Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Hotel Verde Cape Town Airport offers a 100% offset carbon-neutral stay, modern and stylish guestrooms, versatile conference and events facilities and a natural, green setting just 400m from Cape Town International Airport. Having won multiple sustainability awards and retaining the title of Africa’s Greenest Hotel, The Hotel Verde Cape Town design has sustainability at its core. Not only is the building sustainable, but green principles, processes and measures ensure all operations are eco-friendly and continually assessed for improvement.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to TGCSA - Tourism Grading Council of South Africa.
HOTEL STYLE
Quiet
Modern
Languages Spoken
English, Afrikaans
Location
15 Michigan Street Airport Industria, Matroosfontein 7490 South Africa
This summary was created by AI, based on recent reviews.
Powered by AI
Hotel Verde Cape Town Airport is frequently commended by guests for its commitment to eco-friendliness, with particular appreciation for its natural pool and picturesque gardens. Its proximity to the airport and complimentary shuttle service are popular among travelers, despite its industrial surroundings.
The staff's efficiency and friendly demeanor contribute to the hotel's relaxing atmosphere, and while the rooms are celebrated for their cleanliness and comfort, occasional mentions of smoke odor and plumbing issues arise. While most guests believe the hotel provides good value, a few have raised concerns over the pricing and payment processes.
Location
Convenient
Atmosphere
Tranquil
Rooms
Comfortable
Value
Reasonable
Cleanliness
Spotless
Service
Efficient
Amenities
Well-appointed
Was this helpful?
Tripadvisor is not responsible for this summary or the opinions in it. For more information, please read the traveller reviews and learn more about how the site works.
Traveller rating
1,275
445
59
33
25
Time of year
Traveller type
Language
Selected filters
Filter
English
Popular mentions
Sort by:
Detailed Reviews
These reviews are machine translated from their original language. Show machine translations?
New rooms, very nice and comfortable, well cleaned and quite soundproofed because we did not experience the annoyance of aircraft. We also tried the restaurant and it was all really great. Free shuttle service to/from the airport very efficient. Highly recommended.
Read more
Automatically translated
Date of stay: August 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
If you need to stay at an airport close to Cape Town International airport - this is the one. You can see the airport from the upper floors of the hotel! Great business hotel and also good for leisure travellers and the rooms are bigger than some I have stayed in the centre of Cape Town! But what is really cool is that it very much deserves the title of Africa’s Greenest / most eco / most sustainable hotel. The pool is natural spring water from the spring on the grounds and is filtered by both a filter and plants planted around the pool (no shallow end so not suitable for children) - so no chemicals. And the garden and winding path and outdoor gym - amazing. It also has a short stay (4 hours or 6 hours or 8 hours between 9 am and 8 pm) for when you need a desk / shower / bed / get away from it all. Free shuttles to and from the hotel and a paid for shuttle to go into the centre of Cape Town. Definitely staying here again the next time I come through Cape Town!
Read more
Date of stay: November 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Caron Van Rooyen, General Manager at Hotel Verde Cape Town Airport
Responded 24 Nov 2024
Dear EMEAHead Thank you for your recent stay with us. We know that you have many options when choosing where to stay in Cape Town, the fact that you selected Hotel Verde Cape Town Airport as your accommodation venue is an honor and we are extremely grateful to have been able to accommodate you here and I trust that we have lived up to your expectations from a facilities and service perspective. If there is absolutely anything we can do to ensure your future stays with us are more comfortable then please do not hesitate to let us know. Looking forward to welcoming you again soon Warmest regards Caron van Rooyen – General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
Apart from cut on my wrist caused by the strong door closure, my wife and I were pleasantly surprised by the quality of the hotel and the helpful staff. When the incident with the lift doors occurred the front desk staff were extremely caring. The Chef was also attentive and cleaned the wound and applied a gauze bandage. Finally I do believe the doors to the lifts should be adjusted so they open easily when someone is trapped as I was when trying to keep the doors open.
Read more
Review collected in partnership with this hotel
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Caron Van Rooyen, General Manager at Hotel Verde Cape Town Airport
Responded 11 Feb 2024
Dear GolferSurrey We thank you for your feedback and your positive comments following your recent stay at Hotel Verde Cape Town Airport. We are tremendously happy to hear that you enjoyed your stay with us! We do hope that your next stay is just around the corner, please call us if there is absolutely anything we can help you with in order to make your future stays more memorable and enjoyable. Warmest regards The Hotel Verde Team
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel itself is okay. A little overpriced for what it is, but I thought we were buying safe and convenient access to the airport for a flight. (We had a 30-hour layover in Cape Town.) The hotel shuttle (which comes every 30 minutes) is located a fair walk from the main part of the airport in a dark, covered public parking lot. When we found the sign for the shuttle, we were harassed by men in yellow vests claiming to be associated with the hotel. They would not take "no thanks" for an answer when we told them we didn't want to ride with them to the hotel. (Apparently, they sit there regularly and charge tourists like R 700 to drive people the 400 meters to the hotel instead of taking the free shuttle.) To the hotel's credit, when we called to ask them to send the shuttle sooner, they did right away. However, the staff at the hotel seemed unconcerned that people unassociated with the hotel are attempting to rip off their guests (at best) or rob/rape/assault them (at worst.) They told me "Oh, those are just Uber drivers." (They were not licensed Uber drivers.) It frankly called into question for me the general security standards of the hotel. They should have hotel staff at the airport to ensure that guests have safe transportation. Or at the very least, warm people about the "Uber" drivers that apparently regularly wait next to their signage. Oh, and multiple members of our family got sick there. I suspect it's from their water. As part of being "green," they don't even have filtered plastic bottles for sale. They provide glass bottles filled by the hotel, so there's no standard for how they are filtering it. It could just be Cape Town tap water for all I know.
