We were attending a family wedding in Troutdale. Needing a place to stay we chose the Best Western because it was cost-effective. We were surprised that we had picked such a nice hotel sight unseen The staff was friendly and well advised us of the best drives to take. The Columbia River Scenic Drive was stunning: the interstate 84 takes one to the 30 which is a winding road that passes waterfalls, the Gorge and trails. There is parking at each. It was after a rain, with off trails to other water falls, so trails were muddy and us my sister and I knew they weren’t safe that way! The moss and flowers were extraordinarily beautiful. They directed us the little shops beyond the Troutdale arch: we found an artists co-op where we chatted and purchased. It was an excellent hotel to stay at…
Spent one night at Best Western Cascade Inn. Easy drive from PDX. Our room was quiet and clean. Check in and check out was very easy. The hotel is across the street from Wood Village Burrito which is highly recommended!! There’s a Fred Meyer and a Walmart Super Center close by, which made stocking up for the rest of our trip very easy.
We have stayed at several hotels over the years, multiple Best Western's included. This by far is one of the cleanest, friendliest, best in customer service hotel, yet. From the moment we checked in the agents were kind and courteous and engaging. From the front desk staff to the maintenance and guest services, we were greeted warmly and were often asked if we needed anything. The rooms were immaculate and everything was in wonderful working condition. There were complimentary games, internet, books, and coffee in the lobby. While we were swimming we were asked if we needed anything. We couldn't be happier with our stay. Breakfast was plentiful and warm and the cold, fresh items were delightful as well. The beds were comfortable with plush bedding. The carpet and walls were fresh as well. We felt like were were in a 5 star hotel with the service as well.…
We're Diamond Level at BW so we stay at a lot of their properties. BW employees are typically extremely friendly and helpful. Not so at this property, particularly the manager on duty on April 29th. We'll stay at another property when visiting Troutdale and write this BW location off.
The hotel was clean, well kept. Indoor pool and hot tub, with handicap accommodations. Good breakfast, friendly staff. A little noisy but easy freeway access. Very pleased to have stayed in this hotel. They also had a business center.
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