We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Five Lakes Resort

Traveller (603)
Room & Suite (149)
Dining (20)

About

Location
Cleanliness
Service
Value
Five Lakes Hotel, Golf, Country Club and Spa is a 4 star hotel offering some of the finest and most extensive health, leisure and sports facilities in the area. Set in 320 acres the 194 en-suite bedrooms overlook the attractive countryside and each is spacious and comfortably furnished. There is a choice of restaurants and bars. Leisure facilities include a luxury spa, indoor swimming pool, sauna, steam room and well-equipped gym. Golfers will enjoy the two 18-hole courses. Only an hour from London, and Stansted Airport, the hotel is ideal for both business and leisure guests
Read more
Property amenities
Fitness Centre with Gym / Workout Room
Pool
Room service
Free parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Banquet Room
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Golf Course
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Sauna
Wheelchair Access
Show more
Room features
Air conditioning
Refrigerator in room
Accessible rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
1 930Reviews
650Photos
30Q+A
100Room tips
Traveller rating
  • 533
  • 550
  • 394
  • 241
  • 214
Time of year
Traveller type
Language
  • More languages
  • Filter
  • English
Popular mentions
On our form it said you could use facilities from 12. When we arrived, was told at reception we could go to Starbucks within the hotel. We was told by the young man behind desk that our afternoon tea was at 1400, and our package is at 1530 and 1630 and dinner buffet was 1930.
Read more
This was a beautiful hotel but some of the Staff were quite rude. Sam the waiter was excellent nothing was too much trouble for him. Also the young lady and gentleman in breakfasts was very helpful. However the room could have been cleaner and we were there for a week and the
Read more
Stayed for 4 nights on a b&b basis as part of a group . Our room and bathroom very spacious and nicely furnished . The breakfasts were the usual help yourself style and portions up to you. Reasonable quality bacon and two type of sausages plus the usual. We did not use leisure
Read more
Response from Adriana Santoro H, Manager at Five Lakes Resort
Responded 2 days ago
Thank you for visiting Five Lakes Resort and taking the time to review your visit. It is great to know that overall you enjoyed your experience and your favourable comments regarding breakfast are noted – thank you. I have already informed our Head Chef and Food & Beverage Manager. Glad also that your accommodation met your expectations. As you have experienced, we are a large resort with lots of facilities and I regret that you did not have enough spare time to use our leisure facilities. I note your comment regarding newspapers and unfortunately, we do not offer this amenity any longer, although there are local papers in the main atrium. Sorry that you felt the location of the hotel to be rather remote. We find many of our guests feel that our countryside location is a positive for them Meanwhile, we do very much hope that you might return in the future. Kind regards  
Read more
A big resort with everything . Staff are so friendly. Rooms are a very good standard. The food is great. And the swimming pool plus sauna and steam room amazing. Really cannot fault it great stay will be back .
Read more
Response from Adriana Santoro H, Manager at Five Lakes Resort
Responded 5 days ago
Thank you so much for your fantastic review. We are delighted that your recent visit to enjoy the Future Cheer event was a positive experience for you. Thank you for taking the time to let our Trip Advisor Community know. We hope to welcome you back in the future. Thank you again.
Read more
We visited for Christmas with a large family including one member in a wheelchair. The disability access around the hotel was great, she was able to access the pool area but as she didn’t go in, I wouldn’t like to comment on the changing facilities and access into the pool.
Read more
Response from Adriana Santoro H, Manager at Five Lakes Resort
Responded yesterday
Thank you so much for your lovely review, following your visit over the Christmas period. Christmas is a very special time for family, and having read your feedback, it is very clear that you all had a thoroughly enjoyable and relaxing time and we are delighted that this was your experience. Your comments have already been shared with the team, who are pleased to hear your comments. . Thank you so much for taking the time to let us know. For Christmas this year - 2019, we are planning to spectacularly change our festive offering. Parts of the hotel will be transformed into a winter wonderland; and we are also introducing a circus theme for some of our Christmas joiner parties, with a Big Top in the arena. All details will be available on our website very soon. Thank you and with kind regards
Read more
Previous
Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event Rooms
Wonderful space in this suite
Twin room
crusty taps and mould under rim of sink.
sticky bedroom carpet
white stains on wood cupboard fronts
PreviousNext
12345630
Please see details, which I hope you find informative: Pedicure – 45 minutes £32 Foot rasp, foot soak, exfoliation, cut and file, phenomen oil applied, nourish cream applied, foot and leg massage, cuticle work, polish application. With kind regards
1 vote
Show all answers
I would suggest you call the spa direct as I am only a customer
0 votes
Can you check in before 3pm?
We couldn't....we waited while after 3pm, then went to the desk, and were told we could book in - we asked how come we weren't told, but they said it had just become available! Good Luck x
0 votes
Show all answers
Do kids eat free if we book a breakfast and dinner rate? thanks
We weren't offered any free children's breakfast or meals at all and we stayed 5 nights. Children aged 8&11.
0 votes
Show all answers
Are there hairdryers in the rooms
A hairdryer is available in each hotel room. Kind regards
0 votes
Show all answers
PreviousNext
123456
"Beautiful Course and Hotel"
"Choose third floor it’s quieter"
"All rooms are of excellent standards"
"Please consider driving there and try to stay for at least two or more days."
"Village rooms are to be recommended"
PreviousNext
12345620
PRICE RANGE
US$94 - US$174 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza resort colchester five lakes hotel tolleshunt knightscrowne plaza resort colchester 5 lakes five lakes hotel countryfive lakes resort countryfive lakes hotel essex
LOCATION
United KingdomEnglandTolleshunt Knights
NUMBER OF ROOMS
194
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing