Amazing resort and accommodations. Booked an oceanside room via redweek for a great rate. Received a 5th floor oceanside room at 2pm. Room was perfect. Great view. Bar and lunch food staff was great. We enjoyed the pools and beach. We will come back. Kids loved the playground but not so much the kids club.
No complaints, nothing extraordinary either. Missed seeing the “og crew”… Elise, Zack, Ryan, Kristina, Karim, Jes, Jessica, Betty, Tony, kaylyn, Patrick, etc. but the staff we did encounter were good. Just not the family like atmosphere we experienced a few years ago. But change happens I guess. But I do wish they were still around! But we shall return hopefully soon!
Check-in was a nightmare, too much information at one time. Calling the front desk to ask for recommendations and it was like I was bothering the girl who answered. Asked to have a different room with a better view and was told simply no by a "Supervisor Tim" He wouldn't even consider my situation, just simply no, too bad pretty much. Asked to speak with an actual manager, I was told a Jenna was busy and would call me - nobody ever called me. We wound up checking out early and going to a different hotel. Not up to Marriott's standards.
Wow wow wow! We’ve been coming here for 13 years and the service is always pretty good, but it is off the charts excellent now! Everyone was so sweet & accommodating. Anytime we called the front desk in need of something, they always came through and even followed up with a quick phone call to make sure our needs were met. One thing I love about this property is that not only do they keep up with the improvements, but they actually enhance things, making them even better, such as the artificial turf around the lower pool and adding usb charging ports around the villa. Anne at the Sand Dollar Cafe and Roz from the activities group always make our stay extra special! My parents loved the margaritas at the pool bar that were made by one of the male bartenders. Wish I could remember his name. Can’t wait to return next year.…
When we booked this Marriott vacation villa online, the pictures showed a lovely ocean front resort, where it appeared almost any villa would do. However, on arrival, we were put into an end unit in a back building that overlooks the AC units of the Marriott hotel next door. The unit not only lacks a good view but also has a smaller patio (about half the size) of the middle units of the building. The end units also run front to back and lack the sunniness of the middle units with more windows. We have status at Marriott but do not own at this resort. All in all, we would never come back due to the variability of where you might end up. Sorry we booked this for a week.
Villas are beautiful, well stocked and immaculate with fantastic balconies. We had a corner two-bedroom overlooking ocean and it was truly magnificient. Superb facilities and helpful staff. We will definitely return!
This was our 3rd time staying here (missed last year due to covid); and each time has been better then the last. The resort is well-maintained, nicely landscaped, full of amenities & activities and very convenient to the beach. Our corner villa (15th floor-Starfish) was clean, spacious, well appointed; and provided beautiful views (sun & moon rise over the ocean from the balcony, and sunset from the back bedroom). The greatest asset for this establishment is the staff; they are friendly, welcoming and accommodating (with a special shout out to Karen in guest relations, who was very helpful and responsive to us). Whether walking along the waves, shelling along the sand, enjoying a mocha from the Sand Dollar Grill, or watching the sun (or moon) rise over the ocean; this is a wonderful environment to pursue one's desires. (Except for the mocha, mid-north Indiana doesn't offer much of the other options.) We're already looking forward to our next visit; this year was 4 weeks, next year maybe 5.…
Great first time in spending christmas holiday with friends. Despite cold water in the beach, we had so much fun with activies and swimming. Heated outdoor pools, kids pool, indoor pool, tree house playground, ping pong, corn hole, shuffleboard, score boards, and many more, had filled our day. I loved it when our kids can take pictures with Mr and Mrs. Santa and the crew. The eggnog is pretty good. I am glad that I chose this hotel. This is the best memorable experienced i have ever had in mrytle beach. Definitely wont be the last!
This resort is nothing short of amazing. It’s well maintained landscape is only the beginning. We stayed in the Maple Building, Oceanview (but an awesome view) in a beautifully decorated, fully equipped 2 bedroom condo. Even in the best rooms, I usually find some type of flaw… not this one, however. Our new place to stay in MB.
Ian, the bartender at Captains Cafe is great. Very likable guy. I’ll be back. The room was clean and the staff at the desk was great. Free parking, internet and the water park is great. My favorite beer at the bar is sweet water IPA