Eden Resort and Suites, BW Premier Collection
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What is Travellers’ Choice?
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What you can expect during your stay
- All linens sanitised in high-temperature wash
- Face masks required for staff in public areas
- Hand sanitiser available to guests & staff
- Regularly sanitised high-traffic areas
- Staff required to regularly wash hands
Updated 20/11/06 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 20/11/06 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#6 of 44 in Lancaster
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Bronze level
At the Eden Resort & Suites, we offer everything you need, all in one luxurious spot, and our staff is here to make your stay an exceptional one. We offer many room types, including suites and villas to provide families or individuals extra space and comfort. If you’re hoping to have a more quiet getaway, our rooms on our adults-only floor are the perfect choice. Although we are ideally located near many local attractions, you won’t even have to leave the hotel to enjoy your stay because we have on-site dining, a lounge, a heated indoor pool, a fitness center, a sauna, and a heated outdoor and outdoor recreation complex.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Game room
Table tennis
Kids stay free
Electric vehicle charging station
Parking
Wifi
Hot bath
Pool / beach towels
Indoor pool
Outdoor pool
Heated pool
Shallow end in pool
Fence around pool
Sauna
Restaurant
Breakfast available
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Vending machine
Kids pool
Kids' outdoor play equipment
Pets Allowed ( Dog / Pet Friendly )
Free shuttle or taxi services
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Baggage storage
Concierge
Convenience store
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Picnic area
Sun loungers / beach chairs
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Additional bathroom
Housekeeping
Interconnected rooms available
Coffee / tea maker
Microwave
Flatscreen TV
Complimentary toiletries
Private balcony
Room service
Safe
Bottled water
Iron
Wake-up service / alarm clock
Refrigerator
On-demand films
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Family
Languages Spoken
English, Spanish
Hotel links
Location
Full view
37Car recommended
Grade: 37 out of 100
21Restaurantswithin 1 km
0Attractionswithin 1 km
Contact
222 Eden Road, Lancaster, PA 17601-4216
Getting there
Car HireSee all Lancaster car hire
5960Reviews102Q+A100Room tips
Reviews
Traveller rating
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Popular mentions
LOVED this hotel. We went with three generations, and everyone was accommodated. This was the weekend before the official outdoor pool opens, and Eden had the pool open much much the kids delight. Our 2 and 4 year old grandsons adored the splash park. too. The staff is super friendly, the grounds well kept. There were many types of rooms to accommodate grandma and grandpa , a family with kids and a single adult Uncle. There is a playground, basketball courts, bocce, shuffleboard. We could have stayed on the grounds and skipped the beautiful attractions nearby. This will be an annual family trip.
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Date of stay: May 2022
Rooms
Service
Sleep Quality
Helpful
Hotel's Favourite
We enjoyed our first stay since the COVID situation, Have been to this hotel many times. Pros: Villa Room was clean and looked recently updated (we are regulars) Still Pet Friendly Bunk Bed Villa room ideal for families of 4-5. Great Pool, and time slots well managed (people just need to be more understanding) I saw the pool water tested several times, well managed Free Ice Pops for Kids always a nice touch Dinner at Arthurs was good, with good service. For Pet rooms especially, I actually like the "optional" house keeping. Cons (I realize these are due to COVID and lack of employees so hopefully will improve next time) No waitress services around Pool, long wait at times at food/drink truck No Garfields No more prime rib Buffet at Arthurs Inconsistent quality of breakfast buffet (one day eggs runny, one day they were ok) Pool music should be more upbeat, more resort like. Many songs were slow like love songs. actually some depressing. Even Island music would have been better As I say most of these Cons I am sure will improve as the workforce gets back to normal so I was very happy with my stay and will definitely return.…
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Date of stay: July 2021
Rooms
Location
Service
Room Tip: Villas are great for Families especially those with pets
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1 Helpful vote
Helpful
Response from Eden Resort Team, General Manager at Eden Resort and Suites, BW Premier Collection
Responded 08 Aug 2021
Nick, thank you for your review. We appreciate all of your comments and feedback. When we are able to, we have poolside servers; otherwise, Splashers is just steps from the entrance to the Outdoor Pool. We're glad to hear that you will definitely return--we look forward to it. -Eden Resort Team
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We had a wonderful time at Eden Resort. Diamela at the front desk was particularly friendly and helpful. Thanks to her we got some extra time in the hot tub the morning of check out. Can't beat that! Everything was excellent. Clean too!
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Date of stay: May 2022Trip type: Travelled
Helpful
When we arrived the hotel elevators smelled like ganga. Kids and down the hallways. Friday night there was a prom, had not gone out, stayed in for the night. However Saturday night there was another prom, we got back to the hotel about 5:30, there was NO parking near our room, or anywhere the front or side where the Sheetz is. At almost $400.00 for the night, I was upset, went to front desk and finally was guided around to the back of the hotel, where the parking was minimal there also. I have no problem there were proms, however, there should be special parking for those teens since they are not a paying hotel guest. I was quite disappointed staying here, I don’t think I would return. My room had ants, killed a few dozen before I got to front desk for some repellent. The porch was filthy, leaves on the deck, outside door frame had mold. For the cost of the 3 night stay, I could have gone on a 7 day cruise. Kids had broken the auto sliding heavy doors to one of the entrances.…
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Date of stay: May 2022Trip type: Travelled
Helpful
Clean hotel with friendly and accommodating staff. We were in town for our anniversary. A surprise bottle of champagne on ice was awaiting us in our beautiful suite. Great location, close to outlet shops, restaurants and sight & sound theatre
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Date of stay: April 2022Trip type: Travelled
Helpful
Response from Eden Resort Team, General Manager at Eden Resort and Suites, BW Premier Collection
Responded 1 week ago
Don, thank you for your review and comments. We're glad that we could help you celebrate your anniversary. We hope to be able to welcome you back here soon. -Eden Resort Team
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PRICE RANGE
US$144 - US$235 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western premier eden hotel lancaster, best western premier eden resort and suites, best western lancaster, best western eden hotel, lancaster best western
FORMERLY KNOWN AS
Eden Resort and Suites, Best Western Premier Collection
LOCATION
United StatesPennsylvaniaLancaster CountyLancaster
NUMBER OF ROOMS
300
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Claim Your Listing Frequently Asked Questions about Eden Resort and Suites, BW Premier Collection
Which popular attractions are close to Eden Resort and Suites, BW Premier Collection?
Nearby attractions include Shoppes at Belmont (1.0 km).
What are some of the property amenities at Eden Resort and Suites, BW Premier Collection?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Eden Resort and Suites, BW Premier Collection?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Eden Resort and Suites, BW Premier Collection?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Eden Resort and Suites, BW Premier Collection?
Yes, free parking is available to guests.
What are some restaurants close to Eden Resort and Suites, BW Premier Collection?
Conveniently located restaurants include Champagne Sunday Brunch, Arthur's Terrace Restaurant, and Garfield's Restaurant.
Are there opportunities to exercise at Eden Resort and Suites, BW Premier Collection?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Eden Resort and Suites, BW Premier Collection have an airport shuttle?
Yes, Eden Resort and Suites, BW Premier Collection offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Eden Resort and Suites, BW Premier Collection?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Eden Resort and Suites, BW Premier Collection?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Eden Resort and Suites, BW Premier Collection offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.