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Crowne Plaza Cleveland Airport

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Traveller (45)
Room & Suite (21)
Dining (13)
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Overview
  • Excellent43%
  • Very good29%
  • Average16%
  • Poor7%
  • Terrible5%
Travellers talk about
“front desk”(80 reviews)
“the bell man”(5 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Crowne Plaza Cleveland Airport
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Rooms
01 Jul02 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (376)
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369 results
Traveller rating
154
109
58
28
20
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Time of year
LanguageEnglish
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154
109
58
28
20
Show reviews that mention
All reviewsfront deskthe bell manhotel restaurantroom was cleanvery nice hotelparking lotgreat customer servicebreakfast buffetcleveland airportshuttle driverpark and flymariabrittanybellmandanairlinelotion
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1 - 5 of 369 reviews
Reviewed 6 days ago via mobile

I stayed there for business. I got in later than expected, so I was extremely tired from a full day of work. I went to shower and noticed trash in the tub, and the toilet was used and unflushed. Too tired to try and switch...More

Thank Alicia R
Hotel's Favourite
Reviewed 10 January 2018

The excellent experience started with the prompt, friendly and professional transportation delivered by Dan. Great conversation and complete attention to our safety. Upon check in Maria K greeted us with a smile and genuine sense of hospitality. The food is above average for an airport...More

1  Thank sky g
Reviewed 1 week ago via mobile

Stayed one night for a wedding. The best part of our stay was the food served...delicious! However, they don’t understand that tea is NOT weak coffee. We were served hot water that had been run through a coffee machine...yuck! There was a coffee maker in...More

Thank Rebecca Y
Reviewed 3 weeks ago

Unforeseen circumstances landed me at this property and I can't thank the staff enough for all their assistance during my stay... especially Yari at the front desk and Scott on shuttle service!!! Both went above and beyond to accommodate my needs along with the front...More

Thank Alicia S
Reviewed 11 April 2018

Checked in and had a problem with the room maintenance was Prompt and also followed up to make sure I was satisfied... THANKS JOSE!!!! Housekeeper very friendly and the restaurant was above and beyond VERY DETAILED and NICE to the kids.THANKS

Thank Rosa P
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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Shuttle Bus Service
Business Centre with Internet Access
Room Service
Free Parking
Airport Transportation
Meeting Rooms
Banquet Room
Conference Facilities
Dry Cleaning
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$112 - US$182 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$112 - US$182 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (45)
Room & Suite (21)
Dining (13)
Pool & Beach (1)
Business Centre & Event Rooms (8)
Family and Play Areas (2)
Questions & Answers
Ask a question
Mandy M
16 June 2018|
Answer
Response from nicetryohio | Reviewed this property |
Yes, pool was in working condition as of Memorial day 2018
1
Vote
Mandy M
16 June 2018|
Answer
Response from nicetryohio | Reviewed this property |
Yes, pool was in working condition as of Memorial day 2018
1
Vote
CorfuCarol
10 April 2017|
AnswerShow all 2 answers
Response from Scott K | Property representative |
Hello, Yes, our shuttle runs 24 hours a day and is available based on current demand.
0
Votes
Room Tips
"First Floor"
Read review
"front side of building have balconies, backside not. 2nd floor was nice easy to take the stairs if elevators..."
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"quiet rooms"
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"Terrible shuttle service!"
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