DoubleTree Resort by Hilton Hotel Lancaster
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Travel safe during COVID-19
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What you can expect during your stay
- All linens sanitised in high-temperature wash
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitiser available to guests & staff
- Stay-at-home policy for staff with symptoms
- Regularly sanitised high-traffic areas
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Updated 21/12/10 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from DoubleTree Resort by Hilton Hotel Lancaster
Updated 21/12/10 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#10 of 45 hotels in Lancaster
Location
Cleanliness
Service
Value
GreenLeaders GreenPartner
The DoubleTree Resort by Hilton Hotel Lancaster welcomes you with a warm DoubleTree chocolate chip cookie and a warm friendly smile. The hotel is located minutes from downtown Lancaster, Lancaster airport and within 1 hour of Harrisburg International Airport. Only 90 minutes from Philadelphia and Baltimore and with an onsite nine-hole golf course, this Lancaster resort is ideal for team meetings, conventions and social events with function rooms holding up to 1,200. Consider a wedding celebration in our elegant chapel and the open-air Palm Court atrium. Enjoy on-site recreational facilities including golf, tennis, swimming and many family activities. Relax in our guest rooms or two-room suites featuring comfortable Sweet Dreams by DoubleTree Bed. Stay connected with complimentary WiFi in your room and throughout public areas in this Lancaster hotel. Spacious suites offer sofa beds in the parlor and Accessible rooms are designed with plenty of space for easy movement.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Game room
Golf course
Indoor play area for children
Parking
Wifi
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Special diet menus
Vending machine
Water park
Karaoke
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Massage
Chapel / shrine
Concierge
Convenience store
Newspaper
Non-smoking hotel
Shops
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
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Room features
Air conditioning
Room service
Safe
Refrigerator
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Green
Languages Spoken
English
Location
Full view
Contact
2400 Willow Street Pike, Lancaster, PA 17602-4849
Getting there
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2135Reviews29Q+A100Room tips
Reviews
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Most Recent
We recently worked with Britney in Group Sales to reserve 10 rooms for a bridal party. She was helpful, courteous, and patient with us as we decided how to best accommodate our guests for my daughter's wedding. Britney was just the sunshine we needed when other wedding tasks at this Doubletree were beginning to feel cumbersome. Her sweet demeanor and positive attitude are certainly an asset to this venue. I was really appreciative of the time she spent ensuring customer satisfaction.
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Date of stay: August 2022
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel's Favourite
My car club held its annual major convention using this facility as our headquarters. Along with lodging, we had a number of banquet events here. Everything was excellent! Excellent staff, food, organization.
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Date of stay: June 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Stayed here for a family trip to Lancaster. We booked a 1 bedroom suite and it was plenty of room for us. The pool was fantastic, the kids loved it. It basically was a mini indoor water park. The grounds themselves were also gorgeous as well. A nice place to just walk around on a cool summer evening. The only issue we had while staying there was that the AC vents clearly are not cleaned often enough, so the bedding was covering in yuck when we got to the room. But they sent someone to the room and cleaned it and no problems after.
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Date of stay: August 2021
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We have stayed at this property on numerous occasions, and were never disappointed. Our recent visit kept the streak going! The location of the hotel is off the main routes in the area. It's convenient to many things, but has a country atmosphere. Our stay there was quiet and relaxing. We were warmly welcomed, and the staff continued to be friendly throughout our stay. We had a room on the 1st floor in the lower building. Our window faced the banquet area. Which in many locations could be a problem. But not here. There was a wedding reception Friday evening, but it was over by 10:00 pm, and all was quiet. The room was clean, and the a/c worked well. With no windows facing the exterior, the drapes kept it nice and dark even into the morning, so we could sleep in. No issues at all. We had decided to try out another place as a change of pace, but that didnt work out at all. We didnt bring our bathing suits, as the other motel had no pool. So it was just a minor disappointment that the hot tub at the Doubletree was out of commission, and appeared to be that way for some time. We enjoyed sitting out by the pond/lake in the evenings and mornings. A peaceful place to just relax and read. Next trip here we will not think twice about staying somewhere else. This is our goto place. As the old saying goes.... "if it ain't broke, dont fix it!". We don't see how you could go wrong by staying here.…
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Date of stay: July 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Super friendly staff. Common area well maintained. Rooms old and dated. Musty smell and loud AC. Hotel only provides room clean every four days. Overdue for room upgrades and furnishings. Limited food hours.
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Review collected in partnership with DoubleTree by Hilton
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
This was one of the nicest hotels for a conference/convention that I've ever been to. The rooms were comfortable. If you want a quieter room, I suggest requesting one facing out rather than facing the courtyard, although the views for those are lovely. My only complaint, and it's a minor one, is the bathroom was very small. Everything else was topnotch.
