km), Tree Sculptures (0.2 km), and Giant Eyeball (0.2 km).
What are some of the property amenities at Thompson Dallas?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Thompson Dallas?
Top room amenities include air conditioning, blackout curtains, and a desk.
What food & drink options are available at Thompson Dallas?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Thompson Dallas?
Yes, valet parking is available to guests.
What are some restaurants close to Thompson Dallas?
Conveniently located restaurants include The Woolworth, Chop House Burger, and CBD Provisions.
Are there opportunities to exercise at Thompson Dallas?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Is Thompson Dallas located near the city centre?
Yes, it is 0.4 km away from the centre of Dallas.
Are any cleaning services offered at Thompson Dallas?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Thompson Dallas?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Thompson Dallas offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.