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Red Lion Hotel on the River Jantzen Beach

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909 N Hayden Island Dr, Portland, OR 97217-8118
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Traveller (350)
Room & Suite (333)
Dining (97)

About

#78 of 165 hotels in Portland
Location
Cleanliness
Service
Value
GreenLeaders Gold level
A cozy hotel in Portland - Red Lion Hotel on the River - Jantzen Beach Breathtaking river views greet you upon arrival at Red Lion Hotel on the River - Jantzen Beach. Our Portland waterfront hotel provides comfortable accommodations in a rustic setting just outside downtown Portland. Our accommodations provide a calm oasis on the water away from the hustle and bustle of the city. Each premium guestroom and deluxe suite serve as the perfect home away from home during your stay at our Columbia River hotel. Business guests will appreciate 36,000 square feet of flexible function space on the water. If you're coming by plane, our complimentary airport shuttle will provide safe and comfortable roundtrip service. Greet the day with an incredible breakfast at our onsite restaurant, the Jantzen Beach Bar & Grill, before enjoying a leisurely walk along the waterfront or a quick game of tennis on our Red Lion Court. Enjoy premium accommodations and amenities at a great value at Red Lion Hotel on the River - Jantzen Beach. TOP FEATURES AT OUR DOWNTOWN PORTLAND HOTEL: Restaurant & Lounge Swimming pool & whirlpool JB's Night Club​ Pets can stay for just $15 a night GET LOCAL AT NEARBY ATTRACTIONS With a prime location near Downtown Portland, guests at Red Lion Hotel on the River can enjoy both the liveness in the city and adventures in the Pacific Northwest nature nearby. Explore these attractions during your stay at our hotel in Portland. Delta Park Columbia River University of Portland Local craft breweries Theme parks
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Nightclub / DJ
Pets Allowed ( Dog / Pet Friendly )
Free airport transportation
Parking
Wifi
Hot bath
Outdoor pool
Heated pool
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Special diet menus
Vending machine
Free shuttle or taxi services
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Soundproof rooms
Air conditioning
Fireplace
Housekeeping
Private balcony
Room service
Microwave
Flatscreen TV
Safe
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
River View
Languages Spoken
English, Spanish
Hotel links
Special Offer:5% Off Or More
1467Reviews24Q+A100Room tips
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Pat M wrote a review Nov 2021
Portland, Oregon13 contributions4 helpful votes
We were staying at the hotel for three days for a Regional tournament and went to the Restaurant for dinner and there was a a couple with a huge dog not only in the restaurant but sitting at the table Howling as the server brought a plate. We were appalled, this was unacceptable and I am certain OSHA standards were broken. The staff said they were not allowed to say anything. Just another reason Portland is a place people are avoiding. I felt bad for the staff but they are under the thumb of their management. I will not stay here again and will not recommend it to anyone.
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Date of stay: November 2021Trip type: Travelled on business
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Response from Jacob Benjamin, Guest Services / Front Office at Red Lion Hotel on the River Jantzen Beach
Responded 3 weeks ago
12PatM, Thank you for the feedback and for conveying your concerns. While we are a pet friendly facility, this situation sounds as though it escalated above and beyond the parameters that are permitted. Thanks to the information your have passed forward to us as this will be a great training opportunity for our team so that we may better clarify to them the parameters of our pet policies. We apologize that your experience was negatively impacted and hope you will reconsider and try us again.
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Margaret A wrote a review Jul 2021
Seattle3 contributions1 helpful vote
Hotel's Favourite
One of the hotel employees, Siylla Singh, went above and beyond to help me retrieve my luggage from Alaska Airlines to meet my cruise departure time. It was an inconvenient time and I was grateful for the help.
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Date of stay: June 2021
Service
1 Helpful vote
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KFromOregon wrote a review Oct 2021
Florence105 contributions24 helpful votes
+1
I've stayed here in years past for work related events but this place has gone down hill. Where to start? 1. The heat in the room didn't work. When I first entered the room I thought the AC had been left on full blast, as cold air was pumping out and it was 63 degrees. No, that was the heat setting. I had to turn the heat/AC system totally off and rely on sunlight through the window the next two days to heat the room nicely, which it did. But it won't be pleasant for a person staying here on a cold day. 2. The internet was unreliable, which is an understatement. At a conservative estimate it probably went down about 50 times. Trying to do any kind of work in the room was extremely difficult (see photo). 3. I appreciate that there is no service for extended stays during Covid. I was happy to use the towels left in the bathroom. However the second towel was in threads and falling apart (ok, you really have to see this photo!). 4. The sink in the entry way didn't want to drain (and didn't have hot water) but thankfully the one in the bathroom was working (see photo). 5. There were odd stains - one on my bed spread, one on my co-worker's shower curtain (see photos), and a hole in the closet ceiling (see photo). 6. Normally when I get a room with two beds and it's only me I'm very careful to not mess up the unused bed. However, my extra bed was all wrinkled upon arrival and looked like somebody had been napping on it. 7. My co-worker's hair dryer seemed to be broken, melted, and a probable fire hazard (see photos) 8. Coming back from dinner another guest informed my party that someone's car had been stolen out of the parking lot and advised parking near the entrance, the only place that had cameras. I'm not commenting on the rooms overlooking the freeway, a construction zone, outhouses, and the homeless encampment immediately outside the hotel fence. These are not things that Red Lion can control. But if you put up with those things, you shouldn't have to put up with no heat, stains, torn towels, etc. etc. Totally unacceptable for a Red Lion.
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Date of stay: October 2021
Rooms
Cleanliness
Service
Trip type: Travelled on business
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Response from Jacob Benjamin, Guest Services / Front Office at Red Lion Hotel on the River Jantzen Beach
Responded 19 Oct 2021