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Review collected in partnership with DoubleTree by Hilton
Date of stay: May 2022Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Our daughter and her fiancé had chosen this hotel for their wedding block sight unseen. It did not disappoint! Everyone was wonderful, friendly, and accommodating - just all-around tremendous customer service. We are familiar with the DoubleTree hotels; however we had no idea just how lovely and perfect this particular site would be. The lobby and atrium are beautiful, Cafe 24 is great, and everyone that used the pool area was very impressed. Add Starbucks and the Giant (among other conveniences) just across the parking lot / street and it was just an all-around perfect choice for home-base wedding weekend! Highly recommend…
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Date of stay: May 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
+1
We booked for the kids pool with the water slide, but the slide was removed. Our daughter still enjoyed herself but it was still a bummer. Pools were clean, warm. And large. They have pool toys in the kid area which is a nice touch. The hot tub is walled off, empty and maybe under construction. Our room is nice, but we didn’t have a book for room service or local restaurants. Room is insulated from outside noise. Even with an event going on we did not hear a thing. AC in the room was very loud when turning On and off. It was startling at night. Room had a large jet tub, but mystery stains around tub on walls and ceiling. The rest of the room was clean but a bit dated. The restaurant still has a very limited menu, so our dinner choices were disappointing. Dogs are allowed (pets) in the restaurant so the meal included barking. Front desk staff is great! Super friendly and kind. Grounds are beautiful and well kept. Overall not a super great experience for the price we paid……
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Date of stay: April 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Just to clarify a recent review, this hotel does not cater to kids, it simply makes kids welcome and provides separate areas to entertain them. That being said, i think that is awesome! Separate children's water play area for younger children, which was a great place for little ones and adults and older teens can use the adult swimming pool. Hotel was clean, front desk staff was awesome! Special thanks to the young lady that worked Saturday evening and Sunday morning, she was a doll. (sorry i did not get your name). Jon was also extremely helpful and a joy to meet. We ate in the restaurant, which serves a limited menu, and it served its purpose and was convenient. Like many businesses in the area they are short staffed but this did not detract at all from our stay. Some people mentioned no housekeeping, they have limited daily service. However, you can request touch up service and anything else and they will accommodate you. This also did not bother us as most hotels have been doing this since COVID. This is a great place for anyone wanting a getaway or even for business. Check hours of the restaurant and bar when you check in. Hours are limited and better to be prepared. It is a quick drive to all the attractions and is located in a nice quiet setting. This hotel has plenty of elevators running at different locations of the building and it handicap accessible in all areas. If we had any complaints it was the bed comfort. We had a great time and will return if in area.…
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Date of stay: April 2022
Cleanliness
Service
Room Tip: 1st or 3rd floor for auto handicap door access
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Nice hotel, great location, but clearly caters to kids. As a couple, we booked the golf package which allowed us to use the on-site course but beware - the package is 1 round per STAY, not DAY. I don't think we should be charged the golf rate per day if we can only get one round. The pool is like an amusement park - again, great for kids but sucks for adults. Would be nice to have a time for adult swim only so that others without kids can enjoy that amenity. Needless to say we did not use the pool. Also, prepare to have chocolate chip pancakes for breakfast with no other option except the traditional eggs, etc. Seems like just adding a waffle maker could fix that. Kids running in the hallways all times of day made it noisy. Yes, we were there during spring break but this hotel is marketed as an upscale golf resort so we expected a little more. Great location near attractions and outlet shopping. Summary: good hotel for kids, not adults.…
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Review collected in partnership with DoubleTree by Hilton
Date of stay: April 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
PRICE RANGE
US$169 - US$270 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
doubletree resort by hilton, lancaster hotel lancaster
FORMERLY KNOWN AS
Willow Valley Inn & Suites
LOCATION
United StatesPennsylvaniaLancaster CountyLancaster
NUMBER OF ROOMS
185
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Claim Your Listing Frequently Asked Questions about DoubleTree Resort by Hilton Hotel Lancaster
Which popular attractions are close to DoubleTree Resort by Hilton Hotel Lancaster?
Nearby attractions include Morr Range (0.7 km) and Kendig Square Movies 6 (0.9 km).
What are some of the property amenities at DoubleTree Resort by Hilton Hotel Lancaster?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at DoubleTree Resort by Hilton Hotel Lancaster?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at DoubleTree Resort by Hilton Hotel Lancaster?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at DoubleTree Resort by Hilton Hotel Lancaster?
Yes, free parking is available to guests.
What are some restaurants close to DoubleTree Resort by Hilton Hotel Lancaster?
Conveniently located restaurants include Willow Street Restaurant, Wasabi Japanese Restaurant, and George's at Kendig Square.
Are there opportunities to exercise at DoubleTree Resort by Hilton Hotel Lancaster?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Does DoubleTree Resort by Hilton Hotel Lancaster have airport transportation?
Yes, DoubleTree Resort by Hilton Hotel Lancaster offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at DoubleTree Resort by Hilton Hotel Lancaster?
Yes, dry cleaning and laundry service are offered to guests.
Does DoubleTree Resort by Hilton Hotel Lancaster offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to DoubleTree Resort by Hilton Hotel Lancaster?
Many travellers enjoy visiting President James Buchanan's Wheatland (6.7 km), 1719 Museum (formerly 1719 Hans Herr House & Museum) (2.6 km), and Trinity Lutheran Church (5.1 km).