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All reviewsfree breakfastbiscuits and gravywould stay here againmicrowave and fridgeroad tripyogurtnice varietyhot tubs were greatnice hotelthe hotel staffbeds were comfortablegreat dealpleasant stayair conditionerlarge roomvisiting deadwoodgood size
Aside from the very loud air conditioner and the person who checked us in putting chew in his mouth while running our credit card this was a nice hotel. The beds were comfortable, room was clean, and the staff was very friendly. The breakfast in...More
Thank Kara N
Response from Dixie P, Manager at Blackstone Lodge and SuitesResponded 24 June 2017
Thank you. I will have our maintenance mgr check out that air conditioner unit.
We stayed here to go skiing at Deer Mountain with the kids. We rented two rooms that connected and it was great. The one room was large enough that we had plenty of space and the kids loved the garden tub. The hotel staff is...More
Response from Blackstone395, General Manager at Blackstone Lodge and SuitesResponded 13 March 2017
Thanks for the great review!
We appreciate great customers like you staying with us!
Friendly Staff but your comfort may be compromised.
We stayed on the top floor, not advised. the room was very hot and lowering the thermostat did not lower the temp, when the front desk was notified was told to open the window as the 18...More
Thank Joseph E
Response from Dixie P, General Manager at Blackstone Lodge and SuitesResponded 5 January 2017
Good morning Joseph,
I am sorry that the bed felt lumpy to you. We normally get rave reviews on our beds as the bed & mattress are both barely a year old. Perhaps the mattress pad was slipping. I will have housekeeping check that out,...More
We booked an extended weekend get away for my daughter and myself. I was very happy with the hotel. It was very quiet and staff was exceptional, especially Darla and Patty. We both felt safe which was huge because I rarely do when we travel...More
Response from Dixie P, General Manager at Blackstone Lodge and SuitesResponded 28 November 2016
Thank you. We are happy you enjoyed your stay. BTW - we take safety and customer service very serious! Hope to see you again!
It's a lovely lodge. Nice clean room. Plenty of pillows on the bed and the bed was comfortable. I wasn't expecting much for the price I paid. I was pleasantly surprised! The first room they booked me into the safety latch was broken. I called...More
Response from Dixie P, General Manager at Blackstone Lodge and SuitesResponded 7 November 2016
Thank you for the great review. I am glad to hear that the front desk was able to work with you. We take safety of our guests & employee's very seriously. Our maintenance depart was able to get that safety latch repaired right away.