Best Western Boerne Inn & Suites

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Room & Suite (55)
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R 1 804
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Official website

Exclusive member rates
R 1 804
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.

About

4.0
#7 of 8 hotels in Boerne
4.3 of 5 bubbles
Location
4.2 of 5 bubbles
Cleanliness
4.2 of 5 bubbles
Service
4.0 of 5 bubbles
Value
Located in Boerne,TX, the Best Western Boerne Inn & Suites is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Bicycle rental
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Electric vehicle charging station
Parking
Wifi
Pool / beach towels
Outdoor pool
Fence around pool
Breakfast buffet
Vending machine
Business Centre with Internet Access
Meeting rooms
Newspaper
Non-smoking hotel
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Express check-in / check-out
Self-serve laundry
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Room features
Air conditioning
Fireplace
Housekeeping
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
2.0 of 5 stars
HOTEL STYLE
Mid-range
Business
Languages Spoken
English, French, Spanish, Arabic
Hotel links
Special Offer:Stay 2 Nights and Get a Free Night
241Reviews1Q+A19Room tips
Traveller rating
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Detailed Reviews
steve a wrote a review Mar 2023
Florissant, Missouri94 contributions40 helpful votes
Hotel's Favourite
5.0 of 5 bubbles
Very nice facility. Room was clean and beds were decent. Staff was very pleasant. The breakfasts were very good with a variety of choices. Very good value. Short drive to the town center but that was no problem. Definitely recommend for a pleasant stay.
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Date of stay: March 2023
5.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tony Holm, General Manager at Best Western Boerne Inn & Suites
Responded 23 Mar 2023
Thank you so much for your rating and comments. We strive to ensure every guest is able to enjoy a relaxing and comfortable stay. We hope to see you again soon. Sincerely, Tony H. General Manager
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Josh Tovar wrote a review Jul 2020
Sachse, Texas1,256 contribution113 helpful votes
+1
3.0 of 5 bubbles
Traveling for a quick weekend getaway we landed at this establishment. Its important to be aware that if you miss the exit from I-10, you're going to be driving in circles due to the physical location of the building. Arriving late at night, we were greeted in a friendly manner by the desk attendant. We were provided with a room on the 2nd floor. Upon entering the room, it was pleasing to the eye. Please excuse the baby in the picture he passed out after some shots of Enfamil. The room had only one block by the bed incase you had more than one phone or electric item that needs to be charged.. The beds were kind of small for queen size beds yet comfortable. The sleeve on top of the box spring was severely stained making us pause and think...do they truly clean these rooms. Not a comfortable thought in a COVID world. The room temperature was controlled by a wall unit and it was set for 60 degrees. Not knowing we fell asleep and froze that night. The bathroom was presentable yet the shampoo & conditioner portions were small for 2 adults. The door wouldnt stay in place, you needed to control it with the shower curtain. The room television wouldn't turn on yet i guess it was good so we could all fall asleep. The overall aesthetics were nice to include eating and computer area. I'd say a neutral evaluation on this establishment.
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Date of stay: July 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tony Holm, General Manager at Best Western Boerne Inn & Suites
Responded 21 Jul 2020
Thank you for your feedback. Detailed comments such as yours helps us to improve our service to all of our guests and we will definitely make needed adjustments to our processes to ensure we are meeting or exceeding our guests' expectations. We hope you will give us another chance to show our commitment to ensuring a comfortable stay. Sincerely, Tony Holm General Manager
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bikerchaps wrote a review Feb 2020
2 contributions
5.0 of 5 bubbles
Check in process was very fast and easy after making reservations on line while we were driving. We were given a large room like a mini suite, and the king bed was soooooo comfortable we slept soundly. Everything was clean and neat. The fitness room was adequate, nothing great, but good enough. They have a very nice indoor pool and hot tub too. Breakfast added to the value. Nicer in every way than the Hampton Inn we stayed in a few nights ago, better value for the price, which was a surprise!
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Review collected in partnership with Best Western
Date of stay: January 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from BOB P, Owner at Best Western Boerne Inn & Suites
Responded 04 Feb 2020
Dear bikerchaps: We really appreciate your review and feedback of your recent stay with us. Our staff is always happy to hear that we were able to provide a comfortable and relaxing stay for you. We hope to see you again soon. Sincerely, Tony H. General Manager
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Daniel B wrote a review Aug 2020
Lincoln, Nebraska41 contributions13 helpful votes
1.0 of 5 bubbles
First off the original room we where assigned smelled so badly of mildew we had to request another room. Second the 4 nights we stayed we never received room service to clean our room even though we requested it 3 times in one day and ever other day. There was ripped furniture in our suite. A shower curtain rod that was coming out of the wall. Torn and stained curtains in the room that were too long for the windows and cover the AC units. Every time we left our room we had to get a new hotel room key because the lock would not recognize it and we were told it was our fault. I recommend avoiding this hotel at all cost as it is a rip off. It just seems like the management staff doesn’t care even to the point they would not stand up to greet people as they came in.
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Date of stay: August 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tony Holm, General Manager at Best Western Boerne Inn & Suites
Responded 27 Aug 2020
I am sorry to hear about the issues you experienced. Our goal is to ensure every guest has an enjoyable stay and when we fail in this regard we review all of our procedures to verify where we made mistakes and then take the appropriate action to resolve. Your experience is not the normal for our hotel and we hope you will consider giving us another chance to show our commitment to service and hospitality. Sincerely, Tony Holm General Manager
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embautista3 wrote a review Oct 2020
Florence, Kentucky10 contributions4 helpful votes
1.0 of 5 bubbles
If I could give 0 stars I would. We had a reservation at the Best Western in Boerne and arrived around 9pm at night to be given a room that hadn't been cleaned. We went back to the front desk to be told they didnt have another room and they were incapable of cleaning the room. She recommended we try other hotels in town. There were NO other rooms in town. She didnt try to call other hotels or give suggestions on other Best Western Hotels. We finally called the Best Western Hill Country Suites and they said they had a room available. The front desk lady at the Boerne Hotel called the other hotel and agreed to give us 2 rooms for the price of our initial room in Boerne which was $115 because of the inconvenience of the whole situation. When we arrived at the second best western, a 30 minute drive away, we found out that the 2 hotels were not AFFILIATED because they're different franchises and he couldn't match the price of 2 rooms for $115. At this point it’s 10:30pm. He made ZERO effort to call management or corporate to resolve the issue. We called several Best Western corporate customer service phone numbers and nobody was able to do ANYTHING to help. Never will be returning to any best western. This company is incapable of resolving their own problems.
