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Grand Palladium Kantenah Resort & Spa

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Traveller (7960)
Pool & Beach (2116)
Storyboard
Overview
  • Excellent60%
  • Very good27%
  • Average8%
  • Poor3%
  • Terrible2%
Travellers talk about
“ribs”(312 reviews)
“mayan suite”(215 reviews)
“beach bar”(282 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
Additional information
Offers from Grand Palladium Kantenah Resort & Spa
Special Offer: EXTRA SAVING:10%OFF!
Offers from Grand Palladium Kantenah Resort & Spa
Special Offer: EXTRA SAVING:10%OFF!
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Rooms
05 Aug06 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (6 268)
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3 266 results
Traveller rating
1 803
948
312
123
80
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1 803
948
312
123
80
Show reviews that mention
All reviewsribsmayan suitebeach barel doradoa la carte restaurantsfishthe salt water poolmain poolthe white sandsjunior suitecolonial lobbyoutdoor showerpunta emiliaadult pooltikal buffetwhite partymake reservations
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1 - 5 of 3 266 reviews
Reviewed 4 days ago

We had traveled to many all inclusive resorts before I first stayed at Grand Palladium Kantenah in Riviera Maya. I went by myself the first time for a 4 day weekend of relaxation. I was blown away by everything. It was so clean, large, beautiful,...More

5  Thank maranda812018
Response from Rosa R, Gerente at Grand Palladium Kantenah Resort & SpaResponded 3 days ago

Dear maranda812018, It is wonderful to read that you were satisfied with so many aspects of your stay, from the comfort of our expectacular Signature suite, to the beauty of the beach and TRS pools, also excellent food quality and variety we offer and the...More

Hotel's Favourite
Reviewed 5 weeks ago

Stayed for 2 weeks on a TUI All Inc trip across the UK October half term. This place is terrific. Very big with excellent staff, loads of top quality restaurants, good buffets if you are impatient, several pools and a fantastic beach. Used the gym...More

5  Thank PCO
Response from Rosa R, Director de Relaciones con Clientes at Grand Palladium Kantenah Resort & SpaResponded 4 weeks ago

Dear PCO, It is a pleasure reading your review about your recent vacation with us at Grand Palladium Kantenah. Our team will be pleased to know that through their fantastic work they made your stay a, impressive experience, where you managed to relax and enjoy...More

Reviewed 1 week ago via mobile

I am always hesitant to go away because I never know what to expect. However, I couldn't have had more fun here. I met new friends that I will have for a lifetime. The entertainment staff, Oscar, Oswaldo, Monica, John, Glen, Pedro, and maybe more...More

2  Thank briannavacca2424
Response from Rosa R, Gerente at Grand Palladium Kantenah Resort & SpaResponded 6 days ago

Dear Brianna, We are also very appreciative of the compliments for our exceptional staff throughout the property, and will be sure to share your comments with Oscar, Oswaldo, Monica, John, Glen, Pedro, and everyone else you mentioned in your review. They will all be very...More

Reviewed 1 week ago via mobile

We stayed in the 33 building which was a beautiful Mayan suite. Make no mistake i will most likely stay at this resort again. This was our first time staying all inclusive so we kept our expectations low. To start with the resort is beautiful,...More

Thank matt h
Response from Rosa R, Gerente at Grand Palladium Kantenah Resort & SpaResponded 1 week ago

Dear Matt, First and foremost, thank you for your comments about your holidays in our resort and for taking the time to share your observations. About the situations that you said in your trip report, I would like to mention that it is important for...More

Reviewed 1 week ago

My wife and I recently traveled down to Mexico for my sister's wedding. It was held at the Grand Palladium Kantenah and the wedding & reception were both beautiful, the food and service was amazing, and the hotel was very nice. One thing I have...More

3  Thank B C
Response from Rosa R, Director de Relaciones con Clientes at Grand Palladium Kantenah Resort & SpaResponded 1 week ago

Dear Guest, Thank you for sharing the vacation experience that you had during your visit to our Grand Palladium White Sand Hotel, for your sister´s wedding. We are delighted to know that our wedding coordinators made this event so beautiful and that you and your...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Beachfront
Restaurant
Free Parking
Bar/Lounge
Spa
Free Internet
Hotel Amenities
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Tennis Court
Bar/Lounge
Spa
Hot Tub
Adult pool
Outdoor pool
Details
Price range
US$208 - US$450 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Top resorts Hotel in Akumal
#5 Romantic Hotel in Akumal
#6 Family Hotel in Akumal
#8 Luxury Hotel in Akumal
#8 On the Beach Hotel in Akumal
#8 Spa Hotel in Akumal
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$208 - US$450 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Top resorts Hotel in Akumal
#5 Romantic Hotel in Akumal
#6 Family Hotel in Akumal
#8 Luxury Hotel in Akumal
#8 On the Beach Hotel in Akumal
#8 Spa Hotel in Akumal
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (7960)
Pool & Beach (2116)
Room & Suite (922)
Dining (682)
Amenities (306)
Family and Play Areas (160)
Business Centre & Event Rooms (21)
Questions & Answers
Ask a question
tara27ca
8 July 2018|
AnswerShow all 6 answers
Response from Jose V | Reviewed this property |
No. But there where lots of mosquitos because it had been raining everyday.
1
Vote
Nikki M
4 July 2018|
Answer
Response from annoncapecod |
There is laundry service but it is at a cost and priced per piece. As an example I had a pair of white trousers washed and it was about $5. I can't post emails here so will send you a list.
-1
Votes
Gen03
30 June 2018|
AnswerShow all 4 answers
Response from Budd E | Reviewed this property |
Honestly it was pretty bad, especially if the beach is a priority for you. It smells bad, gross to walk on, gross to swim near and it attracts insects. Overall there is still lots of fun to be had, but the beach was gross. I... More
1
Vote
Room Tips
"There were weddings almost every night we were there right outside our house but they were over by midnight."
Read review
"We had rooms on the first floor of building 43. I'd request first floor."
Read review
"Rooms on the second and third floor have less insects and less chance of flooding."
Read review
"Local bus to Tulem"
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