Read more
Date of stay: November 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Caron Van Rooyen, General Manager at Hotel Verde Cape Town Airport
Responded 13 Nov 2023
Dear Kate We thank you for taking time to rate your recent visit to Hotel Verde Cape Town Airport, we are truly grateful for your feedback and if there is absolutely anything that we could perhaps do in order make your stays more comfortable then please do not hesitate to reach out to the Verde Team as we strive daily to ensure and continuously improve service excellence to our guests. We have taken note of your harassment at the airport by taxi drivers, however take note that we provide a safe, convenient and complimentary shuttle from the airport to our hotel, we cannot control the behavior of the persons within the airport, this area is completely and utterly out of our jurisdiction, all hotels collect from one point at the airport - as this is the only point where we are permitted to pick up guests, once again this area does not belong to us. Please kindly be advised that the reason for us using glass bottles of water to serve guests is the most sustainable practice, these bottles are sterilized and utilized again with zero waste to the environment, we can promise you fervently that the water is filtered and purified and is most definitely NOT tap water. Warmest regards The Hotel Verde Team
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Excellent location by the airport, provides pick up shuttle! They even sent a shuttle to pick us up outside of regular shuttle hours (we arrived after midnight)! Very helpful and friendly staff! The rooms are clean and comfortable! The onsite garden was a most beautiful surprise! We walked it everyday! It also has an outdoor gym! They truly live up to their word of being “the greenest hotel in all of Africa” in all aspects of their operations: energy (geothermal, wind, and solar), water conservation, recycling, etc. The indoor gym even has exercise equipment that uses human energy to generate electricity! We appreciated a nice service they provide of taking the extra clothes we had to donate to charity! The location by the airport is very convenient but if you are taking a tour, make sure the tour operator can pick you up at the hotel as some of the less reputable ones do not pick up outside of downtown Cape Town! The nice thing is that the hotel works with some excellent local tour guides! When a tour operator cancelled on us last minute, the hotel concierge was able to very quickly arrange a private tour for us which was fantastic!
Read more
Date of stay: January 2025Trip type: Travelled with family
Room Tip:Â If taking a tour, Make sure tour operator can pick you up at the hotel as some of the less...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Caron Van Rooyen, General Manager at Hotel Verde Cape Town Airport
Responded 08 Jan 2025
Dear 864dearraed It’s heartwarming to receive such positive feedback on your recent stay at Hotel Verde Cape Town. Thank you for acknowledging the warmth and hospitality from our amazing Team. We’re committed to maintaining the high standards you’ve experienced and hope to continue exceeding your expectations. We look forward to welcoming you back for another amazing experience in the future. Warmest regards Caron van Rooyen – General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel Verde is well worth a stay if you're looking for something close to the airport - well-run, planet-conscious in every aspect – a surprising little oasis in the heart of the airport industria. And it lives up to its claim as the "greenest hotel in Africa". Highly recommended.
Read more
Review collected in partnership with this hotel
Date of stay: March 2025
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Caron Van Rooyen, General Manager at Hotel Verde Cape Town Airport
Responded 1 week ago
Dear Mariola F Thank you for such a wonderful review rating your recent visit to Hotel Verde Cape Town Airport, we are happy to see that you enjoyed your stay here with us as we strive daily to transform each experience into an unforgettable memory. Thank you kindly for mentioning our sustainability initiatives, we are very proud of being Africa’s Greenest Hotel. Warmest regards Caron van Rooyen – General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Was a good hotel to stay close to airport 2 minute drive free shuttle. Has restaurant, breakfast was included with our stay and was full breakfast cooked to order eggs. Need more water in room had one smaller bottle not enough for two received additional upon request. Pleasant staff. shuttle drivers very friendly and helpful
Read more
Review collected in partnership with this hotel
Date of stay: May 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Caron Van Rooyen, General Manager at Hotel Verde Cape Town Airport
Responded 27 May 2024
Dear crittergirl Thank you so much for your positive feedback and for rating your experience at Hotel Verde Cape Town Airport! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we're glad to hear that we succeeded. Thanks again! Warmest regards The Hotel Verde Team
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Everything went smoothly from initial booking to the airport shuttle on exit. Reception efficient, room mainly pleasing - but flush mechanism on the toilet was damaged; drain slope in the shower poor - quiet, clean well equipped and comfortable. Breakfast early and lots of good choices. Reasonable value so would use again next time.
