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The Hickstead

Traveller (44)
Room & Suite (14)
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25 Nov26 Nov
1 room, 2 adults, 0 children
Standard Room
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Property amenities
Free Parking
Room Service
Wheelchair Access
Free High Speed Internet (WiFi)
Meeting Rooms
Business Centre with Internet Access
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Room features
Non-Smoking Rooms
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Getting there
Gatwick Airport20 km
Heathrow Airport59 km
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Reviews (534)
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All reviews lovely afternoon tea burgess hill wedding venue quiet location three course meal bed and breakfast function room two night stay car park classic lodges couple of nights the ground floor tea and coffee member of staff stayed one night good nights sleep brighton
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1 - 5 of 525 reviews
Reviewed today

First of all the negatives. The decore is tired, inside and outside of our room. The furniture, carpets and bathroom need replacing and the bed was hard and uncomfortable. Some new fluffy towels would be nice! This is where the negatives end. We visited for...More

Thank 1104BIB
Reviewed 3 weeks ago

We arrived on a beautiful afternoon for tea using a voucher we had been given. Hotel is tired and in great need of a makeover. Dining room was utilitarian and the carpet dated. Windows/doors also needed a wash and polish. China could do with replacing....More

Thank Travellingmouse123
Response from j0ell, Manager at The HicksteadResponded 3 weeks ago

I am sorry to read your review following a recent afternoon tea experience here at the hotel. I am obviously delighted that you enjoyed the tea experience along with our pleasant staff, but disappointed that you felt the ambiance and surroundings were not of your...More

Reviewed 4 weeks ago via mobile

Our afternoon tea was delightful. Being vegetarian there was only two options but both were delicious. The sone was the best that I have tasted lovely and fresh. The cakes were great and they changed one for us as it had a glaze and therefore...More

Thank daveandhazel
Response from j0ell, Manager at The HicksteadResponded 4 weeks ago

Thank you for taking the time to review your recent afternoon tea. We are delighted to hear you enjoyed your experience with us and appreciate your feedback. I will pass on your comments to my team and we hope we get the chance to welcome...More

Reviewed 5 October 2018

Stayed here this week for the first time in about a decade. It's not blatantly obvious, but I could sense that things weren't quite as they used to be. When we checked in, I think the grown-ups were having the night off and we got...More

1  Thank GarethH294
Response from j0ell, General Manager at The HicksteadResponded 8 October 2018

Thank you for your recent review. I am sorry that you felt things weren't quite as they used to be. I will be reviewing with my team in order to take corrective actions, training as appropriate. I am pleased you enjoyed our breakfasts. I do...More

Reviewed 20 September 2018

To celebrate "Fathers Day", my daughter presented me with an E voucher through 'buyagift' to experience "Afternoon tea for two at Classic Lodges Hotels UK wide". This meant we could chose any one of a number of hotels within that Chain across the country to...More

Thank Cotehele
Response from Paul T, General Manager at The HicksteadResponded 26 September 2018

Dear Cotehele Thank you for taking the time to review your recent Afternoon Tea. I am delighted to hear that you enjoyed your experience with us and I will ensure to share your kind comments with the team at our daily meeting. I hope we...More

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Questions & Answers
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28 August 2018|
AnswerShow all 9 answers
Response from jbennett3773 | Reviewed this property |
I went to a wedding at this hotel. The food was great, the staff are friendly and helpful. My room was clean and tidy. Personally I think TripAdvisor can sometimes be used to try to get something for nothing. All I can say... More
Laura H
29 August 2017|
AnswerShow all 2 answers
Response from Hickstead | Property representative |
Breakfast at weekends is 08.00 am to 10.00 am Saturday and Sunday . Monday to Friday is 7.00 am to 09.30 am
5 April 2017|
AnswerShow all 8 answers
Response from Radders2106 | Reviewed this property |
there was a kettle and tea/coffee making facilities in the rooms that we stayed in. We have been there 3 times and each time we had a kettle etc.
Room Tips
"I think some may have been refurbished - so ask"
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"This review was afternoon tea not staying at hotel."
3 weeks ago
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"A first-floor room would be best if you don't want to be disturbed by footsteps resonating through your..."
05 Oct 2018
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"Upper floor possibly best our ceiling had creaky boards."
23 Jun 2018
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US$109 - US$157 (Based on Average Rates for a Standard Room)
the hickstead hotel hicksteadthe hotel hickstead
United KingdomEnglandBolney
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