We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hilton Garden Inn Winston Salem

565 reviews
Save
Traveller (11)
Room & Suite (21)
Dining (7)
Overview
  • Excellent63%
  • Very good24%
  • Average6%
  • Poor3%
  • Terrible4%
Travellers talk about
“front desk”(55 reviews)
“great hotel”(33 reviews)
“hanes mall”(30 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.0 Star Hotel
All hotel details
Offers from Hilton Garden Inn Winston Salem
Special Offer: Double Points, Every Stay
Hotel deals
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (565)Write a Review
Filter reviews
557 results
Traveller rating
342
134
37
21
23
Traveller type
Time of year
LanguageEnglish
More languages
342
134
37
21
23
Show reviews that mention
All reviewsfront deskgreat hotelhanes mallquiet locationpleasant staybusiness triphotel is locatedshort driveindoor poolstay there againother hotelsrooms were cleanparking lotbed was very comfortablebusiness centerfitness centerup to date
FilterEnglish
Updating list...
1 - 5 of 557 reviews
Reviewed 1 week ago

Very Nice Hotel. Good value at $115. Clean comfortable room, nice restaurant and bar. Good Business Center, internet and wifi. Quite and safe location. Pool area and fitness center needed some TLC. On-going maintenance could be an issue for the future, leaky shower faucet and...More

Thank Jim K
Response from KanaHotelGroup, Manager at Hilton Garden Inn Winston SalemResponded 5 days ago

Our guests’ satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. With this said, I will assure you that I will take your comments into consideration to improve our hotel. Thank you for...More

Hotel's Favourite
Reviewed 16 January 2018

My only complaint was the heat/AC unit would not adjust in any way. I did not bring this to staff's attention so they had no chance to correct the issue or change my room. This was my 3rd stay with Hilton, 2nd with the Garden...More

Review collected in partnership with Hilton Garden Inn
Thank 866erics
Response from KanaHotelGroup, Manager at Hilton Garden Inn Winston SalemResponded 5 weeks ago

We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us...More

Reviewed 1 week ago

I traveled to NC for a business trip as I will be taking a position in the area. I was coming from Phoenix so I was exhausted after being in an airport and plane all day long. I've been to dozens of HH throughout my...More

Review collected in partnership with Hilton Garden Inn
1  Thank KristenD0880
Response from KanaHotelGroup, Manager at Hilton Garden Inn Winston SalemResponded 1 week ago

We're always looking for ways to identify star performers on our team and will share your positive review with him. Thank you for taking the time to post your thoughts! We are glad you enjoyed your stay here at the Hilton Garden Inn Winston Salem...More

Reviewed 2 weeks ago

Clean. Friendly. Love the staff. Great bed. Very peaceful stay love it. Will see come back again. Only drawback is breakfast is not complimentary. No other complaints. Price is reasonable. Room is very clean.

Review collected in partnership with Hilton Garden Inn
Thank Torrac123
Response from KanaHotelGroup, Manager at Hilton Garden Inn Winston SalemResponded 1 week ago

We are glad you found our hotel clean and friendly. Thank you for your good review and please return again soon.

Reviewed 2 weeks ago

I have stayed here numerous times throughout the years. Staff is friendly and courteous. Property is well maintained and very clean. Several good places to eat close by. Can't go wrong with this property.

Review collected in partnership with Hilton Garden Inn
Thank Michael M
Response from KanaHotelGroup, Manager at Hilton Garden Inn Winston SalemResponded 2 weeks ago

It is always good to hear from our returning guests here at the Hilton Garden Inn Winston Salem. Thank you for making us your go to hotel when you come to our area. Your business and your good review are appreciated.

View more reviews
PreviousNext
123456112
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$120 - US$214 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Family Hotel in Winston Salem
#9 Business Hotel in Winston Salem
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$120 - US$214 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Family Hotel in Winston Salem
#9 Business Hotel in Winston Salem
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (11)
Room & Suite (21)
Dining (7)
Pool & Beach (1)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
debrataylor
27 December 2016|
AnswerShow all 5 answers
Response from Victoria T | Reviewed this property |
Sorry it took so long. May I suggest that you do a Google search. I don't know. 🤷🏽‍♀️
0
Votes
HipRoadtripper9999
8 May 2016|
AnswerShow all 2 answers
Response from CoquinaRat | Reviewed this property |
Yes, there is a mini fridge and a microwave.
1
Vote
Teresa R
26 June 2015|
AnswerShow all 2 answers
Response from Daddigee | Reviewed this property |
My room did not have one. There were approximately 12 rooms accounted for by our group, and I am not aware that anyone had one. That notwithstanding, it would not surprise me at all if there were some rooms in the facility... More
0
Votes
PreviousNext
12
Room Tips
"My room wad a view of the back parking lot and it was always nice and quiet."
Read review
"Odd numbered rooms face a nice wooded area and small parking lot, so are quiet."
Read review
"Odd numbered rooms are on the back of the hotel which has less road noise."
Read review
"easy access to the lower levels"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing