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    Grand Palladium White Sand Resort & Spa

    Carretera Chetumal-Puerto Juarez Km, 256-100 | Municipio Solidaridad, Akumal 77710, Mexico
    011 34 971 92 64 86
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    2017/12/24 2017/12/25
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     24 people are viewing this hotel
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    US$668
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    Traveller (3428)
    Pool & Beach (966)
    Room & Suite (621)
    Overview
    • Excellent57%
    • Very good26%
    • Average11%
    • Poor4%
    • Terrible2%
    Travellers talk about
    “ribs” (207 reviews)
    “imperial suite” (21 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Kids Club
    Butler Service
    Shuttle Bus Service
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Grand Palladium White Sand Resort & Spa
    Special Offer: EXTRA SAVING:10%OFF!
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    Rooms
    24 Dec25 Dec
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (2 952)
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    1 - 5 of 1 681 reviews

    Reviewed yesterday

    We have previously stayed at the Palladium resorts in Jamaica and in Punta Cana and now at the White Sands. I thought the others were good but in all honesty I wish I had spent 10 weeks in this resort. Everything was fabulous food, restaurants;...More

    Thank Tony L
    Reviewed 2 days ago

    This resort is a great value. We stayed in the adults only area, which is kind of small and a bit quiet (just fine). Bar tenders in this area are more attentive! Loved the spa and how big the resort is. Fun to just go...More

    Thank E N
    Response from Rosa R, Director de Relaciones con Clientes at Grand Palladium White Sand Resort & SpaResponded yesterday

    Dear Guest, Thank you for writing this fantastic review about your stay in January. It was lovely to welcome you in our adults and knowing that our you received attentive services from our great staff. Since your last visit, we renovated this Hotel, that is...More

    Reviewed 4 days ago

    Just got back from 7 nights at the White Sand Resort & Spa. Had a fantastic time. We stayed in a Junior Suite which was perfect for 2 people ( could have fit a few more on the sofa sleeper). Our room was located in...More

    Thank Caralyn S
    Response from Rosa R, Director de Relaciones con Clientes at Grand Palladium White Sand Resort & SpaResponded 2 days ago

    Dear Caralyn, We are full of satisfaction by reading your message and knowing, that your stay with us was wonderful and relaxing! From enjoying a perfect room, great pools and beach, and delighting the creations of our chefs in our restaurants, it really sounds like...More

    Reviewed 5 days ago

    Part 1: Vacation Sadly this is a late review, but much well deserved. We came for my Husband’s and I’s Wedding Sept 2 to Sept 9th 2017 week. We originally booked Royal Suites, but because of renovations (As we booked a year early for our...More

    1  Thank Starend
    Response from Rosa R, Director de Relaciones con Clientes at Grand Palladium White Sand Resort & SpaResponded 4 days ago

    Dear Starend, Thank you so much for allowing us to be parto f your wedding memories. It was a real pleasure to welcome you and serve during this special trip, and we are very happy to know that all your friends and family enjoyed the...More

    Reviewed 1 week ago

    We booked this for our honeymoon after spending thousands of pounds for a resort I would class as a 4* not 5*. On arrival after a 15 hour journey we were given a room that smelled of mould and was dirty also with no water...More

    1  Thank Rachel D
    Response from Rosa R, Director de Relaciones con Clientes at Grand Palladium White Sand Resort & SpaResponded 1 week ago

    Dear Rachel, First, please we want to thank you for giving us the privilege to welcome you for Honeymoon, we know how valuable your holiday time is and we are grateful for the time you took to share your comment with us. It is a...More

    Barcelo Maya Palace
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    Grand Palladium Kantenah Resort & Spa
    5 857 reviews
    #6 of 22 hotels in Akumal
    0,3 km
     
    About
    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Free Parking
    • Beachfront
    • Room Service
    • Free Internet
    • Spa
    • Bar/Lounge
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Room Service
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Spa
    • Bar/Lounge
    • Hot Tub
    • Tennis Court
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$259 - US$665 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 Top resorts Hotel in Akumal
    • #6 On the Beach Hotel in Akumal
    • #7 Spa Hotel in Akumal
    • #7 Luxury Hotel in Akumal
    • #12 Romantic Hotel in Akumal
    • #12 Family Hotel in Akumal
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 264
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Palladium Hotel Group, Hotels.com, Travelocity, Orbitz, Hotwire, HotelsforEveryone, Cancelon, TripOnline SA, Evoline ltd and getaroom.com so you can book your Grand Palladium White Sand Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Akumal
    • Also Known As
    • Grand Palladium White Sand Resort And Spa ,
    • Grand Palladium White Sand Hotel Akumal ,
    • Palladium White Sands ,
    • Grand Palladium White Sands Resort
    Add Photo Photos
    Traveller (3428)
    Pool & Beach (966)
    Room & Suite (621)
    Dining (440)
    Hotel & Grounds (1966)
    Family and Play Areas (57)
    Bathroom (50)
    Business Centre & Event Rooms (9)
    Nearby
    Nearby HotelsSee all 22 hotels in Akumal
    TRS Yucatan Hotel
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    .25 km away
     
    Barcelo Maya Palace
    7 578 reviews
    7.23 km away
     
    Grand Palladium Kantenah Resort & Spa
    5 857 reviews
    .28 km away
     
    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    saucyt75
    11 December 2017|
    Answer
    Response from annoncapecod |
    I am also arriving soon! I cannot post an email here. Send me a PM and I'll give you a contact
    0
    Votes
    Alia T
    4 December 2017|
    AnswerShow all 3 answers
    Response from Rosa R | Property representative |
    Hi Alia! What Ann meant with "pak n play" is the crib we have for the babies, make sure to request one, if you need it, ahead of time or mention it when you arrive at our Hotel front desk. Regards, Rosa... More
    1
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    Lamer1010
    2 December 2017|
    AnswerShow all 3 answers
    Response from brownx5 | Reviewed this property |
    Hi, it should be sunny with some rain, but when it rains its quite heavy, it should be around 25° to 27° in December so you shouldn't need heated pools..
    1
    Vote
    Room Tips
    "ask for a map of the resort so you can see what there is on all the site"
    Read review
    "get a suite if you require a separate bedroom from the kids."
    Read review
    "Block 54 is close to the lobby which is convenient for transfers between the 3 resorts, near the lake and..."
    Read review
    "Block 56 white sands is great for access to all sections of resort"
    Read review
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