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The Sian Ka'an at Grand Tulum

Overview
Carretera Chetumal a Puerto Juarez Km 251, Akumal 77776 Mexico See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4 Star accommodation
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Rooms
23 Dec24 Dec
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (179)
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107 results
Traveller rating
52
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LanguageEnglish
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12
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14
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All reviews white box calm resort maki champagne lounge dos lunas taco smart car ocean view butler service sian ka'an pool bar the pool view rooms lovely concierge bad wine resolved immediately the general manager adults only section
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1 - 5 of 107 reviews
Reviewed 3 days ago

I had a very nice relaxing experience at Sian Ka'an at Grand Tulum.. The GM was very friendly and accommodating as was the staff.. Some of the Oceanview rooms do not have balconies or even windows that open which was the room I got when...More

Date of stay: January 2018
Thank TommySpinelli
Response from OasisHotelResorts, Director General at The Sian Ka'an at Grand TulumResponded 2 days ago

Dear Guests, Thank you so much for the recommendations, we are so glad we are what you came looking for, we love making our guests feel pampered and for what you share with us, you did. We truly appreciate the opportunity you have given to...More

Reviewed 6 days ago via mobile

Thanks to everyone at the hotel It is the first visit to Mexico. Mexican food in the hotel is delicious, My girlfriend and I appreciate the service throughout the hotel and especially the time of Our Butler Jazmin an amazing person recommended many beautiful places...More

Date of stay: November 2018
Thank I2713RS_
Response from OasisHotelResorts, Director General at The Sian Ka'an at Grand TulumResponded 4 days ago

Dear Guest, Thank you so much for the time you have taken to share your comments with us, is great to know our teammates help you out during your stay so it could be a great one, we will congratulate them for their outstanding job,...More

Reviewed 6 days ago via mobile

I went with my wife for our first anniversary and we had a great time!! Lovely place and lovely staff! Jazmin our Mayordomo was the best! Great attention and beautiful in every way! Thanks for everything! You made my anniversary unforgettable and I'm looking forward...More

Date of stay: November 2018
Thank Angus R
Response from OasisHotelResorts, Director General at The Sian Ka'an at Grand TulumResponded 4 days ago

Dear Angus, Thank you so much for sharing your experience with us, we love that you had a great time for your anniversary and it makes us feel so proud of the excellent our teammate Jazmine has done, we will for sure congratulate her for...More

Reviewed 1 week ago via mobile

I spent my honeymoon Just Last month, I Loved the room we got and food at careyes restaurant was as the service from Angela was great, we had some manteinance issues but Jazmín our buttler was very helpful, always making sure we were ok all...More

Date of stay: November 2018
Thank Ana Rebeca H
Response from OasisHotelResorts, Director General at The Sian Ka'an at Grand TulumResponded 4 days ago

Dear Ana Rebeca, It is great to see that you had an unforgettable honeymoon, it was our pleasure to make of your special date the best of it. Also, we want to apologize for the minor issues you had to encounter during your visit, however,...More

Reviewed 1 week ago

First of all, I want to thank Mr. Daniele Di Mauro for introducing himself to me during my last visit here in May 2018. His customer service has been nothing short of first class. I came here in May 2018, and I fell in love...More

Date of stay: December 2018
Thank Sunlover1201
Response from OasisHotelResorts, Director General at The Sian Ka'an at Grand TulumResponded 4 days ago

Dear Guest, Thank you so much for writing such a detailed review, we love that your stay was such a good one and it makes us feel very happy and proud the way you describe our teammates. We do put a lot of effort to...More

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About
Description
DELUXE RESORT ALL INCLUSIVE. TULUM, MEXICO. "I'm exquisite and exclusive, laid-back and off the beaten track: a jewel-box resort that's away from it all but close to perfection with a beach that's incredibly More unique because of its exquisite shape and its amazing coral reef. Here you can enjoy reconnecting as a couple. I may have that all-natural look, but I'm a first-class place to stay." Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Beachfront
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Breakfast included
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Air Conditioning
Business Centre with Internet Access
Concierge
Dry Cleaning
Laundry Service
Meeting Rooms
Non-Smoking Hotel
Outdoor pool
Tennis Court
Hotel Style
Luxury
,
Spa
,
On the Beach
Room types
Suites, Non-Smoking Rooms
Hotel class
Hotel Style
Luxury
,
Spa
,
On the Beach
Room types
Suites, Non-Smoking Rooms
Number of rooms
50
Price range
US$239 - US$542 (Based on Average Rates for a Standard Room)
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Hotel class
Hotel Style
Luxury
,
Spa
,
On the Beach
Room types
Suites, Non-Smoking Rooms
Number of rooms
50
Price range
US$239 - US$542 (Based on Average Rates for a Standard Room)
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Photos
Traveller (258)
Pool & Beach (93)
Room & Suite (68)
Dining (59)
Family and Play Areas (13)
Amenities (8)
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Questions & Answers
Ask a question
Kimmie S
13 December 2018|
Answer
Response from TommySpinelli | Reviewed this property |
Hi.. I am not sure how much to upgrade to a suite but they were very accommodating when I asked to change my room.
0
Votes
Kimmie S
11 December 2018|
Answer
Response from JakeJake | Reviewed this property |
We were there last March. This is not an all adults resort...there is a section that is all adults. But for breakfast one often goes to the Buffet which was very crowded with families. On occasion we were escorted into a... More
0
Votes
Explorer42918615221
20 November 2018|
Answer
Response from OasisHotelResorts | Property representative |
Dear Guest, Yes, The Sian Ka'an side is Adults Only. Best Regards
0
Votes
Google Translation
Room Tips
"The Sensoria Section are the best views with plunge pools"
Sunlover1201
1 week ago
Read review
"all room was quite"
310peppev
1 week ago
Read review
"choose a pool view room with a balcony and not an ocean view"
Steph1314_13
2 weeks ago
Read review
"I requested ocean view and could not have been closer."
82reidp
4 weeks ago
Read review
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