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Date of stay: October 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
John B wrote a review May 2021
1 contribution
1.0 of 5 bubbles
The Best Western in Boerne was filthy. I spilled water on the carpet and cleaned it up with a towel and the towel was dark brown with the filth from the carpet. We couldn’t control the temperature in the room, it automatically went to 76 degrees. Our lamp didn’t work and the front desk employee did come to replace bulbs, but one of the bulbs was broken. The lamp in the front lobby was just hanging with the shade setting sideways. The night receptionist was very nice, but the morning receptionist was just uninterested in even speaking. The grounds were overgrown and the pots in the front of the entrance were filled with cigarette butts. There was trash all over the grounds. We will never go back.
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Date of stay: April 2021
1.0 of 5 bubblesValue
1.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
Room Tip: Don’t choose this place, if you want a clean environment.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tony Holm, General Manager at Best Western Boerne Inn & Suites
Responded 18 May 2021
We appreciate your review of your stay with us. I sincerely apologize for the issues you encountered and I assure you they have been addressed and rectified. As we begin to come out of the economic downturn from the pandemic, we have to become more aware of the day to day issues that impact our guests and we are grateful for your comments that allows us to refocus our efforts after more than a year of dealing with the impact on business of this pandemic. We promise to do better. Sincerely, Tony H. General Manager
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RoadGuys2 wrote a review Feb 2020
Nebraska320 contributions52 helpful votes
4.0 of 5 bubbles
Property was well up to Best Western standards and didn't dissapoint in service, comfort, cleanliness or amenities.
They did, however have some construction going on and, I think they are becoming part of a different chain.
Location is poor. Not unsafe, ugly, or anything like that. But, NOTHING near by - no eateries, pubs, stores - and challenging to get to.
Overall experience here was . . . . I'm . . . . Meh. Just OK.
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from BOB P, Owner at Best Western Boerne Inn & Suites
Responded 20 Feb 2020
Dear RoadGuys2: We appreciate your comments and for your information we are not changing brands. We are always trying to improve our hotel to meet the needs of our guests. Although we are not located next to other commercial outlets, we are within an easy 5 minutes driving time to downtown Boerne which offers many unique and interesting dining and drinking options. Some guests have opted to walk to the downtown area which is within 2 miles of the hotel. We hope you will visit us again. Sincerely, Tony H. General Manager
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J1J wrote a review Nov 2020
Houston, Texas8 contributions
+1
1.0 of 5 bubbles
Booked 2 rooms for my family. On arrival we found blood in the elevator. Once we got into our rooms is where we had huge problems. The rooms smelled musty, and the bed linens were dirty and stained. We pulled back the sheets to reveal long black hairs all over the bed sheets in both beds in both rooms. When we looked in the bathroom we found live roaches in the tub! We had our rooms changed. We were in our new room for about an hour then we saw roaches crawling on the wall and under the mini-fridge. That was it for us and we left without spending the night. I’m currently fighting with the less than helpful GM while he “considers” giving me a refund. He was rude and argued that we were wrong and even suggested we slept there because the beds were unmade when he got there in the morning. Avoid this place and spend your money elsewhere
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Date of stay: November 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tony Holm, General Manager at Best Western Boerne Inn & Suites
Responded 04 Dec 2020
Based on the information provided, we have given appropriate compensation for the events you described. Your experience is not typical for this hotel and is extremely out of the norm. Sincerely, Tony H. General Manager
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brttnywht928 wrote a review Nov 2021
Burleson, Texas6 contributions
5.0 of 5 bubbles
Nice clean hotel, for a quick nights stay. Front desk personnel was so friendly and helpful. We stayed in a king suite which was perfect with the bedroom in a separate room and the bathroom with two entries. Gave the kids the living room to themselves, it was a great setup for us.
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Review collected in partnership with Best Western
Date of stay: November 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tony Holm, General Manager at Best Western Boerne Inn & Suites
Responded 15 Nov 2021
We truly appreciate your feedback and are pleased to hear that your stay with us was enjoyable. We hope you will visit us again soon. Sincerely, Tony H. General Manager
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LoveTravel610296 wrote a review Jul 2020
9 contributions1 helpful vote
1.0 of 5 bubbles
Stayed one night and never again!
Not "pet friendly" more like "pet nightmare"
Pet designated room #108 was EXTREMELY DIRTY AND DISGUSTING!
The carpet was filthy with stains, bits of food, and who knows what else! There was an underlying stench to the room too.
Pet fee $20/pet, why? The room was unacceptable and since it was late, I could not look for another hotel. The AC unit made it even worse. Waking up to damp shoes and clothes made me regret even more staying here. Pet owners take your precious pets elsewhere!
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Date of stay: July 2020
1.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
2.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tony Holm, General Manager at Best Western Boerne Inn & Suites
Responded 24 Jul 2020
Dear Love Travel: I offer my sincerest apology for the issues you experienced during your stay. Your experience was not acceptable and the staff will we consulted on how we can preclude these issues in the future. I assure you this is not typical for our hotel and we will ensure it never happens again. Sincerely, Tony Holm General Manager
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danigirldb wrote a tip Oct 2023
15 contributions
1.0 of 5 bubbles
"The outside surroundings of the hotel look run down (broken down cars); nothing like the picture online."
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holidaycrazy wrote a tip Jul 2022
Bedford, United Kingdom82 contributions29 helpful votes
5.0 of 5 bubbles
"Bring your swim suit- the hotel has a pool!"
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melwashere81 wrote a tip Nov 2021
Cleveland, Texas1,206 contribution254 helpful votes
5.0 of 5 bubbles
"Get to breakfast early as it gets crowded "
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John B wrote a tip May 2021
1 contribution
1.0 of 5 bubbles
"Don’t choose this place, if you want a clean environment."
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Alejandro M wrote a tip Mar 2021
Austin, Texas13 contributions9 helpful votes
1.0 of 5 bubbles
"Stay away from here"
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Not the right property for you?
There are more places to choose from in the Boerne area.
PRICE RANGE
R 1,830 - R 2,962 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
la quinta inn and suites, la quinta boerne, boerne la quinta
FORMERLY KNOWN AS
La Quinta Inn & Suites Boerne
LOCATION
United StatesTexasBoerne
NUMBER OF ROOMS
67
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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BEST WESTERN BOERNE INN & SUITES - Hotel Reviews & Price Comparison (TX) - Tripadvisor

