Stayed 2 nights end August/ beginning September 2021. Three days beforehand received cautionary email warning us what to expect in covid times; two items of unwelcome information, one, that our room would not be serviced during our stay and two, that we would need to book a slot not only for dinner (reasonable) but also for breakfast, the first to protect the housekeepers (or, possibly, there were no housekeepers), the second to preserve social distancing (or, possibly, the dining room and numbers of staff were anyway too small for the number of bedrooms). I don't actually mind making my own bed and rinsing mugs and glasses in the wash basin (though in retrospect should have taken washing-up liquid and tea towel). Did get a bit depressed at the sight of 2-day old tea bags and milk pots in the waste bin. As for breakfast, we were told on check-in mid-afternoon that only slots available were 8 am and 9.30 am, neither of which were particularly convenient times for us. On the upside, £2.50 daily charge for in-room wifi was waived at check-in without us asking, but just as well as they clearly didn't want us lingering round their limited public space (also no mobile reception except at the top of the car park but this is obviously not the fault of the hotel). No help to get our luggage upstairs. We had twin room number 11. Rather small once the little shower/ toilet had been carved out of it, but adequate. Wardrobe, desk and chair, bedside tables with lamps, a tiny couch, more to perch on than for relaxing. TV mounted sidewise-on to the beds but could be viewed from the couch. Tea, coffee, biscuits. Garden view. A bit of a squeeze into the shower. Nice towels and toiletries. No soundproofing. More covid rules made clear once we reached the room, in particular that we must avoid any overcrowding by presenting ourselves no more than five minutes before nor five minutes after our allocated restaurant slot. So no chance of a pre-dinner drink in the bar or lounge presumably; we already knew it was not possible to order drinks at the bar, and we had seen tables being laid for dinner in the lounge, when we had had an earlier drink there (though driven away fairly quickly by Radio 2, not to our taste). Then a terrible faux pas on our part. No-one manning the 'Wait HereTo Be Seated' sign outside the lounge and we eventually got worried we would miss our dining slot, coming to the conclusion the sign was maybe for non-residents arriving without reservations, therefore made our way through the lounge to the dining room where we could see a staff member serving other guests, only to be royally ticked off and sent back to wait. In the end we were taken to the very table my husband meant to enquire about. But this embarrassing experience in front of other guests meant we were walking on eggshells for the rest of our stay, in case we should get something else wrong. The meal the first night was very good; confit lamb for me, pork belly braised in cider for my husband. He said it was excellent. Less good the second night; pasta with sun-dried tomatoes, spinach and a bare half-teaspoon of pesto had no flavour at all. But very nice desserts, prettily served. Continental breakfast consisted of a warm mini-pastry, orange juice, choice of cereals, choice of white or wholemeal toast with butter, choice of preserves, tea or filter coffee. More than adequate. Anything else charged extra. Vegetarian fried breakfast at £7 was very good. For one day we asked for a packed lunch and were asked whether we would like white or wholemeal bread and either cheese and pickle or ham and tomato. Each lunch packed separately, only one sandwich but also a slab of chocolate sponge cake, pack of mini cheese biscuits, pack of mini chocolate caramel fingers and a bottle of water, £7.50 per head. No fruit, but OK. As regards location, the Quantock hills are very beautiful and the road up over the top to Crowcombe via Quantock Common is a delight. But, in summary, 'anti-covid' measures being taken at this hotel were out of step with other places we stayed. Of course there may have been some history behind this heightened level of concern, and without doubt some visitors will be reassured to stay where anti-covid rules are strictly enforced. I should mention I saw cutlery being very carefully sanitised as tables were laid. We ourselves felt unwelcome but maybe by next season the owners will be able to view their guests less as virus vectors and more as paying customers.…
I organised a family event here as an opportunity for us all to meet up after Covid. Having found the place on the internet, I spoke with Gareth about what was available, room and food wise & he was very friendly and helpful. My sister & I did a reccy mission for lunch and Combe House Hotel ticked all the boxes and so we booked it. On the day, everything was perfect, from the food to the service and I can't thank them enough for helping to make our Family get together such a success.
Have been staying here for a week, from start to finish our stay was perfect. We stayed in room 21 which was tastefully decorated and the most comfortable bed and pillows ever. Have orderd same online. All of of the staff were amazing and did everything they could to make our stay enjoyable. Food amongst the best we have ever eaten. Drinks very reasonably priced and nice selection. I have read some negative reviews on here to which I can only say, some people are never happy. Thank you all for lovely visit. Hope to see you again.
I was only there for pudding and coffee with friends who were actually staying there,but I thought it was awful...surly,unfriendly,unhelpful and not very Covid-aware. The food and rooms were apparently OK (though they expected you to pay extra for more milk on your porridge...yes,really!) There are much better,warmer,customer-friendly places to stay in Nether Stowey
I was invited to dinner with my cousin who was staying in the hotel. I felt rather embarrassed and sorry for him as the reception we got in the dining room was horrible. and he was wanting to give me a treat. The middle aged waitress, who showed us to our table.. made us feel like she actually disliked us… we were both very friendly from the start but she never smiled once or made us feel at all welcome … the same feeling came from the man, who was also in the office … wouldn’t want to go there again. I don’t understand how staff can be like this… it takes no effort to smile and surely would make their job experience much more pleasant.