Southern Sun The Ridge
4 Cnr President Avenue and N Highway, Emalahleni 1034 South Africa
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About
#2 of 11 hotels in Emalahleni
Location
Cleanliness
Service
Value
Within the Ridge Casino and Entertainment Resort in Mpumalanga lies Southern Sun the Ridge Hotel which offers the excellence that you have become accustomed to from Southern Sun. Located just off the N4 / N12 toll road from Johannesburg / Pretoria to the Kruger National Park and Mozambique, this is the ideal overnight stop on your way to the Mpumalanga Lowveld or Mozambique. The Ridge entertainment complex offers a wide variety of fun activities including shops, restaurants, cinemas, a ten-pin bowling alley as well as the casino tables and slot machines. The Highveld Shopping Mall adjoins the complex and offers a wide variety of retail options. Hotel residents receive 500mb per day free W-Fi.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Breakfast buffet
Casino and Gambling
Babysitting
Conference facilities
Meeting rooms
Wifi
Outdoor pool
Non-smoking hotel
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Location
Full view
39Car recommended
Grade: 39 out of 100
17Restaurantswithin 1 km
1Attractionwithin 1 km
Contact
4 Cnr President Avenue and N Highway, Emalahleni 1034 South Africa
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210Reviews2Q+A7Room tips
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The Ridge Hotel is always giving a high standard when it comes to service & cleanliness, Wifi also helps when with my work cause i've managed to do most of my work while in the hotel. The only thing I was not aware of which I've learned was the pre-ordering of Breakfast on the go especially when I have early meetings with clients. Overall, everything was more than perfect.
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Review collected in partnership with Tsogo Sun Hotels
Date of stay: March 2020Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The service level from the staff was excellent as well as the decor of the room. The breakfast was amazing and the staff went out of their way to cater for us as we were vegetarian. We could not sleep as the noise level from New Cafe was blasting until after 2 am in the morning. The hotel staff tried to accommodate us by change room but this did not change the noise levels. I would give the staff and the decor a rating of 8 but due to the noise level and not being able to sleep after all this is a hotel, the over rating will have to be 2. The poor rating is due to the noise level and not due to quality
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Review collected in partnership with Tsogo Sun Hotels
Date of stay: March 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
+1
We arrived at Southern Sun The Ridge whilst some of us were accommodated at the Stay Easy on the same property. This is the local hive for people of Middelburg. The rooms are spacious with a shower and for those staying at the Stay Easy you have breakfast at the hotel and dinner at Billy G or Cuban on the Go. Both restaurants were full and we had to wait. The staff was efficient and there was a large variety of meals on offer at Billy G including roasts, fish, chicken , salads and a variety of desserts. I can’t comment on Cuban on the Go as I did not eat there.
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Date of stay: February 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Our experience was awesome. We would definitely come again. Fromt the food, the rooms the staff. Everything was amazing. I like how everything is so close by from the mall, the movies, the games, nearby shops and safe parking. Splendid experience.
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Review collected in partnership with Tsogo Sun Hotels
Date of stay: February 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Caroline M, General Manager at Southern Sun The Ridge
Responded 13 Feb 2020
Dear Guest Thank you for choosing Southern Sun The Ridge as your hotel of choice. I am please that we were able to meet your expectations and you enjoyed your stay. Looking forward to welcoming you back in not so distance future. Kind regards,
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I stayed at the Ridge Hotel for one night and enjoyed it very much. The staff were very friendly during the check-inn proses and assisted me when ever i needed their help. I will definitely stay there again. Well done.
