We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Catalonia Royal Tulum Beach & Spa Resort

Save
Traveller (10922)
Pool & Beach (3083)
Storyboard
Ratings and reviews
GreenLeaders Platinum level
  • Excellent64%
  • Very good26%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“tapas restaurant”(265 reviews)
“italian guests”(123 reviews)
“la selva”(107 reviews)
View all reviews
What's included
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
Room Service
Suites
Poolside Bar
Fitness centre
Concierge
4 Star Hotel
Adults only all-inclusive resort, located in Xpu-Ha, Riviera Maya, on the Caribbean coastline. It is surrounded by native jungle trees, local plants, mangroves and cenotes - water springs where a diverse variety of flora and fauna can be found in an unspoiled habitat. It is just 25km...
View all hotel information
Location and contact
Carretera Cancun Chetumal Km. 264.5, Xpu-Ha 77790, Mexico
Hotel website
33,6 km to Cozumel Airport
View nearby attractions and restaurants
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Rooms
31 Jul01 Aug
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 6 partner sites to see rooms from US$501.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Xpu-Ha hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","ATTRACTIONS_CHECKOUT_SUPPRESS_INSECURE_SIGN_IN","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","SHOW_DISCLAIMER_ASTERISK","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "2cc4a5edd86341e5b3aa1f05cbf5f255", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":220209,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[79434116],"additionalContentIds":[],"pollCount":0,"checkin":{"day":31,"month":7,"year":2018},"checkout":{"day":1,"month":8,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":501,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"2cc4a5edd86341e5b3aa1f05cbf5f255","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":0,"lowestMetaPrice":501,"additionalPartner":false,"highestMetaPriceDisplay":0,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":-1,"lowestMetaPrice":501,"highestMetaPriceDisplay":-1,"hotelName":"Catalonia Royal Tulum Beach & Spa Resort","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjJjYzRhNWVkZDg2MzQxZTViM2FhMWYwNWNiZjVmMjU1IiwiQUlLIjoiYmI2ZTMxY2ZjMjAxNDY3ZmJmNmIwZDYzNGYwOGVjODUifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "31/07/2018", "checkOut": "01/08/2018", "lowestPrice": "US$501", "hasDates": true, "hacComplete": true, "contentIdMappings": {"79434116":"CheapTicketsEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (8 123)
Filter reviews
4 289 results
Traveller rating
2 353
1 319
430
131
56
Traveller type
Time of year
LanguageEnglish
More languages
2 353
1 319
430
131
56
Show reviews that mention
All reviewstapas restaurantitalian guestsla selvaroyal grilllunch buffetmargarita barangel fishvera clubplaya del carmenpool partyeither directionjungle settinghoneymoon packagepool barwhite sandusa transferspillow menu
FilterEnglish
Updating list...
1 - 5 of 4 289 reviews
Reviewed yesterday

Had a fantastic stay at this hotel we upgraded to the privilege and were not disappointed. All the staff are fantastic always smiling and very helpful the Beloved restaurant has some fantastic food and the lounge area was simply the best just sit there and...More

Review collected in partnership with this hotel
Thank Javo58
Response from Catalonia_Caribbean, Director General at Catalonia Royal Tulum Beach & Spa ResortResponded yesterday

Dear guest, We cannot thank you enough for choosing us, I am so happy to hear that your experience was in line with our reputation for upscale and quality service. I will pass your comments along the team who will be very motivated to know...More

Hotel's Favourite
Reviewed 25 April 2018 via mobile

One of the best holidays we have ever been on . A truly magical experience from checking in until leaving the resort . Everything is included ; Towels , animals , fish , jungle , drink , food , amazing pool & hot tub overlooking...More

3  Thank Pashleywaketeam
Response from Catalonia_Caribbean, General Manager at Catalonia Royal Tulum Beach & Spa ResortResponded 12 May 2018

Dear guest, We appreciate the time you took to write this review regarding your recent stay at Catalonia it is always a pleasure to receive positive feedback from our guests. I will share your review with our team, who I am certain will be encouraged...More

Reviewed yesterday

The housekeeping & turndown schedule could improve. When they first cleaned our room one day, they took our pool towels (which apparently they replace at the evening turndown); when I called multiple times for towels because we were going to go back to the pool,...More

Review collected in partnership with this hotel
Thank nattyig
Response from Catalonia_Caribbean, Director General at Catalonia Royal Tulum Beach & Spa ResortResponded yesterday

Dear Natty, Thank you very much for your contribution, I regret to read the experience you had, I can assure you that the missteps mentioned have been addressed internally to ensure that they have not repeated that kind of experiences to our guests. Anyway, thank...More

Reviewed yesterday via mobile

We and our daughters arrived on the 26th June for a 2 week holiday. From check in to departure I cannot fault this hotel. The walk from reception to the beach along a beautiful white pathway/ with the rooms laid just back from the pathway....More

Thank Garry B
Response from Catalonia_Caribbean, Director General at Catalonia Royal Tulum Beach & Spa ResortResponded yesterday

Dear Garry, Thank you very much for contributing with your unforgettable experience, that path that you mention is called sacbé, it is a Mayan word that means sacred path or white path, thank you very much for your remakr. I will share your comment with...More

Reviewed 3 days ago

Our stay was very good, the food is good, without being exceptional. The rooms are clean and comfortable, but if you are on the first or second floor, the bathing suits and items that you put out to dry do not dry out because tthe...More

Thank Maki M
Response from Catalonia_Caribbean, Director General at Catalonia Royal Tulum Beach & Spa ResortResponded 2 days ago

Dear Maki, Thank you again for helping us to improve the Catalonia experience. We would like to thank the time you are taking to share your feedback. Please be assured that your comments and suggestions will be taken into consideration and that we will do...More

View more reviews
About
Awards & Recognition
GreenLeaders Platinum level
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Restaurant
Beachfront
Free Internet
Spa
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Hot Tub
Bar/Lounge
Adult pool
Outdoor pool
Details
Price range
US$200 - US$567 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Xpu-Ha
#3 Spa Hotel in Xpu-Ha
#3 On the Beach Hotel in Xpu-Ha
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$200 - US$567 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Xpu-Ha
#3 Spa Hotel in Xpu-Ha
#3 On the Beach Hotel in Xpu-Ha
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (10922)
Pool & Beach (3083)
Room & Suite (1058)
Dining (794)
Family and Play Areas (40)
Amenities (30)
Business Centre & Event Rooms (16)
Questions & Answers
Ask a question
Yadeira B
14 July 2018|
AnswerShow all 3 answers
Response from DiniEdmonton | Reviewed this property |
We did not rent a car. The local buses were easy to use to go to Playa del Carmen & we took tours.
0
Votes
Gabby P
14 July 2018|
Answer
Response from Michelle C | Reviewed this property |
Hi I didn’t see any algae and the beach is probably the same as you saw and it’s cleaned everyday hope that helps
0
Votes
Room Tips
"All rooms were great! We liked having a room closer to the pool and beach."
Read review
"Ask for close to beach as it could be a decent walk if you are near the lobby"
Read review
"Higher floor closer to the pool/beach"
Read review
"Ask for a high room - these are just above the treetops"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing