Staff were welcoming, helpful and friendly. The room was large and very comfortable. The bed was a good size, as was the bathroom and toilet. Everything was clean. The facilities were excellent. I cannot fault this hotel for a weekend break.
Customer service was excellent. warm and welcoming nothing too much trouble. Based on a one night stay room was spacious, clean and comfortable. Tea making facilities okay however, two of everything not adequate particularly if you only like one choice.
This was our second time staying at this chain wasn’t disappointed staff very friendly and professional . Rooms were nice and clean more than adequate nice bathroom. Breakfast is in the beefeater fairly good rangé tasty sausages and great bubble and squeak.we had an evening meal …
stayed here before and very nice modern place , rooms are lovely and plenty space feel realy nice ,and beefeater is on hand for all your food reqirements ,staff friendly so will stay again next year for sure .
The staff were very helpful and cheerful, it was the Hotel itself that let it down, 1. the assessable was such but it was not accessable, we were asked if we would like a bath or wet floor room , picked the wet room, so far so good, bad point it was about three rooms as far away …
"soom rooms are a fair way from reception ."
"If you want assessable room ask for one near reception, some of the rooms are at the other end of the hotel."
"1st floor room 114 was quiet and situated away from the road, however no lift"
"If you have any special requests i.e. ground floor room or quieter location phone them once you have booked."