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Best Western Brook Hotel, Felixstowe

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Traveller (54)
Room & Suite (28)
Dining (20)
Overview
Orwell Road, Felixstowe IP11 7PF England See on map
AMENITIES
Free Wifi
Free Parking
Non-Smoking Rooms
Restaurant
Room Service
Bar/Lounge
Wheelchair Access
3 Star accommodation
Reviews (262)
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260 results
Traveller rating
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92
61
26
30
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Time of year
LanguageEnglish
51
92
61
26
30
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All reviews sunday carvery off road parking sea front walk into town comfy bed pleasant stay tea and coffee cooked breakfast yogurt bar staff roast seafront hazel disco cleaners
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1 - 5 of 260 reviews
Reviewed 3 days ago via mobile

This is our second visit and what a lovely second visit we had. The room was beautiful and the staff very friendly. Price is very good and the breakfast is lovely. We will definitely be back. The building is old but has lots of charm....More

Thank 585linzid
Response from Helen-Geere, General Manager at Best Western Brook Hotel, FelixstoweResponded 2 days ago

Dear Linzi, Thank you so much for your review, we are so pleased that you enjoyed your stay with us and we very much hope to welcome you back soon. We have been trying extremely hard to make positive changes in the last few weeks...More

Reviewed 1 week ago via mobile

Just wanted to get away for the weekend. Decent mid priced hotel with all amenities you could need, friendly staff and although all we had was breakfast the food was good. Easy walking distance to the town centre shops. Room was Twin room, spacious and...More

Thank Terry T
Response from Helen-Geere, General Manager at Best Western Brook Hotel, FelixstoweResponded 1 week ago

Dear Terry, Thank you so much for your review, we are so pleased that you enjoyed your stay here at the Brook. We do have a maintenance programme in place for 2019, which will hopefully eradicate the wear and tear - we very much hope...More

Reviewed 2 weeks ago

We stayed at the Brook on a Saturday night for a anniversary treat. When I booked via booking.com I commented that it was a surprise, they kindly replied to advise that we would be in one of the newly refurbished rooms. We were in room...More

Thank Journey574207
Response from Helen-Geere, General Manager at Best Western Brook Hotel, FelixstoweResponded 2 weeks ago

Thank you for your review, your feedback is very important to us and we have made sure that there are now new pillows in room 302 and our maintenance team have had a look at the television problem - I am so sorry about this....More

Reviewed 2 weeks ago

Nothing special a decent place to sleep overnight. Stayed here for 3nights and on the ladt night from a queen sized bedroom with a nice view of the street was shifted to a creepy small corner room a single bed without a television and view...More

1  Thank Yadhiraj
Response from Helen-Geere, General Manager at Best Western Brook Hotel, FelixstoweResponded 2 weeks ago

Thank you for your review, I have tried to look into why you would have been moved into the one single room in the hotel, but cannot find anything on our reservations system, I do apologise. All of our bedrooms do have televisions in them....More

Reviewed 3 weeks ago

Start of with the plus its a ten minute walk to the train station and less to the beach or town center it also has off road parking. The food is very good and the bed was very comfortable .Unfortunately that is it for the...More

Thank quentinb673
Response from Helen-Geere, General Manager at Best Western Brook Hotel, FelixstoweResponded 2 weeks ago

Thank you for your review, I am sorry that you didn't like the newly refurbished honeymoon suite - especially as you requested this room after seeing it last time that you stayed with us. I know that you did have tea and coffee facilities in...More

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About
Description
The BEST WESTERN Brook Hotel, Felixstowe is a privately owned 3 Star hotel located in the beautiful seaside town of Felixstowe. With free parking and an ideal location just a short walk from the town center, More beach and the train station the BEST WESTERN Brook Hotel, Felixstowe is a perfect base for visiting on business or for a leisure break. Why not explore some beautiful Suffolk Countryside in the neighboring towns of Woodbridge, Dedham, Flatford and the Essex villages. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Room Service
Meeting Rooms
Self-Serve Laundry
Wheelchair Access
Pool
Beachfront
Spa
Fitness Centre with Gym / Workout Room
Room types
Non-Smoking Rooms
Hotel class
Room types
Non-Smoking Rooms
Number of rooms
25
Price range
US$71 - US$101 (Based on Average Rates for a Standard Room)
Also Known As
Brook Hotel Felixstowe
Location
United Kingdom > England > East Anglia > Suffolk > Felixstowe
Hotel class
Room types
Non-Smoking Rooms
Number of rooms
25
Price range
US$71 - US$101 (Based on Average Rates for a Standard Room)
Also Known As
Brook Hotel Felixstowe
Location
United Kingdom > England > East Anglia > Suffolk > Felixstowe
Photos
Traveller (54)
Room & Suite (28)
Dining (20)
Nearby
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Questions & Answers
Ask a question
Alfie1957_12
13 July 2018|
AnswerShow all 4 answers
Response from paulshare | Reviewed this property |
Hi I think it's 7am weekdays, maybe later at weekend Best to contact hotel to check before booking
0
Votes
Helen w
1 November 2017|
Answer
Response from Tim M | Reviewed this property |
Check-in time starts at 2 PM Check-in time ends at 11 PM Minimum check-in age is 18 Check-out time is 11 AM
0
Votes
Helen w
1 November 2017|
AnswerShow all 2 answers
Response from Sally J | Reviewed this property |
I believe it’s a 2pm check in and 11am check out
1
Vote
Room Tips
"Ask for a refurbed room"
Journey574207
2 weeks ago
Read review
"avoid rooms above the bar and function room"
rsend
14 Aug 2018
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"Room 101 is a family room and is huge with a sofa bed and a big double/king bed with plenty of room"
davewI4806DL
17 Jul 2018
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"Take a coat or heater"
31garyr
25 Feb 2018
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