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TownePlace Suites Scranton Wilkes-Barre

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26 Radcliffe Dr, Moosic, PA 18507-2138
COVID-19 update: See the added health and safety measures this property is taking.Read more
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TownePlace Suites
US$167
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Free cancellation until 22/03/11
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Traveller (78)
Room & Suite (47)
Dining (1)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Updated 20/06/29 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from TownePlace Suites Scranton Wilkes-Barre
Updated 20/06/29 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 4 hotels in Moosic
Location
Cleanliness
Service
Value
Located at the base of Montage Ski Resort, TownePlace Suites by Marriott is your best choice for extended stays in Northeastern Pennsylvania. TownePlace Suites by Marriott offers you separate places to work and sleep. Our Studio, One- and Two-Bedroom Suites include a fully-equipped kitchen, sleeper sofa, and free wireless high-speed Internet. Nearby you will find plenty of shopping and eateries. We are surrounded by many companies such as Flowserve, Bank of America, Prudential, CIGNA, and Procter & Gamble. There is always plenty to do with Montage Ski Resort, Toyota Pavilion, and Mohegan Sun Casino closeby. Stay with us and see why TownePlace Suites by Marriott Scranton Wilkes-Barre is the only place to stay when traveling to Northeast Pennsylvania. Pets are welcome ($100 non-refundable fee applies).
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Golf course
Kids stay free
Children Activities (Kid / Family Friendly)
Parking
Wifi
Hot bath
Indoor pool
Heated pool
Saltwater pool
Bar / lounge
Breakfast available
Breakfast buffet
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Convenience store
Newspaper
Non-smoking hotel
Outdoor fireplace
Picnic area
Shared lounge / TV area
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Safe
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mountain View
Languages Spoken
English
Hotel links
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265Reviews2Q+A50Room tips
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Popular mentions
ctkoo98ProspectCt wrote a review Jul 2021
prospect ct20 contributions22 helpful votes
I am a Bonvoy member and stayed at this hotel on 6-30-21 Checked in at 8PM went to room and found hair and old dirty toilet paper on bathroom floor. Front desk did clean it. In morning under bed found a plastic bag, plastic bottle top and a q tip. In the cabinet was an old package of sauce. Went to front desk and spoke with Gina. She apologized and said she would offer points to my account. As of today still do not have points The room was not real clean and the hotel is in need of an upgrade. I read some of the negative reviews and still decided to stay here anyway. The reviews were accurate based on what I experienced during my stay Very disappointed and not up to standard for a Marriott property
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Date of stay: June 2021
Rooms
Cleanliness
Service
Trip type: Travelled on business
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Response from Stephen P, General Manager at TownePlace Suites Scranton Wilkes-Barre
Responded 06 Jul 2021
I want to thank you for your feedback and let you know that we’ve reviewed the situation as described in your review. Our mission is to maintain best in class service for every guest and stay, and certainly apologize for the overall experience. Please know that value your feedback and have taken steps to ensure we meet that expectation for future stays. We appreciate your loyalty to Marriott and hope that we have the opportunity again to prove our ability to take great care of you and your guests. Points may take up to 10 business days to reflect in your account. Please contact me directly, if I can be of further assistance. Thank you, again.
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placidgirl2015 wrote a review Jun 2021
Toronto, Canada7 contributions6 helpful votes
Had to change rooms because first room the bathroom light was in the sink, TV not working and phone wires hanging with no phones. Second room ... dirty ... snack food on the floor and bedside light missing. This has changed my opinion of Marriott quality. Will never stay in a Marriott property again. Horrible horrible horrible. Can’t say it enough!
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Date of stay: June 2021
Value
Service
Sleep Quality
Room Tip: Don’t stay here
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Response from Stephen P, General Manager at TownePlace Suites Scranton Wilkes-Barre
Responded 27 Jun 2021
I want to again thank you for your feedback and let you know that we’ve reviewed the situation as described in your review. Our mission is to maintain best in class service for every guest and stay, and certainly apologize for the overall experience. Please know that value your feedback and have taken steps to ensure we meet that expectation for future stays. We appreciate your loyalty to Marriott and hope that we have the opportunity again to prove our ability to take great care of you and your guests. Please contact me directly, if I can be of further assistance. Thank you, again.
