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The Ely Hotel

Overview
(A 30 London Road, Camberley GU17 9LJ England See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Restaurant
Room Service
Family Rooms
3 Star accommodation
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Rooms
30 Dec31 Dec
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (663)
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Traveller rating
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1 - 5 of 660 reviews
Reviewed 4 days ago via mobile

I visited the Ely to attend one of their Christmas party nights. The food, entertainment, service and general atmosphere were all first class and a great time was had by all. I would highly recommend visiting over the festive period. Will definitely visit again if...More

Date of stay: December 2018
1  Thank PhilharmonicDining
Reviewed 2 weeks ago via mobile

Honestly the worst meal ive had in a long time. It was a family meal on a sunday for my brothers birthday. This is what happened... Waitress didnt know the menu. Kids meal came with starters when we wanted it with mains with inedible mash...More

Date of stay: December 2018
Thank Kiera B
Response from ChrisM13613, Guest Relations Manager at The Ely HotelResponded 2 weeks ago

Dear Kiera B Please accept my apologises for the downfall in service. I have raised all your points with my team and I can ensure you that we are making every effort to resolve any issues with the meals when they happen. We hope that...More

Reviewed 3 weeks ago via mobile

Terrible food, sent mine back as they didn’t listen to what I requested to eat. Food mediocre it wasn’t as if they were busy then you could excuse it. Stay away. They charge a lot for it, you’d get better from the frozen counter in...More

Date of stay: November 2018
Thank juliedw2011
Response from ChrisM13613, Guest Relations Manager at The Ely HotelResponded 2 weeks ago

Dear Juliedw2011, Please accept my apologies for the service you received. Please feel free to contact me if you would like to discuss things further as we would really like you to have a good service with us.

Reviewed 10 November 2018 via mobile

Went here for last Christmas dinner with my mum to make it easier and less stressful Christmas, and it was terrible, the food they delivered was wrong to what we ordered and then when we complained we were made to feel it was our fault...More

Date of stay: December 2017
Thank danwG8918EH
Response from ChrisM13613, Guest Relations Manager at The Ely HotelResponded 2 weeks ago

Dear DanwG8918EH, I am sorry to read that you did not have a good experience last year for Christmas. We have made some great changes here at the Ely and we have really focused on delivering a better customer experience. Perhaps give us a try...More

Reviewed 30 October 2018

The actual place is lovely full of character and very cosy. The waiting staff were very attentive and were were served very quickly. I was a bit disappointed that they had decided to change their menu, as the menu on the website was not correct...More

Date of stay: October 2018
Thank Y1543TQdawnb
Response from ChrisM13613, Guest Relations Manager at The Ely HotelResponded 5 November 2018

Dear Dawn B, Thank you for the nice review. Sorry about the onions missing off the sausage and mash. I will make sure my chef knows about this and get this corrected. We do change our menu twice a year as we are moving into...More

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About
Description
The Ely Hotel is an excellent choice for travellers visiting Camberley, offering a quiet environment alongside many helpful amenities designed to enhance your stay. More As your “home away from home,” the hotel rooms include a flat screen TV. In addition, The Ely Hotel offers free breakfast, which will help make your Camberley trip additionally gratifying. The Ely Hotel makes getting online easy, with free wifi. And, as an added convenience, there is free parking available to guests. If you like pubs, The Ely Hotel is conveniently located near Crown and Cushion, Beefeater Rackstraws Farm, and Carpenters Arms. Enjoy your stay in Camberley! Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Room Service
Bar/Lounge
Breakfast included
Meeting Rooms
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Beachfront
Spa
Pool
Fitness Centre with Gym / Workout Room
Room types
Non-Smoking Rooms, Family Rooms
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
37
Price range
US$71 - US$131 (Based on Average Rates for a Standard Room)
Also Known As
The Ely Hotel Yateley
,
Ely Hotel Yateley
Location
United Kingdom > England > Surrey > Camberley
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
37
Price range
US$71 - US$131 (Based on Average Rates for a Standard Room)
Also Known As
The Ely Hotel Yateley
,
Ely Hotel Yateley
Location
United Kingdom > England > Surrey > Camberley
Photos
Traveller (70)
Room & Suite (35)
Dining (14)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
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Nearby RestaurantsSee all 131 nearby restaurants
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Nearby AttractionsSee all 36 nearby attractions
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Questions & Answers
Ask a question
barbaramaff
10 August 2018|
Answer
Response from trevor w | Reviewed this property |
This can only be answered by ringing the Ely I'm afraid.
0
Votes
barbaramaff
10 August 2018|
Answer
Response from Archiemeades | Reviewed this property |
I would contact the hotel but I'm pretty sure the answer is no
0
Votes
JuggerMort
31 July 2017|
AnswerShow all 8 answers
Response from Nigel H |
There's also etc on the menu and I'm sure the could accommodate, we found them very helpful.
2
Votes
Room Tips
"Rooms on the back side are quieter"
bernadettelucien4
26 Oct 2018
Read review
"Room 6 the sun into room in the afternoon ."
_teresacbd
25 Oct 2018
Read review
"If its warm weather check if there are any rooms with aircon/windows that open fully"
dekor
04 Sep 2018
Read review
"The rooms all looked fantastic"
acbrown244
14 Aug 2018
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