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Courtyard Marriott Pigeon Forge

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Traveller (275)
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Panoramas (39)
Video (1)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Gold level
Ranked the #1 Courtyard in the World in 2017, the centrally-located Courtyard by Marriott Pigeon Forge offers a little something for everyone traveling to the Great Smoky Mountains of East Tennessee. Guests of the Courtyard Pigeon Forge will love the smart, modern decor of our spacious 137 guest rooms, featuring plush bedding and private balconies with river and mountain views.
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Property amenities
Pool
Room service
Free parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Non-smoking hotel
Outdoor pool
Public Wifi
Self-Serve Laundry
Wheelchair Access
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Room features
Air conditioning
Microwave
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Business
Mountain View
HOTEL CLASS
Hotel links
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Hotel packages

Location

Full view
84Good for walkers
Grade: 84 out of 100
22Restaurantswithin 0,5 km
13Attractionswithin 0,5 km
424Reviews
624Photos
42Q+A
95Room tips
Traveller rating
  • 377
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  • 1
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  • English
Popular mentions
I recently stayed here with my family. We had a room with two queen beds and a sofa bed. The room was spacious and very nice. The bathroom was also spacious and very nice. Everything about the hotel was great. The only problem we had was the staff. We had an infant with us and
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Response from mackenzieaneil, Front Office Manager at Courtyard Marriott Pigeon Forge
Responded yesterday
Thank you for taking the time to review our property. While we are glad that you had a nice stay while you were here, I do want to apologize on behalf of our staff about the arrival experience that you had, as well as the not very friendly bistro experience. I have brought this to the attention of our management in order to help us grow not only as a property, but as a team. Please come back and see us the next time you are in the area!
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Good place to stay with comfortable rooms and a very friendly staff. The overnight lady stood out as she took time to chat with me one morning as I left very early to hike Mt. Leconte. Our check-in was quick and easy and our room was clean and comfortable. It was nice to have a
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Response from mackenzieaneil, Front Office Manager at Courtyard Marriott Pigeon Forge
Responded 4 days ago
Thank you for taking time to review our property. We are so glad that you got to experience some of the great 24 hour amenities that we have to offer here at the Courtyard Pigeon Forge. We hope that you will come back and see us soon the next time you are in the area!
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Check in was fast and simple. Went up to our room and was confronted with the strongest deodorizing smell. It was so powerful we had to open the sliding doors to let some air in. After a time, we realized it was not going away. We went down and they gave us another room. This
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Response from mackenzieaneil, Front Office Manager at Courtyard Marriott Pigeon Forge
Responded 6 days ago
Thank you for choosing to stay at the Courtyard Pigeon Forge and providing your honest feedback about our rooms on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent issues such as this from occurring in the future. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Pigeon Forge. Sincerely, Mackenzie Neil Front Office Supervisor Courtyard Pigeon Forge mackenzie.neil@marriott.com 8653663201
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This is the best place ever to stay. The beds were nice. And the breakfast was amazing. They have a Starbucks. And they have a whole bunch of board games that are so fun. The arcade was awesome. The pool and hot tub was always clean. Me and my family had the best time here. They
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Response from mackenzieaneil, Front Office Manager at Courtyard Marriott Pigeon Forge
Responded 1 week ago
Thank you Brylie for taking the time to review our property! We are thrilled that you had a chance to check out some of our great 24 hour amenities such as the arcade and the pools! We hope that you will come back and see us the next time you are in the area!
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This hotel was great! They have many amenities including a 24 hour pool and spa along with a game room and a fitness facility. The room was very nice including a microwave, fridge, tv, and hairdryer. Beat part. Online it said I was getting a basic room but when we arrived I got
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Response from mackenzieaneil, Guest Relations Manager at Courtyard Marriott Pigeon Forge
Responded 1 week ago
Thank you for taking the time to review our property! We are so glad that you had a chance to check out some of our great 24 hour amenities such as the pool and fitness room, and hope that you will come back and see us soon!
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Photo provided by managementCourtyard Marriott Pigeon Forge
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Photo provided by managementCourtyard Marriott Pigeon Forge
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Photo provided by managementCourtyard Marriott Pigeon Forge
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12345634
it is a tourist town lots of stuff is open christmas eve- call hotel about christmas day. the hot tub was open outside during december. indoor pool was too. i dont think there were special hotel events for christmas though.
1 vote
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Will your outdoor pool and lazy river be open in April?
We ate breakfast at the restaurant in front of the hotel. The food there was excellent! We didn't have anything at the hotel.
0 votes
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Did anyone notice if the hotel had an electric car charging station?
I don't remember seeing any charging stations.
1 vote
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How much is the breakfast typically costs?
When we were there in July breakfast started at $10.00 per person, a small coffee was $2.00 and a pop was $3.00
1 vote
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1234569
"try for a higher floor for better views."
"Request an upper floor for the view!"
"The rooms over the pool have the best view...there's a creek that runs on that side with a great walkway all the way to the Island!"
"Choose one of the higher floors to get the better view of the mountains."
"Stay here if at all possible!!"
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PRICE RANGE
US$102 - US$329 (Based on Average Rates for a Standard Room)
LOCATION
United StatesTennesseePigeon Forge
NUMBER OF ROOMS
137
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