Thank you so much for writing to us and our sincere apologies that this occurred during your visit. This is very disappointing to hear as we hold ourselves to a higher standard than this but rest assured, this will be addressed within our team and we will ensure the shortcomings that allowed this situation to occur are addressed. We definitely do not want your last memory of us to be one of dissatisfaction. We do not want you to be impacted by an experience that was unsatisfactory. We would love to invite you back to try us again at the conclusion of our renovations so you can see our brand new product. Please contact us directly at the hotel and we would be happy to arrange a room for you and provide a much more positive experience.
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William K wrote a review Aug 2021
1 contribution
This hotel looks amazing from the outside. Large hotel, pool, tennis courts (if your into that kind of thing) and a restaurant that is comparable in price to anything out in town. Get a room with a river view if possible. One downside possibly from Covid is the staff seems to be a little light. Our room was cleaned, probably 2 weeks before our arrival. Cobwebs in corners, dusty surfaces, and a multiple other items that looks like they were cleaned a while ago, and we had an open bottle of alcohol in the fridge on check-in. Parking is easy in the extra large lot and the security guard driving his golf cart around made us feel safer about leaving our car and trailer in the parking lot across the street from multiple homeless encampments that included a parted out car on blocks. Overall, the hotel and staff were nice but I think it would be wise to check rooms they are issuing to customers a little better.
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Date of stay: August 2021
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Response from Jacob Benjamin, Guest Services / Front Office at Red Lion Hotel on the River Jantzen Beach
Responded 01 Sep 2021
Dear williamkT7476YA, Thank you for sharing your feedback. We are sorry that your experience was not an amazing one. At the Red Lion on the River we strive to provide the best experience we can for our customers. We take our customers’ feedback very seriously. For our guests we always try to ensure our service quality is of top standards. We appreciate you taking the time to write to us and please feel free to reach out with any further comments, concerns or suggestions you have so that we can make yours and future guests' experience a better one. We would love the opportunity to regain your confidence. Thank you!
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Smokeyham wrote a review Aug 2021
California184 contributions157 helpful votes
The hotel is an aging convention hotel (I remember coming here in the early 1980’s and also from a pleasant stay in 2011) but the hotel has gone downhill. There is a long hike from the entrance where you unload your luggage to the one elevator that is located between the two accommodations wings of the hotel. Once at the floor where your room is you might well have an additional long walk. The hotel itself is in decent shape though it definitely is showing its age. Corridors are long and dark and the popcorn ceilings in the rooms bring back memories of an earlier time. There is a large contingent of homeless people camped just outside of the hotel’s property complete with a stripped car nearby. Despite the staff’s reassurances about safety on the first night that I was here there were two police cars, a fire engine, and an ambulance were called to deal with an incident in the hotel’s parking lot. Rooms that are not on the river side face the very busy I5 bridge crossing with constant road noise. Opening the sliding glass door and using the balcony is not an option due to the noise. The rooms are large and wifi quality was good (measured around 16 Mbps while connected through a VPN). There is no information in the room (i.e. no TV channel listing, room service menu, etc.). There is a large shopping center with Best Buy, Lowes, and other retail stores within driving distance, but few restaurants are nearby. Choices in the restaurant are very limited. For breakfast you order at a desk and they bring your food to you. The restaurant has been moved and no longer has views over the river. In fact, there is no view at all. The hotel is used by American Cruise Lines which embarks passengers for their Columbia River cruises. If you are part of that group then this would be a convenient hotel to stay at (the pier is right outside the hotel), otherwise I would look for somewhere else to stay.
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Date of stay: August 2021
Value
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Sleep Quality
Room Tip: Try to get a river facing room further (i.e. to the east) of the I5 bridge
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Response from Jacob Benjamin, Guest Services / Front Office at Red Lion Hotel on the River Jantzen Beach
Responded 01 Sep 2021
Dear Smokeyham, Thank you for your detailed review of your recent experience, we sincerely appreciate your feedback. We understand you have had some great experiences in the past at our facility and apologize if this visit fell short of expectations. We have exciting news in that the property is undergoing a thorough beautification project and we hope you will be enticed to come and see us again when the product is complete. We are confident you will be pleased with the upgrades. Thank you again for being our guest and we hope to see you again in your future travels.
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PRICE RANGE
US$103 - US$221 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
red lion hotel portland, red lion portland, portland red lion, red lion jantzen beach
FORMERLY KNOWN AS
Doubletree
LOCATION
United StatesOregonPortland
NUMBER OF ROOMS
320
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Frequently Asked Questions about Red Lion Hotel on the River Jantzen Beach
Which popular attractions are close to Red Lion Hotel on the River Jantzen Beach?
Nearby attractions include Jantzen Beach Super Center (0.8 km).
What are some of the property amenities at Red Lion Hotel on the River Jantzen Beach?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Red Lion Hotel on the River Jantzen Beach?
Top room amenities include air conditioning, a flat screen TV, and a fireplace.
What food & drink options are available at Red Lion Hotel on the River Jantzen Beach?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Red Lion Hotel on the River Jantzen Beach?
Yes, free parking is available to guests.
What are some restaurants close to Red Lion Hotel on the River Jantzen Beach?
Conveniently located restaurants include BJ's Restaurant & Brewhouse, Who Song & Larry's, and Jantzen Beach Bar and Grill.
Are there opportunities to exercise at Red Lion Hotel on the River Jantzen Beach?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Red Lion Hotel on the River Jantzen Beach have airport transportation?
Yes, Red Lion Hotel on the River Jantzen Beach offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Red Lion Hotel on the River Jantzen Beach?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Red Lion Hotel on the River Jantzen Beach?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Red Lion Hotel on the River Jantzen Beach offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.