Read more
Review collected in partnership with this hotel
Date of stay: March 2025
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Caron Van Rooyen, General Manager at Hotel Verde Cape Town Airport
Responded 3 weeks ago
Dear AW We thank you for taking time to rate your recent visit to Hotel Verde Cape Town Airport, we are truly grateful for your feedback and if there is absolutely anything that we could perhaps do in order make your stays more comfortable then please do not hesitate to reach out to the Verde Team as we strive daily to ensure and continuously improve service excellence to our guests. We have taken note of the issues in your hotel bathroom and this will be addressed, thank you for letting us now and our sincerest apologies for this inconvenience. We hope to see you at Hotel Verde Cape Town Airport again soon! Warmest regards Caron van Rooyen – General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
If you are flying from far away and you're landing at night, do yourself a favour and just book yourself into the hotel. They have dedicated transport that pick you up at the airport, that runs every 30 min until 1am I believe. It's a fantastic hotel and it made my travelling and trip so much easier. I wish they had a Hotel Verde in town, I would have booked there as a follow up, checking out of the hotel the next morning. Service was amazing and it made me miss South Africa that much more! I will definitely book with them again.
Read more
Review collected in partnership with this hotel
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Caron Van Rooyen, General Manager at Hotel Verde Cape Town Airport
Responded 01 Apr 2024
Dear MDT1111_ Thank you for staying with us at Hotel Verde Cape Town Airport and for your kind review and recommendation. We are delighted to note that you had a pleasant experience on your stay with us; and we appreciate your valuable feedback on our facilities and services. Thank you once again for your review and for your patronage; and we are looking forward to welcoming you on your next stay with us Warmest regards The Hotel Verde Team
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
For (international) travellers it is nice that there is a hotel at the airport (a.g. shuttlebus 2 minutes). But at the same time the hotel is only functional when coming in late or departing very early. There is no other reason in staying here. With that in mind a rate of EUR 160,00 per night (one person) seems not appropriate.
Breakfast has a great variaty, but the area of serving is (too) small, especially at busy times. Quality of the food is a bit off at some points; overripe melon and way undercooked bacon.
Suggestion for the hotel: improve the shuttle bus signing at the airport. Make sure people simply can't go wrong on that (you don't want to search after a long International flight and a passport control that toon like forever).
Read more
Review collected in partnership with this hotel
Date of stay: October 2024
Value
Rooms
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Caron Van Rooyen, General Manager at Hotel Verde Cape Town Airport
Responded 18 Oct 2024
Dear kjeld g Thank you for taking the time to provide us with your valuable feedback following your recent stay at Hotel Verde Cape Town Airport. We truly appreciate your honesty and constructive criticism. We hope for the opportunity to restore your faith in our hotel and provide you with an exceptional experience in the future. Should you decide to give us another chance, please do not hesitate to reach out to us directly, and I will ensure that we do everything possible to make your next stay enjoyable. Thank you again for your feedback, and we appreciate the opportunity to learn and grow from it. Warmest regards Caron van Rooyen – General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
London, United Kingdom62 contributions59 helpful votes
There is a shuttle service but it only runs until midnight I think. If you take a taxi use Uber. The paid taxi service from airport quoted us a much greater fee than Uber. And Uber is easy to get. Just head to the pick up point at the airport once you've ordered your ride. Uber all around CT is great.
Our room did not include breakfast, but I believe you can book a breakfast-inclusive room for a higher rate. The buffet breakfast was a flat rate, depending on whether you had continental or hot breakfast. We had a normal double room---not sure about the size of a studio.
Mbombela, South Africa115 contributions14 helpful votes
Good day, What are yout plans? Do you want to stay at this hotel for a couple of days and do different tours every day?
If this is the case, I would rather stay at a place more centrally situated, from where you can walk to shops & restaurants, as there is nothing of interest close in this area
I would only stay at this hotel the day before an early departure from the airport, as it is conveniently situated.
I would then make use of Uber, or a taxi, to get me to and from this hotel. The hotel will be able to provide you with contact numbers.
Dear Traveler
Thank you for contacting us. We serve a delicious breakfast buffet daily from 4h30 am to 10h30 and the cost is R185.00 per person. To book is preferable and the breakfast rate is usually included in the room rate, should you be staying with us.
Many thanks, hope to welcome you soon.
There are more places to choose from in the Matroosfontein area.
PRICE RANGE
RÂ 2,484 - RÂ 2,977 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Hotel Verde Cape Town International Airport
LOCATION
South AfricaWestern CapeCape TownMatroosfontein
NUMBER OF ROOMS
151
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
