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Grand Palladium White Sand Resort & Spa

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Traveller (3716)
Pool & Beach (1009)
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Overview
  • Excellent57%
  • Very good26%
  • Average11%
  • Poor4%
  • Terrible2%
Travellers talk about
“ribs”(212 reviews)
“imperial suite”(21 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
Additional information
Offers from Grand Palladium White Sand Resort & Spa
Special Offer: EXTRA SAVING:10%OFF!
Offers from Grand Palladium White Sand Resort & Spa
Special Offer: EXTRA SAVING:10%OFF!
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Reviews (3 161)
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884
516
236
100
46
Show reviews that mention
All reviewsribsthe salt water poolimperial suitefishcolonial poolel doradopunta emiliaa la carte restaurantsadult pooltravel clubbeach barone bedroom suitekids clubriviera sectioncolonial buffetsegway tourcolonial kantenah
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1 - 5 of 1 782 reviews
Reviewed 2 days ago via mobile

Just returned from a 10 night stay at White Sands & have had the best holiday here. We stayed in a Junior Suite ( 5727) which was extremely spacious & spotlessly clean, it was well equipped with a hair dryer,iron & ironing board,mini bar, safety...More

4  Thank Tina C
Response from Rosa R, Director de Relaciones con Clientes at Grand Palladium White Sand Resort & SpaResponded 2 days ago

Dear Tina, Thank you for sharing your amazing review with other Trip Advisor readers. We are glad that we have made your rest enjoyable in our well-equipped rooms, as well as delight your palate with our All Inclusive. It is also great to know that...More

Hotel's Favourite
Reviewed 3 weeks ago via mobile

Spend 17 night's with family (2 adults +2 kids) in Suite. This was my 4th. stay any Palladium group. Due to my flight I arrived to hotel approx. at 3 a.m. I contacted hotel in advance and asked for early check in. So when I...More

2  Thank Michal R
Response from Rosa R, Director de Relaciones con Clientes at Grand Palladium White Sand Resort & SpaResponded 2 weeks ago

Dear Thank you for trusting us your holidays and making Palladium your favorite Hotel chain. It was lovely welcoming you with your fantastic family and it was a pleasure providing you the early check in you needed upon arrival, delicious food and great facilities. You...More

Reviewed 3 days ago via mobile

We stayed at the white sands a few weeks ago and had a great time the resort has changed a lot the TRS has taken a lot of my favorite spots like the salt water pool and the riviera lobby now trs I am a...More

Thank Tony37093
Response from Rosa R, Director de Relaciones con Clientes at Grand Palladium White Sand Resort & SpaResponded 2 days ago

Dear Tony, Thank you for your honest review about your recent stay in our paradise and your home away home. We feel glad to know that you enjoyed your family holidays and truly appreciate that you continue recommending us so well. After reading your review...More

Reviewed 3 days ago

Just arrived from three weeks at white sands palladium. The Grand palladium resort is huge and you can use and enjoy all the facilities of the complex ( includes colonial & Kantenah). All the staff is very professional and helpful. The beach is great specially...More

Thank j0ka1981
Response from Rosa R, Director de Relaciones con Clientes at Grand Palladium White Sand Resort & SpaResponded 2 days ago

Dear 0ka1981, Thank you for staying with us, and trusting us to make your stay nothing less than Grand! We appreciate your kind recommendation of our complex as the perfect place for relaxation, for fun activities of entertainment and to receive a professional service form...More

Reviewed 5 days ago

Everything about this hotel is comfortable, meticulous and the staff is very professional , helpful and cordial. All you could hope for in an all-inclusive: a variety of pools, beaches, activities, bars and restaurants!More

Thank fgironda
Response from Rosa R, Director de Relaciones con Clientes at Grand Palladium White Sand Resort & SpaResponded 4 days ago

Dear fgironda, Thank you so much for sharing your wonderful experience with our readers. We truly appreciate the excellent description that you have done about the services, facilities and attentions that you enjoyed. It will be a pleasure to let our staff know that you...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Free Parking
Beachfront
Room Service
Free Internet
Spa
Bar/Lounge
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Bar/Lounge
Hot Tub
Tennis Court
Adult pool
Outdoor pool
Details
Price range
US$230 - US$476 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Top resorts Hotel in Akumal
#6 On the Beach Hotel in Akumal
#7 Luxury Hotel in Akumal
#7 Spa Hotel in Akumal
#10 Family Hotel in Akumal
#12 Romantic Hotel in Akumal
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$230 - US$476 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Top resorts Hotel in Akumal
#6 On the Beach Hotel in Akumal
#7 Luxury Hotel in Akumal
#7 Spa Hotel in Akumal
#10 Family Hotel in Akumal
#12 Romantic Hotel in Akumal
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (3716)
Pool & Beach (1009)
Room & Suite (691)
Dining (470)
Amenities (289)
Family and Play Areas (65)
Business Centre & Event Rooms (14)
Questions & Answers
Ask a question
kerrimorrow085
22 June 2018|
AnswerShow all 2 answers
Response from kerrimorrow085 |
Thankyou
0
Votes
Kerrie J
20 June 2018|
AnswerShow all 2 answers
Response from jtthomasRaleigh_NC | Reviewed this property |
Just got back 2 weeks ago. Didnt leave resort. With all the violence going on it is still extremely safe on resorts but at night leaving you are taking some risk.
-1
Votes
Kerrie J
20 June 2018|
AnswerShow all 5 answers
Response from jtthomasRaleigh_NC | Reviewed this property |
White sands has best rooms. Resort is connected to Colonial resort and another place but Colonial has kids pool, music and where u want to be at pool all day but white sands for rooms. You can use all resorts. Great... More
1
Vote
Room Tips
"Ocean view is extra !nice"
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"White sands has nicest rooms, request bottom floor"
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"Probably would stay at the Colonial next time as it is closer to the beach and I liked the pool better."
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"Stay in TRS or Colonial, not White Sands. The best pool is the salt water at TRS. We practically had it to..."
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