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Best Western Airport Inn & Suites Cleveland

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Traveller (35)
Room & Suite (17)
Dining (1)
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Overview
  • Excellent31%
  • Very good37%
  • Average18%
  • Poor7%
  • Terrible7%
Travellers talk about
“bob evans”(15 reviews)
“waffles”(25 reviews)
“room was clean”(31 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Free Airport Transportation
Suites
2 Star Hotel
All hotel details
Additional information
Offers from Best Western Airport Inn & Suites Cleveland
Special Offer: BOOK DIRECT & SAVE
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Offers from Best Western Airport Inn & Suites Cleveland
Special Offer: BOOK DIRECT & SAVE
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Rooms
04 Jun05 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (558)
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Traveller rating
176
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LanguageEnglish
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176
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101
40
43
Show reviews that mention
All reviewsbob evanswafflesroom was cleanindoor poolwaffle makershuttle servicefree shuttlestay there againvery nice hotelthe staff was friendly and helpfulpleasant staythe breakfast areafree breakfastfitness centergreat place to stayconvenient locationrock and roll hall
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1 - 5 of 545 reviews
Reviewed 3 days ago

These people are so nice, and this hotel is very comfortable and convenient to both the airport and the Interstate to get downtown. Our room was large and had nice amenities. The breakfast was terrific, much better than most free breakfasts at mid-priced hotels. The...More

Thank Jerry J
Response from Danny36108, General Manager at Best Western Airport Inn & Suites ClevelandResponded 2 days ago

Dear Jerry J. Thank you so much for being such a loyal guest to our hotel and for taking the time to share your thoughts about the hotel and our staff. Please know how much our restaurant staff appreciates being of service to you and...More

Hotel's Favourite
Reviewed 17 April 2018

During a horrible 30 hour experience with American Airlines and being stranded in an unexpected city at 4am we were lucky to find this Best Western. When we finally learned in the middle of the night that we were going to be stuck in Cleveland...More

Thank lunchhugsmom
Response from Danny36108, General Manager at Best Western Airport Inn & Suites ClevelandResponded 18 April 2018

Dear lunchhugsmom, Thank you for the great review I have shared your feed back with the staff and we will continue to do a great job. We hope you will come back and see us in the future :) Warm regards, Danny J. General Manager

Reviewed 3 days ago

We only sprayed for one night, but the hotel was very clean and the stuff was very friendly and helpful for check in/out. The rooms we're very nice and comfortable. Would definetly stay again on return trips!More

Review collected in partnership with Best Western
Thank JustAnotherDay04
Response from Danny36108, General Manager at Best Western Airport Inn & Suites ClevelandResponded 2 days ago

Dear JustAnotherDay04, Thank you so much for being our guest and taking the time to share your thoughts. I can't tell you how much your comments mean to myself and the entire hotel staff. We do all that we can do to help our guests...More

Reviewed 4 weeks ago

Recommend stay.. friendly staff. manager care about his customers . The room phone and television was not working. Came from home to the hotel to fix the problem. Will be back and I’m bringing friends.More

Review collected in partnership with Best Western
Thank giaw22
Response from Danny36108, Director of Sales at Best Western Airport Inn & Suites ClevelandResponded 4 weeks ago

Dear giaw22, Thank you for your rating of the Best Western Cleveland Airport Inn & Suites ! I'm pleased to hear what a positive impact Manger had on your experience and look forward to sharing your kind words with him. I know I speak for...More

Reviewed 4 weeks ago

The first time we stayed here was in October 2017 for our son's bday and the staff went out of their way to make it very special for him. This was our second stay and I can't really complain about my stay other than the...More

Review collected in partnership with Best Western
Thank carrie r
Response from Danny36108, General Manager at Best Western Airport Inn & Suites ClevelandResponded 4 weeks ago

Dear Caridad R, Thank you for your five-star rating and review of the Best Western Cleveland Airport Inn & Suits. It brought me great joy to read that you've become a repeat guest of ours and that you always leave satisfied! I'm glad to know...More

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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Airport Transportation
Breakfast included
Self-Serve Laundry
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$93 - US$163 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Kitchenette, Family Rooms
Details
Price range
US$93 - US$163 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Kitchenette, Family Rooms
Add Photo Photos
Traveller (35)
Room & Suite (17)
Dining (1)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Kamil S
19 April 2018|
AnswerShow all 4 answers
Response from Rosa P | Reviewed this property |
Yes all you have to do is make arrangements at the front desk and they will take care of you
0
Votes
BPayton25
17 December 2017|
AnswerShow all 3 answers
Response from BonnieInPA | Reviewed this property |
I have switched cards at check-in. But it would be best to call the location to make sure. they have a great staff at this location and I'm certain they can help.
0
Votes
Jaycee7200
22 June 2017|
Answer
Response from Kamil S |
Hi, I cannot answer your question because mine is exactly the same, I will land at 1130pm and I am wondering the same. Did you manage to use the shuttle from the airport ?
0
Votes
Room Tips
"Get a room on the West side to have windows you can see out of"
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"I don't recommend staying here as the staff has shown to not be honest or honorable."
Read review
"Select another property"
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"We paid a few extra dollars and got a large Queen Suite and were pleased with it."
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