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Gate Lane Freshwater Bay, Freshwater PO40 9RA England
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Traveller (206)
Room & Suite (72)
Dining (20)

About

#2 of 2 hotels in Freshwater
Location
Cleanliness
Service
Value
Welcome to the Albion Hotel. We are a family run hotel located in the iconic Freshwater Bay, with fabulous rooms, being just a stone’s throw away from the beach. Located in West Wight, the hotel is perfect if you’re looking for a tranquil getaway to the Isle of Wight for a family holiday, business trip, short break or for any other special occasion.
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Property amenities
Free parking
Free internet
Pool
Bar / lounge
Beach
Non-smoking hotel
Shared lounge / TV area
24-hour front desk
Public wifi
Indoor pool
Heated pool
Restaurant
Breakfast available
Sun terrace
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Room features
Housekeeping
Private balcony
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
450Reviews5Q+A100Room tips
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Janet B wrote a review 19 Sep
Gloucester, England, United Kingdom18 contributions11 helpful votes
We really enjoyed our two night stay at this hotel generally . Great location with a balcony overlooking the bay . Large fairly standard room , linen and towels smelt amazing and bathroom spotless . My only complaint was that the package deal they offered ( £30 per person per day for breakfast and lunch ) was only available for the whole duration of your visit or not at all ,! After some discussion ( this would have cost us £120 ) we decided to opt for this , only to be told they were fully booked . It worked out okay and gave us more flexibility as we had a reasonably priced curry in the town , fish and chips on the beach by moonlight , and breakfast bits from Sainsbury's ( at this point a fridge in room would have been great for the smoothies and fruit pots ) for the grand sum of £50 !!, Overall a great stay and staff were helpful and obliging .
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Date of stay: September 2021Trip type: Travelled as a couple
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David T wrote a review 17 Sep
Exeter, United Kingdom96 contributions55 helpful votes
Good: Fantastic location, right on the beach, with good views. Large room with comfortable beds. Generally clean, but only minimal servicing - bins and tea tray. Beds not made and towels not changed unless you request before 10am. Large bathroom with good plumbing. The bathroom was so large that the resident spider remained undisturbed for the entire week! Nice indoor pool with clean changing rooms although spa not in operation (Covid-19). Bad: External appearance not up the expectations given by the website. Very tired and scruffy up close, with no clear indication where the entrance is. Reception uninspiring. We requested a sea view with balcony, which is what we got. Unfortunately the balcony was scruffy, with rusty railings and broken, uneven, dirty tiles. The balcony/terrace is completely open to use by others with no separation or barriers. Some staff unkempt to the point of being scruffy. No uniform appearance. It would appear that some had received minimal training, if any, on how to communicate with customers. Food is either Half Board or nothing. No Bed & Breakfast option. This is apparently due to COVID-19 and the need to dedicate a table for the duration of stay. Seems a con to me as there were plenty of unused tables. Very expensive for bland, uninspired menus. The breakfast menu was unchanged throughout the week. No choice of fruit juice, only orange. Choice of cereals. Kippers! The usual Full English. Toast. No yoghurt, fresh fruit or croissants available. Evening meal menus are rotated on a weekly basis. Every meal starts with Chilled Melon and Soup of the Day. A Pasta dish. Main course which is basic and uninspired. A choice of two sweets. We ate out several nights and had better food for similar prices, including drinks. If staying at this time, I would recommend taking breakfast cereal, milk and fruit juice to eat in the room and take other meals at the many restaurants or pubs on the island which offer better choice, value and service. Unfortunately there is no refrigerator in the room. The bar and lounge areas are down-at-heel and old fashioned. Hardly used by residents. As for the ‘Free WiFi’, it is a joke. Even the staff say they can’t get on the internet with it. Usually two bars showing on the WiFi symbol, but it just doesn’t work. Overall, the hotel needs massive investment in decor and some professional advice on staff training and catering to drag it from the 1970s into the 21st century.
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Date of stay: September 2021Trip type: Travelled as a couple
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Louisa wrote a review 15 Sep
Farnham, United Kingdom3 contributions
The Receptionist on arrival required my photo ID which I’ve never heard of. Balcony had loads of cobwebs, spiders, algae and rust and the view of the terrace from there showed dead plants in pots. Wasn’t told anything about the amenities, etc on arrival and there was no information in the room either. You don’t have your room or bathroom cleaned unless you ask reception - they blame COVID of course. One evening we couldn’t find the barman or Receptionist so we gave up on having a drink in the completely empty lounge and went to bed. We didn’t eat there as you have to pay for breakfast and dinner which is ridiculous. Found the door locked at 9pm, nobody in Reception as usual so went in the lifts but couldn’t find the way to our room as there are absolutely no signs anywhere for anything! Eventually found a Receptionist (I think there are two who split the job between them) and was told how to get back using the stairs as there isn’t a lift. It’s like going back to the 80s for decor and I could see where moths had eaten the carpet in the bar! I feel this Hotel needs loads more trained staff, updating, signage, more information written down, better meal choices and to charge half what they do. I paid £196 a night but I don’t really know what for!
