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Sandcastle Oceanfront Resort at the Pavilion

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Traveller (269)
Room & Suite (192)
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About

Location
Cleanliness
Service
Value
The Sandcastle Oceanfront at the Pavilion is located oceanfront in Myrtle Beach. Our ocean front resort offers accommodations choices as varied as you are! Brightly decorated and accessorized with all the comforts of home, our resort features a variety of floor plans which offer suitable accommodations for whatever you require. Comfortable accommodations to please everyone will entice you to stay longer! Our central location is 9 blocks from the famous Myrtle Beach Pavilion area where you'll be in the very heart of downtown. We're also very near Broadway at the Beach, featuring Margaritaville, Hard Rock Cafe', Planet Hollywood, Imax Theater, Ripley's Aquarium and many other vacation highlights. Sandcastle Resort at the Pavilion is your absolute best choice when you want to experience all that Myrtle Beach has to offer!
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Property amenities
Pool
Free parking
Free High Speed Internet (WiFi)
Bar/Lounge
Hot Tub
Indoor pool
Laundry Service
Non-smoking hotel
Outdoor pool
Public Wifi
Self-Serve Laundry
Wheelchair Access
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Room features
Air conditioning
Microwave
Refrigerator in room
Kitchenette
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Centrally Located
Mid-range
HOTEL CLASS
Hotel links
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Hotel deals
743Reviews
448Photos
21Q+A
100Room tips
Traveller rating
  • 191
  • 158
  • 135
  • 84
  • 175
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  • English
Popular mentions
Gonna list for simplicity: nowhere to park to register, poor service at front desk, smell of smoke and weed in hallway, room in main building was unacceptable (due to above as well as falling apart, dents all over fridge, huge cracks in table etc), asked to have family members
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Response from SarahEElliott, Guest Relations Manager at Sandcastle Oceanfront Resort at the Pavilion
Responded 4 days ago
Julie, Thanks for taking the time to review your stay with us. Parking for registration is located in the parking lot directly in front of the lobby, we're sorry if there was any confusion on that. Our housekeeping services are as follows: daily towel and trash pickup and if you are staying longer than 5 days, you will receive a full service. Unfortunately our pools are not heated and we apologize if this was an inconvenience for you and your family. As for the other issues you experienced (poor service at the front desk, issues in the room, grounds not kept) we will address this with our management team. Take care.
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Hotel's Favourite
The rooms have been updated. The beds are comfy. Everything is nice and clean. I'm OCD so I notice dirt easily! The tiki bar is fun. They have a dj at the pool and karaoke a couple of nights a week. The staff has been awesome so far. Especially house keeping. They are so nice
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Response from Sarah E, Public Relations Manager at Sandcastle Oceanfront Resort at the Pavilion
Responded 23 Aug 2018
Thank you for taking the time to review your stay with us and thank you for recommending our hotel to other travelers. I am very pleased to hear that our staff made your stay pleasant. We hope to welcome you back to stay with us very soon!
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I selected this hotel from a website booking.com - I haven't been to Myrtle Beach in many years and wanted to be close to the board walk. This end of Ocean Blvd. is very busy and densely populated with hotels and shops. The hotel room is very basic, but clean. My hotel room was
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Response from SarahEElliott, Guest Relations Manager at Sandcastle Oceanfront Resort at the Pavilion
Responded 4 days ago
Thanks for reviewing your stay with us! We hope you enjoyed your time with us at Sandcastle at the Pavilion and we hope to welcome you back again in the future.
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My husband and I have stayed an average of three times a year at The Sandcastle for the past 5 years. We are always more than satisfied with our stay. The staff, especially Connie at the front desk, always makes us feel welcome and fulfills any request we may have. Connie
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Response from SarahEElliott, Guest Relations Manager at Sandcastle Oceanfront Resort at the Pavilion
Responded 4 days ago
Debbie, Thanks for reviewing your recent stay with us. We're glad to hear that Connie has made your stay enjoyable and your kind words will be passed along to her. Our housekeeping services have changed to daily towel and trash pickup and a full service if you stay longer than 5 days. We hope to welcome you back to Sandcastle at the Pavilion in the future.
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Where do I begin? ROOMS: Comfortable bed, and clean. My room smelled musty but it was okay because I kept my door open to get some fresh ocean air inside. There are weird repairs everywhere that are done half-assed. I even took photos just in case they try to charge my family
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Response from SarahEElliott, Guest Relations Manager at Sandcastle Oceanfront Resort at the Pavilion
Responded 01 Feb 2019
Thanks for taking the time to review your stay with us. We're unhappy to hear that you didn't enjoy your stay with us at Sandcastle at the Pavilion. We appreciate feedback all of kinds because we're constantly looking to improve our property and the experience of our guests.
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Professional photo exclusively commissioned by TripAdvisorSandcastle Oceanfront Resort at the Pavilion
The Standard Room Two Queen Beds Oceanfront at the Sandcastle Oceanfront Resort at the Pavilion
Roach on the floor of the bathroom the one we got to and killed
bathroom
up graded room with bed bugs
one of the MANY roaches I killed..nasty nasty nasty!!
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12345639
Do the room have a hair dryer?
Yes there is one in the room.
0 votes
We were required to pay a $200 "security deposit" per person, in cash. They refused to refund it to us when we checked out saying they had to see if we had broken the rules and then we were handed a poorly drafted letter (please see my picture of this letter attached to my review). They said they'd mail it to us later. That was a month ago and we have not received anything from them.
1 vote
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"Side buildings are quieter and less crappy"
"Definitely get a room on a higher floor"
"prefer the fourth floor - away from pool and traffic noise"
"Use a different hotel!"
"We always stay on second floor and no problem with noise and very good view of Ocean!"
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12345620
PRICE RANGE
US$64 - US$220 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sandcastle oceanfront resort at the pavilion hotel myrtle beachsandcastle oceanfront myrtle beachsandcastle oceanfront hotel myrtle beach
LOCATION
United StatesSouth CarolinaCoastal South CarolinaMyrtle Beach
NUMBER OF ROOMS
241
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