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The Grail Court Hotel

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Traveller (43)
Room & Suite (11)
Dining (3)
Overview
  • Excellent21%
  • Very good29%
  • Average15%
  • Poor15%
  • Terrible20%
3 Mar 2018
“overnight stay”
7 Jun 2018
“terrible hotel and not professionally staff...”
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Restaurant
Room Service
Bar/Lounge
3 Star accommodation
All hotel details
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (88)
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1 - 5 of 87 reviews
Reviewed 7 June 2018

first of all, rooms was dirty and smell like in old castles on 1800..... arrival day was okay and staff was friendly but after couples of hours i realized that You can not wait for a good attitude to yourself the room was on 3rd...More

Thank Вадим Е
Reviewed 5 June 2018 via mobile

Having stayed here for one night I can honestly say it is a complete dump and I will never stay again ! , The bathroom wasn't clean with hairs over the toilet , the shower hadn't been cleaned and the sink with toothpaste from the...More

1  Thank gordon8186
Reviewed 11 May 2018 via mobile

Booked last night with a member of staff on the phone who I asked for by name to do my booking as he is brilliant and makes sure my booking is as requested. The new manager obviously thinks she can lie that my room wasn't...More

3  Thank Edward C
Reviewed 29 April 2018

My son and I booked in for two nights to enjoy a tour of Marstons Brewery. We had a twin room and this hotel ticked all the boxes. Delicious breakfast, free parking and ideally located. You could whinge about a shared loo and shower but...More

1  Thank pds312018
Reviewed 31 March 2018

Stayed here in both January and March and both times the hotel has been great!! We stayed in room 14 on both occasions, which meant we didn't have the noise from the main street. The staff were absolutely loving and took an interest in talking...More

1  Thank Saraaaaah247
View more reviews
About
Amenities
Top amenities
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Room Service
Hotel Amenities
Free Parking
Breakfast included
Breakfast Available
Room Service
Non-Smoking Hotel
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$63 - US$87 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$63 - US$87 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Add Photo Photos
Traveller (43)
Room & Suite (11)
Dining (3)
Family and Play Areas (1)
Questions & Answers
Ask a question
313Jane26
20 May 2015|
Answer
Response from HotelManagement55 | Property representative |
Hi Jane, and thank you your question. The nightclub closed several years ago now and so as a consequence, there is no longer an issue with noise for our hotel guests. Kind regards, Hotel Management.
0
Votes
Room Tips
"3rd floow rooms didnt reach the wifi"
2 million years ago
Read review
"If elderly or infirm avoid a room on the 2nd floor as steep spiral staircase."
pds312018
2 million years ago
Read review
"ask for room 14 or 26"
Saraaaaah247
2 million years ago
Read review
"close to city centre and free parking"
andon2018
2 million years ago
Read review
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