My family absolutely loved to stay at Paradise Resort. The room was so clean, the view was beautiful, the location is close to so many attractions, and our host Ivy was the best. She checked on us everyday throughout our 1 week stay. We will definitely be back next year.
The room was not clean. Your feet were black after walking on the carpet in the room. There are roaches and other bugs in the kitchen and elsewhere. The pools were cloudy. And the parking garage was tight for an SUV. Kids (not mine) were getting yelled at in the pool area for playing and just being kids. The floor chess set was missing pieces and there was a sad, crooked table that was supposed to be for ping-pong. I do not recommend this hotel. There are so many hotels right on the beach in Myrtle Beach that have more amenities and fun things for kids with cleaner rooms and pools.
We were greeted with horrible customer service. We spent a lot of money to stay here and were banned from playing with water balls at the pool. Will not return. Were told the police would be called for playing with foam ball with a ton of children. Only alcohol is a form of entertainment here. Smh.
I chose this place because is good located. Needs better cleaning. I wanted my parents who are very old to enjoy the big balcony I paid for but unfortunately people smoke in balconies and it is ugly. Rooms and balconies are supposed to be non smoking. I told the administrator about it but it looks nothing happened.Refrigerator and safe had issues but they were resolved quickly after I let them know.
Wish could give half stars.. Would give like a 3.75 rating. We stayed here 6/9-6/14. Check-in was easy. Actually got to check in about an hour before checkin time. Room was ready so we were able to get our stuff and get situated. After being in the room noticed there was a small roach in the closet in the bathroom. Called down to the desk to let them know. Said they would send someone as soon as they could. No one came that night. Next day our customer service person Ivy texted me to see how things were going. Told her about the bugs. Said they would have someone out as soon as they could that day to look at it. We came back as the orkin people were there to look at and treat the room. Next night 2 of the people in the room said they saw them again. At checkout today texted ivy a pic of the one I saw before we left. Said they needed to treat again. Hopefully they sent orkin out again. But probably need to treat rooms next door and floor below and above. We were in room 901. Other than the bug problem the room was good. Beds were comfortable. View of the ocean was Good even though it was a side view. Housekeeping got us extra towels when we asked and changed them out each day unless we had the do not disturb sign out. All in all would probably stay here again. …
My husband, daughter spouse, 2 girls and my mom and dad went for a 9 day vacation here! The rooms were clean very quite. What ever we needed was brought right to the room! Pools hot tubs well maintained. Easy access to the beach! Will be back thank you for a wonderful time! A must stay at GREAT PRICES!!
We were a last minute check in. Janet didn’t wait on us be she got my attention. She always had a smile on her face while multitasking. Clean room right in the beach. We would come back. We thought they could have put dish soap in the room but since we were only one day and we could leave it behind it worked. Liked having laundry facilities in our room. Leaving the next morning Jane once again with a smile on assured or departure. The wrist band that are your room key. Smartest idea ever. This way there is no losing your key! Thank you
On my way i got an welcome email. Then when i arrived early i was able to check in and they called me when my room was ready which was also ready early. From the beginning Ivy the front desk attendee and staff was very friendly and źknowledgeable. Room clean and everything in room in good condition. I had a room ocean view and street view. Loved it.
We rented a ocean front unit and we’re unable to use our balcony because of the unbearable smell of marijuana and cigarettes smoke. We were on the 19th floor and it seems that everyone around us were smoking. I would not recommend.
Very clean resort. Staff was amazing..... Pools were very nice. It is a getaway..... Close to attractions and shopping. We had a great time and our friends did also. We booked two years in a row ...same place ...