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Date of stay: September 2021Trip type: Travelled as a couple
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MBA wrote a review Aug 2021
3 contributions
I am sad to write this review. My partner and I took our teenagers away for the weekend to what looked like a fabulous hotel in a fantastic location. Sadly, the hotel, although the location was stunning was severely run down and lacking in staff. They have a wonderful terrace overlooking the sea, but you'r not allowed to use it. This meant there is NOWHERE to sit outside on the property. Not what I would expect for our £400 a night. The pool was great, and it is for that I have given it 2 stars. Mike was our saving grace. He seemed to do everything, reception, bar, phone...... There was no fridge in the room, which was a pain and the decor is seriously in need of updating. The balcony was filthy and the kettle had seen better days. The beds were comfy and clean though and the bathroom was huge. Its it such a shame, it really needs some TLC and it could be as good as it deserves to be.
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Date of stay: August 2021
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Simon D wrote a review Aug 2021
6 contributions1 helpful vote
Starting with the positives, the location is amazing, right on the beach. Some staff were lovely, notably Leigh and it has an inside pool so kids can swim whatever the weather (but jacuzzi is cold and no sauna, just a hole in the wall). The negatives - tired, tired, tired hotel inside and out charging crazy high prices for the service. Everything is dated, and threadbare in places. It seems the staff rotate through every position (waiter/waitress one day, room cleaner the next, kitchen porter the day after) meaning no-one is expert at any role and mediocrity infects everything. Rooms are large but tired - fixtures and fittings old, toilets hard to flush, tiles broken outside on the large terrace, spiders webs in reception etc. Random prior guest's forgotten socks under beds (in 2 different rooms). The food was below average, and that is hard to do. Zero flex in breakfast items and a bland dinner menu - Meat and 2 veg as my parents would say, with Melon as a starter for every meal and 90GBP for 2 adults and 2 kids !! At breakfast you can have cereal and a hot breakfast. But it is filter coffee, weak tea and disintegrating scrambled eggs (packet mix maybe). At breakfast you are offered Orange juice which is poured from a small jug (after being decanted from a large carton). Can you keep the jug on the table to refill yourself - No. Can you have apple juice instead - No. Can you have a latte or cappucino - No. It took us 30 minutes 1 day to get toast with our breakfast, and it was cold. Always cold toast, like they have a 2 slot toaster for a hotel kitchen. At dinner, despite being a hotel guest you have to pay for your drinks when they are brought to your table (if they can get the credit card machine to work with the slow wifi). Not after the meal once kids have had a few soft drinks, or adults want a G&T or two....nope, each time you ask for a drink you are presented with a card machine. Room cleaning - we were told on check-in that room cleaning was deliberately sparse for Covid reasons (despite being paid for), but beds can be made and room hoovered 'if you REALLY want it' each day, just ask before 10am each day. I agree with the sentiment of safety, the application and rationale were very poor (Issues with the tube lines in London - What ? See image of letter). We asked on day 1 for cleaning each day, but after it not happening on day 2 we had to re-ask and were felt to feel like a nuisance ! The whole thing felt like a joke, and would have been funny is it wasn't soooo expensive. Avoid if you can and spend your money more wisely.
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Date of stay: August 2021
Location
Cleanliness
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Room Tip: Unless you like 1960s decor, food and service, avoid any rooms. Book elsewhere
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PRICE RANGE
US$79 - US$228 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
albion hotel freshwater
LOCATION
United KingdomEnglandIsle of WightFreshwater
NUMBER OF ROOMS
41
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Frequently Asked Questions about Albion Hotel
Which popular attractions are close to Albion Hotel?
Nearby attractions include West Wight Alpacas (4.6 km), Tapnell Farm Park (3.1 km), and Mottistone Gardens (6.2 km).
What are some of the property amenities at Albion Hotel?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
What food & drink options are available at Albion Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Albion Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Albion Hotel?
Conveniently located restaurants include The Freshwater Coffee House, PO41 Coffee House, and On the Rocks.
Are there opportunities to exercise at Albion Hotel?
Yes, guests have access to an indoor pool during their stay.
Are there any historical sites close to Albion Hotel?
Many travellers enjoy visiting The Needles Battery (4.6 km), Hurst Castle (4.9 km), and Farringford Estate (1.0 km).
Does Albion Hotel have any great views?
Yes, guests often enjoy the harbour view available here.
Is Albion Hotel accessible?
Yes, it offers reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.