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Embassy Suites by Hilton Winston - Salem

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Traveller (36)
Room & Suite (19)
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Overview
  • Excellent44%
  • Very good26%
  • Average14%
  • Poor9%
  • Terrible7%
Travellers talk about
“omelet”(47 reviews)
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star accommodation
All hotel details
Additional information
Offers from Embassy Suites by Hilton Winston - Salem
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Embassy Suites by Hilton Winston - Salem
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (987)
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985 results
Traveller rating
415
260
146
90
74
Traveller type
Time of year
LanguageEnglish
415
260
146
90
74
Show reviews that mention
All reviewsevening receptionconvention centeromelettwo bedroom suiteparking deckhot tubvalet parkingdowntown locationliving areacomplimentary breakfastbreakfast was excellentbusiness tripeach morningindoor poolstaff was very friendlybeds were comfortableenjoyed my stay
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1 - 5 of 985 reviews
Reviewed 6 days ago

This property is old and in desperate need of upgrade. Parking garage is also very old and a bit scary to be in at night alone. Location is good for walking to nice restaurants in the area. Marriott is right across the street and was...More

Review collected in partnership with Embassy Suites Hotels
1  Thank kirchofd
Response from yvettewesley, General Manager at Embassy Suites by Hilton Winston - SalemResponded 4 days ago

Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room and hotel that...More

Hotel's Favourite
Reviewed 18 June 2018

I had the pleasure of staying at the Embassy Suites for my 40 Salem Academy High School Reunion in April 2018. The staff was very helpful and pleasant, but I would like to commend Jeremy J. to his supervisor as an exceptionally helpful and pleasant...More

Thank Tameron K
Response from yvettewesley, General Manager at Embassy Suites by Hilton Winston - SalemResponded 21 June 2018

Thank you for sharing your experience with us. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team and Jeremy...More

Reviewed 1 week ago

Great location near downtown dining and access to the interstate.....good luck enjoying breakfast if you've misplaced your voucher. Seems like after paying over $200/ night a family dining together wouldn't need much more than a room key but not in this hotel...someone takes their job...More

Review collected in partnership with Embassy Suites Hotels
Thank bkbasso25
Response from yvettewesley, General Manager at Embassy Suites by Hilton Winston - SalemResponded 1 week ago

Thank you for taking the time to share your experience with. Please accept our sincere apologies for the inconvenience you may have experienced upon entering our breakfast buffet. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your—or our own—expectations....More

Reviewed 1 week ago

Open pool, aesthetic bar area, and clean rooms. Great service, casual atmosphere. Downtown W-S has a lot of sirens at night, so I recommend a higher floor if you need quiet to sleep. Definitely coming back if the need arises!

Review collected in partnership with Embassy Suites Hotels
Thank Briana S
Reviewed 2 weeks ago via mobile

Traveling to visit family out of state with the kids and the dog is never easy. The Embassy Suites made it easier. We had room to spread out after a long days on the road. A king size bed with comfy sheets and nice pillows...More

Thank catskill2016
View more reviews
About
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Pets Allowed ( Dog / Pet Friendly )
Breakfast included
Wheelchair Access
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Non-Smoking Hotel
Dry Cleaning
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$127 - US$302 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Winston Salem
#10 Romantic Hotel in Winston Salem
#11 Family Hotel in Winston Salem
#12 Business Hotel in Winston Salem
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$127 - US$302 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Winston Salem
#10 Romantic Hotel in Winston Salem
#11 Family Hotel in Winston Salem
#12 Business Hotel in Winston Salem
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (36)
Room & Suite (19)
Dining (4)
Pool & Beach (1)
Business Centre & Event Rooms (8)
Questions & Answers
Ask a question
Murrmaid
9 April 2017|
Answer
Response from Courtney S | Property representative |
Good evening, Yes! All registered overnight guests get to enjoy the signature cooked-to-order breakfast at the Embassy Suites. The Evening Reception is 7 days a week- 2 complimentary beverages per person and light snacks... More
1
Vote
Shadmonster
13 July 2016|
AnswerShow all 5 answers
Response from Andy N D | Reviewed this property |
There is a pass you can obtain from the front desk which will allow you to come and go during the day without incurring additional charges. If you don't obtain this, you will have to pay for each in and out.
1
Vote
Rusty S
2 May 2016|
AnswerShow all 4 answers
Response from Nhampton | Reviewed this property |
The parking deck is actually a city lot, but I would imagine the Embassy Suites could answer your question. Or maybe there is an option for non-deck parking nearby?
0
Votes
Room Tips
"Don't stay here. That is my tip!"
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"Downtown location and great view of the city from most rooms"
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"My room was on a busy street side and on the 3rd floor. There was a lot of outside noise."
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"We were on the 5th floor and it was very, very quiet. I was surprised that the hot water was almost instant..."
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