Frequently Asked Questions about Best Western Boerne Inn & Suites
Which popular attractions are close to Best Western Boerne Inn & Suites?
Nearby attractions include Cascade Caverns (7.3 km), Cibolo Nature Center (4.0 km), and River Road Park (2.3 km).
What are some of the property amenities at Best Western Boerne Inn & Suites?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Best Western Boerne Inn & Suites?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Best Western Boerne Inn & Suites?
Guests can enjoy free breakfast during their stay.
Is parking available at Best Western Boerne Inn & Suites?
Yes, free parking is available to guests.
What are some restaurants close to Best Western Boerne Inn & Suites?
Conveniently located restaurants include Mary's Tacos, The Creek Restaurant, and Cypress Grille.
Are there opportunities to exercise at Best Western Boerne Inn & Suites?
Yes, guests have access to a pool and a fitness centre during their stay.
Are pets allowed at Best Western Boerne Inn & Suites?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Best Western Boerne Inn & Suites offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Best Western Boerne Inn & Suites?
The staff speaks multiple languages, including English, Spanish, French, and Arabic.
Are there any historical sites close to Best Western Boerne Inn & Suites?
Many travellers enjoy visiting Kendall County Courthouse (1.9 km), Kuhlmann-King Historical Complex (2.0 km), and Kronkosky Tower (1.9 km).