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Review collected in partnership with Tsogo Sun Hotels
Date of stay: January 2020Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Caroline M, General Manager at Southern Sun The Ridge
Responded 30 Jan 2020
Dear Guest We thank you for choosing Southern Sun The Ridge. I'm pleased that we were able to meet your expectation and you have enjoyed your stay. We truly appreciate your patronage and look forward to welcoming you back at Southern Sun The Ridge in not a distance future. Kind regards,
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Nice sleep over place. Restaurant staff not courteous, they could improve on hospitality Room TV was not working. No one bothered to even check if we were OK. Potter was not friendly, looked like he didn't want to be there
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Review collected in partnership with Tsogo Sun Hotels
Date of stay: December 2019Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Caroline M, General Manager at Southern Sun The Ridge
Responded 30 Dec 2019
Dear Guest We thank you for choosing Southern Sun The Ridge. Please do accept my sincere apology with regards to the below par service level during your stay with us. Your comment is seen in a very serious light and the matter has been discussed with all relevant department for improvement and consistency in standard of service future. We truly appreciate your patronage and look forward to welcoming you back at Southern Sun The Ridge in not a distance future. Kind regards,
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Had a great moment with my family and i am still waiting for my reward card.i Can recommend my friends to come over too, because its a lovely and clean hotel. Can come more and more. We love everything about the place and it was hard to check out
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Review collected in partnership with Tsogo Sun Hotels
Date of stay: December 2019Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Caroline M, General Manager at Southern Sun The Ridge
Responded 30 Dec 2019
Dear Guest Thank you for choosing Southern Sun The Ridge as your hotel of choice. I am please that we were able to meet your expectations and you enjoyed your stay. Please note that we do not issue rewards card anymore, however you will receive your membership number with your pin. You are welcome to come through any time as long as we have availability, we will gladly accommodate you and you are welcome to recommend to friends and family. Looking forward to welcoming you back in not so distance future. Kind regards,
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Cleanliness of the room am satisfied the only complain water or juice must be supplied when we check in.. Otherwise everything is satisfactory and ok. I would recommend your place to family and friends
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Review collected in partnership with Tsogo Sun Hotels
Date of stay: December 2019Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Caroline M, General Manager at Southern Sun The Ridge
Responded 30 Dec 2019
Dear Guest Thank you for choosing Southern Sun The Ridge as your hotel of choice. I am please that we were able to meet your expectations and you enjoyed your stay. I have also noted your comments with regards to water or juice on check in. We do provide arrival drink and it might have been a short fall on the day, which will be addressed with the team. Looking forward to welcoming you back in not so distance future. Kind regards,
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It is not at all to stay in this hotel during weekends, (mostly Friday and Saturday nights and some Sundays) if you intend to sleep an have some well deserved rest. Due to the location, which is within walking distance to the Highveld Mall and right on top of the Ridge Casino, there is alot of noise of music and screaming and partying depending on events happening at the Venue and or the News Cafe situated at the Food Court in the Mall, and gaming centre for kids. It is a great place to stay if you intend to join in the fun and partying because it is convenient for eating, with a wide choice variety of restaurants and interesting things to do for kids, a walk away to the shops in case you forgot to pack something, but not for resting on a weekend and early nights as the noise levels continue to after 02:00 in the morning on Friday and Saturday Nights.…
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Review collected in partnership with Tsogo Sun Hotels
Date of stay: November 2019Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The rooms were okay, there were noise on Tuesday from the pool until early hours or Wednesday the breakfast on Monday and Tuesday was bad bad. But it was great on Wednesday till Friday. Maybe you may need to check at improving the team that made breakfast on Monday and Tuesday
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Review collected in partnership with Tsogo Sun Hotels
Date of stay: November 2019Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Caroline M, General Manager at Southern Sun The Ridge
Responded 05 Dec 2019
Dear Guest We thank you for choosing Southern Sun The Ridge. Please do accept my sincere apology with regards to the noise during your stay and breakfast being below par level. Your comment is seen in a very serious light and the matter has been discussed with relevant department for improvement and consistency in standard of service future. We truly appreciate your patronage and look forward to welcoming you back at Southern Sun The Ridge in not a distance future. Kind regards,
Read more
PRICE RANGE
US$87 - US$110 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Ridge Hotel
LOCATION
South AfricaMpumalangaEmalahleni
NUMBER OF ROOMS
40
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Claim Your Listing Frequently Asked Questions about Southern Sun The Ridge
Which popular attractions are close to Southern Sun The Ridge?
Nearby attractions include Highveld Mall (0.2 km).
What are some of the property amenities at Southern Sun The Ridge?
Some of the more popular amenities offered include free wifi, a pool, and free parking.
Is parking available at Southern Sun The Ridge?
Yes, free parking is available to guests.
What are some restaurants close to Southern Sun The Ridge?
Conveniently located restaurants include Ocean Basket Highveld Mall, Nando's Highveld Mall, and Mugg & Bean.
Are there opportunities to exercise at Southern Sun The Ridge?
Yes, guests have access to a pool during their stay.
Are any cleaning services offered at Southern Sun The Ridge?
Yes, dry cleaning and laundry service are offered to guests.
Does Southern Sun The Ridge offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Is Southern Sun The Ridge accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.