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Grand Sirenis Riviera Maya Resort & Spa

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About
Location
Cleanliness
Service
Value
Certificate of Excellence
The Grand Sirenis Riviera Maya Resort & Spa 5* is an astonishing complex, situated on the Mayan Riviera, just 20 miles from Playa del Carmen, and 1 hour from the airport at Cancun. Is in a class of its own due to its spectacular design. It brings to mind the ancient Mayan buildings; but at the same time, a moder, minimalist style which blends perfectly with the luxurious natural vegetation in the gardens.
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Property amenities
Pool
Restaurant
Business Centre with Internet Access
Fitness Centre with Gym / Workout Room
Room Service
Spa
Wheelchair Access
Hot Tub
Tennis Court
Children Activities (Kid / Family Friendly)
Free Parking
Paid Wifi
Paid Internet
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Outdoor pool
Breakfast Available
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Accessible rooms
Refrigerator in room
Minibar
Good to know
HOTEL STYLE
Safe
Family Resort
HOTEL CLASS
Location
Full view
Getting there
Cozumel Airport39 km
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Nearby restaurants
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Nearby attractions
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Reviews (16 542)
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13 370 results
Traveller rating
6 272
4 231
1 784
614
469
Traveller type
Time of year
LanguageEnglish
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6 272
4 231
1 784
614
469
Show reviews that mention
All reviews lazy river mayan beach ice cream parlour el rancho health bar hole in the wall a la carte restaurants fish frosted glass the lion king time share quiet pool water circuit beach bar main buffet spider monkeys each block
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1 - 5 of 13 370 reviews
Reviewed yesterday via mobile

Stayed at the Grand Sirenis for 11 days and all I can say is wow. The grounds of the hotel are beautiful one minute you are walking along the beach and the next you are in the jungle. The staff at the hotel work so...More

Date of stay: November 2018
Thank Lisaevenden23
Reviewed yesterday

Arrived late afternoon 23rd November. Check in was quick and efficient, and escorted to room on golf cart with cases. Room was on 1st floor in LLEK, walked in, lovely room, spacious, very clean and tidy, and everything we wanted. Lovely large bathroom with separate...More

Date of stay: November 2018
2  Thank pauljF8156PN
Response from GrandSirenisRM, Assistant Manager at Grand Sirenis Riviera Maya Resort & SpaResponded yesterday

Dear pauljF8156PN, First of all, we are so grateful that you took your time to write us your opinion. For Grand Sirenis Riviera Maya Resort & Spa is very important to know that our guests leave happy at the end of their vacation. We are...More

Reviewed 2 days ago via mobile

Myself & my girlfriend stayed for two weeks in early December 18. The hotel itself is clean, the grounds are beautifully kept and the staff were friendly. There are three main pools. One played party music and had games / activities, one played unbearably loud...More

Date of stay: December 2018
Thank RandySaintB
Response from GrandSirenisRM, Assistant Manager at Grand Sirenis Riviera Maya Resort & SpaResponded yesterday

Dear RandySaintB, Thank you for taking part of your valuable time to answer our survey and for choosing Grand Sirenis Riviera Maya for your recent vacations. For Grand Sirenis Riviera Maya Resort & Spa, is very important to know that our guests leave happy at...More

Reviewed 3 days ago

I'd read the very mixed reviews of this hotel and was slightly nervous as to what to expect. There was no need to worry as this hotel is excellent. Fairly swift check-in and then quickly escorted to our room. We had a superior room which...More

Date of stay: December 2018
4  Thank jonathanpA176PA
Response from GrandSirenisRM, Assistant Manager at Grand Sirenis Riviera Maya Resort & SpaResponded yesterday

Dear jonathanpA176PA, First of all, we are so grateful that you took your time to write us your opinion. For Grand Sirenis Riviera Maya Resort & Spa is very important to know that our guests leave happy at the end of their vacation. We really...More

Reviewed 3 days ago via mobile

This is our second time at this resort and still one of the best we have been to. Staff are friendly, food is amazing, lots to do for families and beaches are great. We will definitely go back a third timeMore

Date of stay: December 2018
1  Thank Coree M
Response from GrandSirenisRM, Assistant Manager at Grand Sirenis Riviera Maya Resort & SpaResponded 2 days ago

Dear Coree M, First of all, we are so grateful that you took your time to write us this opinion. For Grand Sirenis Riviera Maya Resort & Spa our job finish until our guests make us a feedback like you did. We are very thankful...More

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Questions & Answers
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Wendy A
12 December 2018|
AnswerShow all 2 answers
Response from cougarr66 | Reviewed this property |
this is up to your personal tipping habit, but here goes:housekeeper-300-400(for wk), drink service-100-150/day, waiters-breakfast,lunch,dinner in buffet 20-50 per meal,ala-carte 50-100. luggage guys 100. the resort gift... More
2
Votes
michael b
12 December 2018|
AnswerShow all 4 answers
Response from 329martinw | Reviewed this property |
Yes the safe would take a 10inch device OK
1
Vote
Katie B
11 December 2018|
AnswerShow all 3 answers
Response from asenath1 | Reviewed this property |
Yes they do!
1
Vote
Room Tips
"Highest floors will give you sea views. Be prepared for the timeshare visit request. All rooms are..."
pauljF8156PN
yesterday
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"Definitely third floor rooms. Everything else is fabulous"
canadamaus
3 days ago
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"All rooms are excellent the building by pool 1 is closer to amenities."
PaulG2421
3 days ago
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"Pay for the upgraded rooms"
hgrant12
4 days ago
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PRICE RANGE
US$157 - US$532 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand sirenis riviera maya hotel akumalgrand sirenis riviera maya hotel and spagrand sirenis riviera maya akumalgrand sirenis mayan beachgrand sirenis mexicogran sirenissirenis riviera maya
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaAkumal
NUMBER OF ROOMS
948
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