We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Sian Ka'an at Grand Tulum

Save
Traveller (193)
Room & Suite (47)
Pool & Beach (43)
Overview
  • Excellent55%
  • Very good22%
  • Average12%
  • Poor4%
  • Terrible7%
Travellers talk about
“white box”(16 reviews)
“calm resort”(10 reviews)
“dos lunas”(8 reviews)
AMENITIES
Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 8 partner sites to see rooms from US$329.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Akumal hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","ATTRACTIONS_CHECKOUT_SUPPRESS_INSECURE_SIGN_IN","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","SHOW_DISCLAIMER_ASTERISK","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "e7763a716010435abbf85e9e935f5327", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":13119791,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[122790323],"additionalContentIds":[],"pollCount":0,"checkin":{"day":29,"month":7,"year":2018},"checkout":{"day":30,"month":7,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":329,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"e7763a716010435abbf85e9e935f5327","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":380,"lowestMetaPrice":329,"additionalPartner":false,"highestMetaPriceDisplay":380,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":380,"lowestMetaPrice":329,"highestMetaPriceDisplay":380,"hotelName":"The Sian Ka'an at Grand Tulum","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImU3NzYzYTcxNjAxMDQzNWFiYmY4NWU5ZTkzNWY1MzI3IiwiQUlLIjoiMjljYmQyMzY3OWFjNDU5YTk2ZjJjMjMzNTAxOThlNDQifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "29/07/2018", "checkOut": "30/07/2018", "lowestPrice": "US$329", "hasDates": true, "hacComplete": true, "contentIdMappings": {"122790323":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (138)
Filter reviews
83 results
Traveller rating
38
20
11
5
9
Traveller type
Time of year
LanguageEnglish
More languages
38
20
11
5
9
Show reviews that mention
All reviewswhite boxcalm resortdos lunaschampagne loungemakismart cartacobutler serviceocean viewsian ka'anpool barthe pool view roomsbad wineresolved immediatelyseafoodrenovated roomlack of hot water
FilterEnglish
Updating list...
1 - 5 of 83 reviews
Reviewed 6 days ago

We just returned from a 5 night vacation at Oasis. We had booked Grand Oasis, but were upgraded to Sian Ka'an upon checking in. After reading the reviews of the Grand, I was going to request this, but they offered anyway. There was a huge...More

Thank avezan
Response from OasisHotelResorts, Director General at The Sian Ka'an at Grand TulumResponded 5 days ago

Dear Guest, Thank you for taking the time to write such a detailed review of your stay with us, is very helpful for us when our guest do this because thanks to your observations we can keep improving and also we can find a solution...More

Reviewed 1 week ago

We have stayed in the Adults-Only part of the Oasis Grand Tulum and have booked a Junior suite with the pluge pool and Jacuzzi. We needed very calm and relaxing vacations and this is what we got. Room was huge, with mirrors in the wall,...More

Thank VTmontreal
Response from OasisHotelResorts, Director General at The Sian Ka'an at Grand TulumResponded 1 week ago

Dear Guest, Thank you so much for the opportunity you gave us, it is very pleasing for us to see that you enjoyed your vacation to the fullest and that you liked the service and the facilities as well. We will congratulate our team members...More

Reviewed 1 week ago

Just returned from a wonderful stay at the Sian Ka’an at the Grand Oasis Tulum resort. Getting there: If you are driving to the resort beware that some websites call the hotel the Grand Tulum (omitting the Oasis) so you may pass the hotel when...More

1  Thank netjerko
Response from OasisHotelResorts, Director General at The Sian Ka'an at Grand TulumResponded 1 week ago

Dear guest, Thank you so much for the time you have taken sharing your experience with us. It is very helpful for us when our guests take the time to write such a detailed review, you must know that all the information that is here...More

Reviewed 2 weeks ago via mobile

The place had so much seaweed you couldn't go on the beach I was staying in the basement rm 2127 restaurant were closed on certain days and there were no staff around to bring drinks unless you were Mexican the big pool was being painted...More

1  Thank Karen W
Response from OasisHotelResorts, Director General at The Sian Ka'an at Grand TulumResponded 2 weeks ago

Dear Karen, We are so sorry that the seaweed season was here during your stay, we understand that you may be upset about those things that were going on during your stay, but you must know that usually, things are much smoother. Also, we want...More

Reviewed 3 weeks ago

We stayed at the Sian Ka'an at the beginning of May. Had a great time. Our suite was dated, but extremely spacious and the view was spectacular. Used to sit on the terrace watching the pelicans fishing, whilst sipping champagne (from the champagne bar just...More

1  Thank paulalawrence07
Response from OasisHotelResorts, Director General at The Sian Ka'an at Grand TulumResponded 3 weeks ago

Dear Paula & Calvin, We are happy to read that you guys had a good time at the resort, it gives us great pleasure knowing that you are willing to come back in the future, that is why we also want to remain you that...More

View more reviews
About
Amenities
Top amenities
Pool
Beachfront
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Free Parking
Breakfast included
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Details
Price range
US$254 - US$596 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Luxury Hotel in Akumal
#15 Spa Hotel in Akumal
#17 On the Beach Hotel in Akumal
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$254 - US$596 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Luxury Hotel in Akumal
#15 Spa Hotel in Akumal
#17 On the Beach Hotel in Akumal
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (193)
Room & Suite (47)
Pool & Beach (43)
Dining (36)
Family and Play Areas (7)
Questions & Answers
Ask a question
gudan2017
28 June 2018|
AnswerShow all 2 answers
Response from ciaolele | Reviewed this property |
Call the resort
0
Votes
tripormiss
14 May 2018|
Answer
Response from OasisHotelResorts | Property representative |
Hello, We have 7 Luxury Suites and just 1 Presidential Suite. Best Regards Social Media Team
1
Vote
Google Translation
tripormiss
8 May 2018|
AnswerShow all 6 answers
Response from OasisHotelResorts | Property representative |
Hello, We are sorry but, no. Children are not allowed at the restaurants at the side of Sian Ka'an Best regards Social Media Team
0
Votes
Google Translation
Room Tips
"Roof top with a terrace"
Read review
"Ground level ocean view have patio with access to beach"
Read review
"The suites, with terraces that join the champagne bar are the best."
Read review
"Ask for Ocean view with acces to the beach."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing