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Winston Salem Hotel & Spa

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Traveller (24)
Room & Suite (18)
Storyboard
Overview
  • Excellent33%
  • Very good17%
  • Average14%
  • Poor18%
  • Terrible18%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
2 Star Hotel
All hotel details
Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (261)
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258 results
Traveller rating
79
44
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48
49
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All reviewscontinental breakfastfront desk staffan older hotelwafflesthe entire stafffitzroystadiumreunionwswinston
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1 - 5 of 258 reviews
Reviewed 6 days ago

It's difficult to evaluate this place as there's a massive renovation ongoing. I checked in and got to the room only to discover that the lock was missing (in other words, you didn't need a key to enter). There was a microwave on the floor...More

Thank Lawrence G
Reviewed 3 weeks ago via mobile

To say it is under construction is a serious understatement. It is going through a complete gut. Our room was missing the bedspreads and some small construction details. Seems like it will be very nice once they finish but right now it is a serious...More

Thank wldtraveler2
Response from jonnyrh, General Manager at Winston Salem Hotel & SpaResponded 2 weeks ago

Thank you for your feedback of the Winston Salem Hotel and SPa. We welcome all feedback, even when it isn't so stellar. Our guest are our most important commodity and this is the reason why we want to apologize for not meeting your expectation on...More

Reviewed 3 weeks ago

Booked without knowing the hotel was under renovation. Could barely recognize it as a hotel from the front. Our room on the 4th floor had been renovated but the heat/AC had never been hooked up and the cord was too short to reach the outlet....More

Thank Hunter T
Response from jonnyrh, General Manager at Winston Salem Hotel & SpaResponded 2 weeks ago

Thank you for your feedback of the Winston Salem Hotel and SPa. We welcome all feedback, even when it isn't so stellar. Our guest are our most important commodity and this is the reason why we want to apologize for not meeting your expectation on...More

Reviewed 6 March 2018 via mobile

We booked a room to be near Wake Forest Campus. The WS Hotel and Spa is under construction. In fact, it looked closed upon arrival. The front entrance is blocked off with yellow security tape and the entire lobby area is fully a construction zone....More

Thank Hammond R
Response from jonnyrh, General Manager at Winston Salem Hotel & SpaResponded 13 March 2018

Thank you very much for your review of the Winston Salem Hotel and Spa. We welcome all feedback, even when it is less than stellar. We are indeed under construction at our hotel. Our guest rooms are completely renovated for the comfort of our guests....More

Reviewed 14 January 2018

My stay was excellent, the hotel desk associate (Theressa) was very helpful and professional. She went above and beyond to assist my husband and I from the day we checked in to the day we checked out, we stayed 4 days. She is definitely an...More

Thank gravelgurty1214
Response from jonnyrh, General Manager at Winston Salem Hotel & SpaResponded 16 January 2018

Thank you so much for your sharing your feedback for the Winston SaleHotel and Spa. What an honor to know that we are your new favorite place to stay! We are happy to know that you enjoyed your stay with us. Our staff strives to...More

View more reviews
About
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free Parking
Spa
Breakfast included
Room Service
Restaurant
Free High Speed Internet (WiFi)
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Banquet Room
Conference Facilities
Shuttle Bus Service
Room Service
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Spa
Restaurant
Hot Tub
Outdoor pool
Details
Price range
US$74 - US$167 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in Winston Salem
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available
Details
Price range
US$74 - US$167 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in Winston Salem
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available
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Traveller (24)
Room & Suite (18)
Dining (1)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Melanie O
18 June 2017|
AnswerShow all 2 answers
Response from Diquelo | Reviewed this property |
I think check in is at 3 and check-out either 11 or 12. I don't think they r finished with renovation front desk stated later in year
0
Votes
lynndall81
9 December 2016|
AnswerShow all 3 answers
Response from Fitzroy G | Property representative |
As most of our previous guest have already gone ahead and answer your question, you don't have to have your confirmation number present at check in, our well trained staff will be more than happy to accommodate you once... More
0
Votes
RaleighBanner
21 May 2015|
Answer
Response from punroy |
Good Afternoon RaleighBanner First let me apologize for such a response from a member of our team and if you can provide the day and time this incident occur the correct measures will be taken to ensure that such behavior... More
0
Votes
Room Tips
"Close to stores"
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"4th floor was cozy feeling"
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"Third floor rooms have been remodelled."
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"Request one of the newly renovated rooms - they are really nice!"
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