Overcharged for parking. Front desk manager would not look up my rewards number. The guy that worked the evening reception was not friendly at all even after I tipped him. The coffee was cold. The quality of the breakfast is not good. I've had better at other Embassy Suites.
We stayed for the weekend at this hotel. It was a little crowded at breakfast and even more so at the complimentary happy hour in the evening. Breakfast is included in the morning with cereals, juices, eggs, sausage, bacon, pastries, some kind of potatoes, fresh fruit, and…
This hotel is in a good place for the SEC tournament, within 1 mile, it's price not as high as the downtown hotels and close enough for a walk to Bridgestone, or you can shuttle to the arena if the weather isn't cooperative.
Loved this hotel!! Super friendly staff, nicely decorated, rooms are spacious and fantastic breakfast. The van drivers are friendly and helpful. Great location with lots of amazing restaurants within walking distance.
On the positive side, the hotel is well-located, clean, and comfortable. The staff were generally accommodating and friendly. On the negative side, this chain heavily promotes its free "made to order" breakfast and happy hour and the food fare (we are not drinkers so can't…
"all rooms look into the atrium so they are all good!!"
"They have transportation that can get you around downtown Nashville."
"lovely spaces in lobby. great water feature and spacious great seating areas."
"Higher floor due to construction in lobby at this time."
"Pick a top floor to hopefully get you away from dust and noise."