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A note from Hilton Portland Downtown
Updated 22/03/03
About
#50 of 164 in Portland
Location
Cleanliness
Service
Value
GreenLeaders Gold level
When searching for a downtown Portland hotel that is located in the heart of the city center and only a block away from the MAX Light Rail system, look no further than the Hilton Portland Downtown. Because we are so close to the MAX system, you will have easy access to many of Portland's premier attractions as well as the Oregon Convention Center. MAX also provides transportation to and from the Portland International Airport in just 30 minutes as well as to surrounding cities. Once you arrive at the Hilton Portland Downtown hotel, we hope that you will notice our efforts as a leader in sustainability, but if you don't, that is ok because "green" doesn't mean a different guest experience, just a friendlier experience. As of 2007, we are proud to be the largest Green Seal Certified hotel on the West Coast.
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Property amenities
Valet parking
Wifi
Fitness Centre with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Conference facilities
24-hour security
Paid public parking on-site
Paid wifi
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Wine / champagne
Banquet room
Meeting rooms
Baggage storage
Gift shop
Non-smoking hotel
ATM on site
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Housekeeping
Interconnected rooms available
Room service
Safe
Telephone
VIP room facilities
Wardrobe / wardrobe
Iron
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
On-demand films
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Centrally Located
Languages Spoken
English, French, Spanish, Arabic
Location
Full view
100Great for walkers
Grade: 100 out of 100
316Restaurantswithin 0 km
60Attractionswithin 0 km
Contact
921 SW 6th Ave, Portland, OR 97204-1124
Getting there
Union Station17 min
Car HireSee all Portland car hire
884Reviews17Q+A94Room tips
Reviews
Traveller rating
- 490
- 219
- 101
- 39
- 35
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Popular mentions
I stayed at the Hilton Portland Downtown for a meeting. The room was small, but functional. I had problems throughout my visit with the heating/cooling and eventually gave up. The room did get a bit hot during the day, but was fine at night. The meeting spaces were quite nice, some with great views of the nearby mountains. The hotel is centrally located and offers the opportunity to walk to most parts of downtown Portland. It's also a very short walk to the light rail to the airport.
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Date of stay: March 2022Trip type: Travelled
Rooms
Cleanliness
Service
Helpful
Response from General Manager, General Manager at Hilton Portland Downtown
Responded 3 days ago
We appreciate you staying with us and taking the time to share your thoughts. It's great to know that our beautiful views and event space added to your experience. However, we apologize for any issues with the AC/heat, and we'll look into this further. The next time you're looking for convenient, comfortable accommodations in the area, please come back to see us. Sincerely, Dwight Tabales, General Manager
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Hotel's Favourite
I had a difficult time making my hotel reservation from a different site - I called the Hilton to confirm, etc. I was really lucky that CHELSY @ the front desk picked up my call. What a pleasure it was to interact with CHELSY. Professional, articulate, every so pleasant, gave clear succinct responses to my question(s). CHELSY even addressed me by my last name - & I think once called me sir. How polite. She is a great ambassador for Hilton and Portland, OR. I hope that I get to meet her and thank her in person. Great job! Dr. DC Mayer
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Date of stay: July 2021Trip type: Travelled
Service
Helpful
The shower was covered in long human hair. Our room got changed. We were woke up at 1:30AM by security banging on the door to ask us if we knew the man sleeping outside our door. We did not. Cigarette butts on the carpet. No room servicing. No restaurant. Could order food at the bar only.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
Helpful
Response from General Manager, General Manager at Hilton Portland Downtown
Responded 2 weeks ago
Dear Donna, Guest feedback is always appreciated as we consider it to be a valuable learning opportunity. We sincerely appreciate you taking the time to share your experience with us. Please accept our apologies for not providing you with an experience that fits your needs and our own standards. We will use your feedback to continue improving our services and wish you safe travels on your next adventure. Sincerely, Dwight Tabales, General Manager
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Very tiny room with little available for making coffee or tea and no availability of snack foods or stores near by (for munchies). Sad decor, particularly in the lobby-lots of black and gray. Magnetic key stopped working three times--twice for me and once for my spouse. Understaffed at the desk to help guests. Shower did not drain well, although it was fixed promptly. "Post COVID" and everyone is struggling, but they could do better.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: May 2022Trip type: Travelled
Value
Rooms
Location
Cleanliness
Service
1 Helpful vote
Helpful
Response from General Manager, General Manager at Hilton Portland Downtown
Responded 2 weeks ago
Dear Mitchell, We're saddened to learn you did not enjoy your visit. Please accept our apologies for any disappointment with the in-room amenities and decor as well as for any issues with the shower. We'll look into your comments further. In addition, we apologize for any difficulty with the keys. It's important to keep them away from cell phones and similar devices. Should you be in the area again, please consider coming back to stay with us. Sincerely, Dwight Tabales, General Manager
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Beautiful decor in the lobby but rooms are small. Parking is also very pricey at $55 per night when I swear I read it was only $35. Receptionist had told me they can put a rollaway bed in my room. When I check in weeks later I find out that it was never a possibility. One of my party had to sleep on the floor that night bc no one was available that late to approve a comp’d room for the misinformation. Trey and Raymond were the ones who corrected this mishap for me. Otherwise it would have been a one star experience. Stoned young guy at the front desk who made me explain the situation to him for like 10 minutes sucked. He should be fired. Breakfast was only offered as a buffet for $25. Other options should have been available at such a big hotel. Sadly that made me miss Holiday Inns. Overall I wouldn’t come here again. There are so many hotel options that this experience was NOT worth it.…
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Date of stay: April 2022Trip type: Travelled
Room Tip: Location was fine. There a LOT of sketchy areas in downtown Portland and it goes from block to...
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Helpful
Response from General Manager, General Manager at Hilton Portland Downtown
Responded 3 weeks ago
Thank you so much for sharing your feedback with us—we really value your input and flagging up areas where we can further improve. We are so happy to hear that Trey and Raymond were able to help put things right. Please accept our deepest apologies for the misinformation and inconveniences you experienced during your time with us. It certainly is not the norm and we would appreciate a second chance to prove that to you. Sincerely, Dwight Tabales, General Manager
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PRICE RANGE
US$185 - US$246 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton portland & executive tower hotel portland, hilton portland and executive tower, hilton portland executive hotel, portland hilton
FORMERLY KNOWN AS
Hilton Portland & Executive Tower
LOCATION
United StatesOregonPortlandDowntown
NUMBER OF ROOMS
455
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Claim Your Listing Frequently Asked Questions about Hilton Portland Downtown
Which popular attractions are close to Hilton Portland Downtown?
Nearby attractions include Arlene Schnitzer Concert Hall (0.1 km), Portland Art Museum (0.3 km), and Oregon Historical Society (0.3 km).
What are some of the property amenities at Hilton Portland Downtown?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness centre.
Which room amenities are available at Hilton Portland Downtown?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Hilton Portland Downtown?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton Portland Downtown?
Yes, a parking garage, paid private parking nearby, and paid public parking on-site are available to guests.
What are some restaurants close to Hilton Portland Downtown?
Conveniently located restaurants include Mucca Osteria, Q Restaurant & Bar, and Southpark Seafood.
Are there opportunities to exercise at Hilton Portland Downtown?
Yes, guests have access to a fitness centre during their stay.
Is Hilton Portland Downtown located near the city centre?
Yes, it is 0.1 km away from the centre of Portland.
Are any cleaning services offered at Hilton Portland Downtown?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hilton Portland Downtown?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hilton Portland Downtown offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.