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Matt R wrote a review Jun 2021
Tampa, Florida42 contributions11 helpful votes
If you want to be close to downtown Scranton and have easy access to numerous locales, this hotel is right in the perfect place. Several restaurants are in walking distance and the views are gorgeous from your room. However, the hotel is poorly run. It is a dog-friendly hotel, but that also means lots of unattended dog poop outside the side entrances, to include one in the entry way that became embedded in the carpet. All of this mere feet from a designated dog waste bin. Despite being a non-smoking hotel, our room smelled of cigarette smoke the entire time, and I'm pretty sure our neighbors were smoking something one of the nights. Even with the windows open, we could not fully get rid of the smoke smell. Additionally, housekeeping straight up did not even come to our room one day. Perhaps this is a side effect of the pandemic and being short staffed, but even on the day they did come, they failed to replace all of the towels we had used. Finally, the breakfast at this hotel was the saddest thing I have ever seen. They might as well not have included it. Breakfast consisted of two varieties of yogurt, a few green apples, wrapped plain bagels, oatmeal packets of two varieties, and *maybe* pre-packaged blueberry muffins if you were lucky. Every time I went to get breakfast for my family, there were only a few of each of these items and I had to ask staff if they had any more in the back. They didn't even have the courtesy to provide bags to carry all this in. The orange juice that came out of the juice machine was just orange-flavored water. It was a pathetic effort at providing breakfast, to say the least. It's a shame because the hotel and rooms look quite nice, and the location is great, but it's clear that management does not pride itself on professionalism and providing the best experience to its guests. They need to better.
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Date of stay: May 2021
Cleanliness
Service
Sleep Quality
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Response from Stephen P, General Manager at TownePlace Suites Scranton Wilkes-Barre
Responded 27 Jun 2021
I want to again thank you for your feedback and let you know that we’ve reviewed the situation as described in your review. Our mission is to maintain best in class service for every guest and stay, and certainly apologize for the overall experience. Please know that value your feedback and have taken steps to ensure we meet that expectation for future stays. We appreciate your loyalty to Marriott and hope that we have the opportunity again to prove our ability to take great care of you and your guests. Please contact me directly, if I can be of further assistance. Thank you, again.
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Aaron G wrote a review Apr 2021
Fort Mill, South Carolina625 contributions84 helpful votes
The hotel is very simple inside and my room was clean. The only trouble is this property does not come with an oven which is a must if you're staying long-term. Well worth the rate. The location is good as its just a couple turns and you're on the Interstate. No ridiculous or over-the-top covid restrictions.
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Date of stay: March 2021
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
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Response from Stephen Policare, General Manager at TownePlace Suites Scranton Wilkes-Barre
Responded 05 May 2021
Thank you for staying with us. Safe travels
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sfkmom wrote a review Apr 2021
Crofton, Maryland106 contributions22 helpful votes
Lack of management oversight is evident in the poor housekeeping and general state of the rooms. I checked in around 8 p.m. after a very long and trying day. The lock on the first room I was assigned to flashed both red and green lights at the same time. When I couldn’t get the door open, I went back to the front desk and was told this meant the battery was dying. I dragged myself back upstairs, opened the door to the second room and found a pile of dirty laundry on the couch and bags of trash in the kitchen. Back to the front desk I went. The desk clerk went back upstairs to the third room. Everything looked good. She left. I unpacked. Then I went to flip the deadbolt and realized it was barely attached to the wall. At that point, I just gave up. Nail clippings in the bathroom. Some sticky stuff slapped on the glass shade of one of the lights. I asked to speak to the manager the next morning, but he was not available. I’ve left two voicemail messages, neither of which was returned. For management, my stay was in Room 321, the night of April 9. I’m a Bonvoy member you should be able to look me up, please do not leave a comment that you want me to contact you. I’ve tried.
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Date of stay: April 2021
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PRICE RANGE
US$81 - US$184 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
towneplace suites scranton wilkes-barre hotel moosic
LOCATION
United StatesPennsylvaniaMoosic
NUMBER OF ROOMS
110
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Frequently Asked Questions about TownePlace Suites Scranton Wilkes-Barre
Which popular attractions are close to TownePlace Suites Scranton Wilkes-Barre?
Nearby attractions include PNC Field (0.4 km), Shoppes at Montage (0.2 km), and Cinemark 20 and XD (0.5 km).
What are some of the property amenities at TownePlace Suites Scranton Wilkes-Barre?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at TownePlace Suites Scranton Wilkes-Barre?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at TownePlace Suites Scranton Wilkes-Barre?
Guests can enjoy free breakfast and a lounge during their stay.
Is parking available at TownePlace Suites Scranton Wilkes-Barre?
Yes, free parking is available to guests.
What are some restaurants close to TownePlace Suites Scranton Wilkes-Barre?
Conveniently located restaurants include LongHorn Steakhouse, Harvest Seasonal Grill & Wine Bar - Montage, and Akita Asian Cuisine.
Are there opportunities to exercise at TownePlace Suites Scranton Wilkes-Barre?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Does TownePlace Suites Scranton Wilkes-Barre have an airport shuttle?
Yes, TownePlace Suites Scranton Wilkes-Barre offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at TownePlace Suites Scranton Wilkes-Barre?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at TownePlace Suites Scranton Wilkes-Barre?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does TownePlace Suites Scranton Wilkes-Barre offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.