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Park Lane Hotel and Suites

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Traveller (117)
Room & Suite (280)
Dining (12)
Overview
  • Excellent22%
  • Very good38%
  • Average21%
  • Poor10%
  • Terrible9%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3 Star accommodation
All hotel details
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Rooms
27 Aug28 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (677)
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672 results
Traveller rating
148
243
147
71
63
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148
243
147
71
63
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All reviewsstarbucks coffeefull kitchencontinental breakfastloft roompool and jacuzzithe breakfast areaa nice place to stayking bedcoligny beachliving areahilton head islandminute drivefireplacecerealstovesofakitchenette
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1 - 5 of 672 reviews
Reviewed 5 days ago via mobile

The room was nicely sized, however the bathroom was very small, the pool could only fit about 8-10 people before getting crowded, the house keeping staff knocked on our door every hour on the hour from 8am until 11am. Mind you checkout wasn't until 11am....More

Thank MissLiss J
Response from Susana C, General Manager at Park Lane Hotel and SuitesResponded 4 days ago

Dear guest: Thanks for your feedback. We are sorry to hear you were not completely satisfied with your stay. We welcome your opinion and will follow up with y our comments. I am glad to inform you that all our rooms will be completely renovated...More

Reviewed 6 days ago via mobile

Nice hotel in the middle of Hilton Head. Large rooms with well supplied kitchen. Very good deal for the price. Great place for families on a budget. Nice pool. Outdoor gas grills available. Good staff.More

Thank don195219
Response from Susana C, General Manager at Park Lane Hotel and SuitesResponded 4 days ago

Dear guest: Thank you very much for your kind words. We are happy to hear that you enjoyed your stay with us. Our staff prides in delivering excellent customer service, and we love to hear when we meet your expectations. We hope you can come...More

Reviewed 1 week ago

We enjoyed this resonably priced,clean hotel. The location is convenient to most Pigeon Forge attractions,yet, off the freeway and therefore much quieter. Pool area is is nice. Looking for convenience ,cleanliness and reasonable hotel? Look no further!

Thank TNTraveler4
Response from Susana C, General Manager at Park Lane Hotel and SuitesResponded 1 week ago

Thank you for your feedback. We are happy to hear you enjoyed your stay. Hope you can come back and visit us again!

Reviewed 1 week ago via mobile

Pros: location is great. Lots of parking. Hotel is clean. Starbucks coffee 24/7 Cons: pool was hot like bath water. Bathroom was tiny. No conditioner. Ice machine only on first floor. No hot breakfast items. Housekeepers were constantly knocking. My top gripe was upon check...More

Thank Kira N
Response from Susana C, General Manager at Park Lane Hotel and SuitesResponded 1 week ago

Dear Kira: Thanks for choosing Park Lane Hotel & Suites for your recent trip to Hilton Head Island. We are glad you enjoyed our location and some of our amenities. We are about to start the room renovation of our rooms and the size of...More

Reviewed 1 week ago

Close to the south end of the island and convenient to Coligny and Harbour Town events. The hotel has potential, our room was clean but as stated in other comments is due a renovation. The room was slightly larger than your average hotel room with...More

Thank Marty L
Response from Susana C, General Manager at Park Lane Hotel and SuitesResponded 1 week ago

Dear Marty: Thank you for staying with us. We are actually getting ready for our upcoming renovation which will start November 2018. All our rooms will be completely remodeled by Spring 2019 and we hope you can come back and visit us then. We know...More

View more reviews
About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Breakfast included
Wheelchair Access
Multilingual Staff
Self-Serve Laundry
Non-Smoking Hotel
Meeting Rooms
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Outdoor pool
Details
Price range
US$101 - US$196 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$101 - US$196 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (117)
Room & Suite (280)
Dining (12)
Pool & Beach (11)
Amenities (68)
Questions & Answers
Ask a question
Samantha B
10 July 2018|
Answer
Response from Susana C | Property representative |
Hi there, yes, you must be 21 or older to check in. Thanks for checking!
0
Votes
Samantha B
10 July 2018|
Answer
Response from Susana C | Property representative |
Hi there, yes, you must be 21 or older to check in. Thanks for checking!
1
Vote
anikiup
26 March 2018|
AnswerShow all 2 answers
Response from Susana C | Property representative |
Hello, we have a beautiful outdoor pool and hot tub. We provide complimentary pool towels at the front desk. If you have any other questions please let us know :)
0
Votes
Room Tips
"if you decide to chance it at least ask for a room that gets some sun."
Read review
"All the rooms are wonderful from what I could see."
Read review
"Loft bedroom has 2 bathrooms. Especially good for getting ready."
Read review
"3rd floor rooms are quieter"
Read review
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